Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180
What's nearby
Plaza Zentralia Shopping Center - 18 min walk - 1.5 km
Church of Our Lady of Fatima - 2 min drive - 1.8 km
Our Lady of Carmen Church - 3 min drive - 2.7 km
El Zacatal Bridge - 3 min drive - 3.2 km
Norte Beach - 11 min drive - 3.9 km
Getting around
Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive
Free airport shuttle
Restaurants
Tortilleria Real Reloj - 8 min walk
Mr. Pampas - Cd. del Carmen - 7 min walk
Restaurante Taqueria el Vaquero - 6 min walk
Carnitas Vikingos - 9 min walk
Church's Texas Chicken C. del Carmen - 4 min walk
About this property
Hacienda Real del Carmen
Located just 1.5 mi (2.3 km) from the airport, Hacienda Real del Carmen offers a free shuttle (available on request). After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include an outdoor pool, a children's pool and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 1:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free airport shuttle from 7:00 AM to 3:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Working away
Business centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Facilities
4 buildings/towers
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Banquet hall
Colonial architecture
Accessibility
Lift
Wheelchair-accessible
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Individually furnished
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Children & extra beds
Rollaway beds are available for MXN 472.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hacienda Real Carmen Hotel Ciudad del Carmen
Hacienda Real Carmen Ciudad del Carmen
Hacienda Real Carmen Ciudad l
Hacienda Real del Carmen Hotel
Hacienda Real del Carmen Ciudad del Carmen
Hacienda Real del Carmen Hotel Ciudad del Carmen
Frequently asked questions
Does Hacienda Real del Carmen offer free cancellation for a full refund?
Yes, Hacienda Real del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda Real del Carmen?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hacienda Real del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hacienda Real del Carmen?
Yes, there's free self parking.
Is an airport shuttle service offered by Hacienda Real del Carmen?
Yes, a free airport shuttle is available from 7:00 AM to 3:00 PM on request.
What are the check-in and check-out times at Hacienda Real del Carmen?
Check-in start time: 3:00 PM; check-in end time: 1:00 PM. Check-out time is 1:00 PM. Contactless social distancing and check-out are available.
What is there to do at Hacienda Real del Carmen and nearby?
Hacienda Real del Carmen has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hacienda Real del Carmen?
Yes, there's an on-site restaurant.
What's the area around Hacienda Real del Carmen like?
Hacienda Real del Carmen is a short 3-minute drive from Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) and 18 minutes' walk from Plaza Zentralia Shopping Center.
Hacienda Real del Carmen Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 May 2023
Friendly staff, very convenient,
Kashif
Kashif, 3-night business trip
Verified Expedia guest review
8/10 Very good
2 Apr 2023
Dianna
Dianna, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2023
Large clean rooms. Nice courtyard.
Very clean hotel with friendly staff. Early checkin allowed when possible.
Pickup from airport went smoothly.
A little bit of charm and character above the normal run-of-the-mill place. Large rooms.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2022
Corinne
Verified Expedia guest review
10/10 Exceptional
1 Nov 2022
terence
Verified Expedia guest review
4/10 Fair
20 June 2022
Internet is unreliable
Tv for early 2000s
Restaurante is terrible
Staff meh
Antoine
Antoine, 1-night family trip
Verified Orbitz guest review
8/10 Very good
26 July 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
4/10 Fair
23 July 2024
No hay lugar para estacionar vehículo
jesus alberto
jesus alberto, 1-night romance trip
Verified Expedia guest review
2/10 Poor
20 July 2024
Se equivocaron en la reserva y no ha ia cupo
Al llegar me dijeron que se equivocaron en la reserva y la tenían para otro día. El hotel estaba lleno por lo que no pude quedarme ahí. Los de front desk me dieron recomendaciones de otros hoteles
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
6/10 Good
8 Apr 2024
Me gustó la decoración
Brenda Nicole
Brenda Nicole, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2024
Excelente
ysied
ysied, 1-night family trip
Verified Expedia guest review
8/10 Very good
3 Apr 2024
Agradable y buena ubicación
Edgar
Edgar, 1-night family trip
Verified Expedia guest review
6/10 Good
2 Apr 2024
deje una lista de las deficiencias durante mi estadía
tamaulipas
tamaulipas, 2-night trip
Verified Expedia guest review
4/10 Fair
1 Apr 2024
las instalaciones estan bonitas, el hotel muy limpio, pero cuentan con escaso personal, no tienen valet parkin, las 2 mañanas que estuvimos nos despertaron 8 am para mover nuestro vehiculo.
Mayra
Mayra, 3-night family trip
Verified Expedia guest review
6/10 Good
24 Oct 2023
Sin agua caliente, tina tapada
Roberto
Roberto, 1-night family trip
Verified Expedia guest review
4/10 Fair
12 Aug 2023
Magali
Magali, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 June 2023
Bonito lugar y en general buenos alimentos
PEDRO
PEDRO, 5-night trip
Verified Expedia guest review
4/10 Fair
18 Feb 2023
No me quedé
Por política dicen que no está la reservación y cobran en el chek in
Así ni respetan el precio y se pierden los beneficios con hoteles.com
Deben ver eso
Mario
Mario, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
2 Jan 2023
Malo
Mireya
Mireya, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Dec 2022
Todo muy bien en cuanto sus servicios, lo único seria calefacción para la alberca.
MIGUEL ANGEL LORANCA
Verified Expedia guest review
8/10 Very good
31 Dec 2022
S/c
José Emilio
Verified Expedia guest review
10/10 Exceptional
30 Dec 2022
Excelente lugar para estar en familia y descansar.
Jose osvaldo
Jose osvaldo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2022
Todo súper excelente
erick
Verified Expedia guest review
8/10 Very good
22 Dec 2022
Me gusto su arquirectura y hambientacion.
No me gusto la falta de insonorizado en las habitaciones
Moisés
Verified Expedia guest review
2/10 Poor
22 Dec 2022
Leider haben wir für eine Suite mit Poolblick bezahlt und erhalten haben wir ein DZ zur Strasse. Trotz Reklamation haben wir kein anderes Zimmer erhalten.