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Cozumel Palace All Inclusive

4.0 star property
All-inclusive beach property with spa, near Punta Langosta Pier

Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Exterior
Superior Ocean View Suite - Kids & Teens Free
Exterior
Couples treatment room(s), body treatments, aromatherapy
Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
The current price is AU$724
includes taxes & fees
30 Apr - 1 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Superior Ocean View Suite - Kids & Teens Free

Superior Ocean View Suite - Kids & Teens Free

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Exterior

InterContinental Presidente Cozumel Resort Spa by IHG

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9.4 out of 10, Exceptional, 1,158 reviews
The price is AU$405
includes taxes & fees
2 Apr - 3 Apr
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About the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 4 min walk - 0.4 km
  • Stingray Beach - 12 min walk - 1.0 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • San Miguel Church - 3 min drive - 2.1 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

At Cozumel Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute walk of Punta Langosta Pier. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a poolside bar, a children's pool and a snack bar/deli. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkelling

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkelling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (return)

Renovations and closures

The property will be renovating from 25 September 2024 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace All Inclusive?

Sorry, there's no on-site parking at Cozumel Palace All Inclusive.

Is an airport shuttle service offered by Cozumel Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person return.

What are the check-in and check-out times at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Cozumel Palace All Inclusive and nearby?

Have fun with on-site activities such as snorkelling and scuba-diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace All Inclusive also has 2 bars, spa services and an arcade, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace All Inclusive?

Yes, there are 4 on-site restaurants.

Does Cozumel Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Cozumel Palace All Inclusive like?

Cozumel Palace All Inclusive is a short 14-minute walk from Punta Langosta Pier and 12 minutes' walk from Stingray Beach. The local area is walkable and popular for its beaches.

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Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Cozumel Palace
Unbelievable place to stay in Cozumel. My wife and I have stayed all over Cozumel and this was by far the best place.
Ryan, 3-night trip

10/10 Exceptional

Cozumel palace is a wonderful resort. Everything from hotel, to staff and guests. We had a wonderful weeks stay.
Kim, 7-night trip

10/10 Exceptional

great place to stay!
Nancy Lee, 3-night trip

10/10 Exceptional

This is our all time favorite resort in Mexico.
Stephanie, 4-night trip

10/10 Exceptional

Nice location. Food was good. Some staff continue to push for a 1.5 hr time share pitch even after we initially denied and continued to deny.
George, 4-night trip

8/10 Very good

Easy going resort that is newly renovated. Food and service is great quality as always with a palace resort.
Floyd E, 3-night trip

10/10 Exceptional

Petite and elegant high end all inclusive property with the best location to the airport, downtown and sites of interest
DANIEL ARNAL, 5-night trip

10/10 Exceptional

This hotel was incredible. The staff were so amazing and the food was delicious. What a relaxing experience. We will be coming again.
Matisse, 2-night trip

10/10 Exceptional

Food was fantastic. Convenient location while doing the Ironman. Would stay here again.
Brent, 8-night trip

10/10 Exceptional

Great all inclusive
Beautiful resort and amazing rooms. Great food. Service was hit or miss - we rarely got drinks and often had to request cutlery and coffee in the morning. Snorkling was amazing and overall it was great. we will be back!
Krista, 5-night trip

8/10 Very good

Property had been upgraded since our last visit. Looked very nice. Restaurants looked better, but food just average.
Donna, 4-night trip

8/10 Very good

The buffets for breakfast and lunch were amazing - so much choice. The restaurants were acceptable. The snorkeling off the property was surprisingly good. I was not impressed by the time share, high pressure tactics as we checked in.
Edward, 10-night trip

10/10 Exceptional

Excellent staff
Karen, 8-night trip

10/10 Exceptional

Great experience in every aspect. Access to the sea amazing, room with ocean view fantastic, fitness area brand new, and the restaurant level at the top, including a fantastic thanksgiving dinner! Best place I have been for 3 years in North America
De Bellis, 8-night trip

8/10 Very good

You have to make reservations every day for the restaurants which took away from this being a vacation
Jeffrey, 7-night trip

10/10 Exceptional

The staff is invested in your comfort and elevated experience. They are the reason I came back again this year, and my decision to stay at The Cozumel Palace was a no brainer.
Lisa, 4-night trip

8/10 Very good

Great room but entertainment options were limited. Pool water was warm. Not many dining options and quality of food could be better.
Sujay, 1-night trip

10/10 Exceptional

Great property. If you're looking for continuous loud music or a place for your kids to be entertained... this is not the place. This is best for mature adults that are respectful.
Steven, 4-night trip

8/10 Very good

They are remodeling the hotel , it’s very nice but still some construction noise, we had a great time at the pool the only downfall the night before we were leaving we ate at the Japanese restaurant, my brother and his wife they got really ill , the had food poisoning from a shrimp dish !
John Edward, 2-night trip

6/10 Good

Not much to do after 2/3 days. Space inside is very limited. Music system was not set up properly. Food was okay. Staff was very nice and friendly. Cleanliness was excellent. Check and check out was really good. Local people were awesome.
Sandeep, 4-night trip

8/10 Very good

Jacuzzi
Sergio, 1-night trip

10/10 Exceptional

Nice place to stay many things to do around it
Maria, 3-night trip

10/10 Exceptional

Such a wonderful experience. About to ne renovated. Hoping to return again to see the updates. Staff was fabulous
Jean M, 2-night trip

10/10 Exceptional

Cozumel Palace is a great family oriented resort!
Erica, 4-night trip

10/10 Exceptional

Great Resort overall
Marcos, 7-night trip