Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 9 min drive
Mujeres Beach - 11 min drive
Isla Mujeres Ferry Terminal - 88 min drive
Miguel Hidalgo - 89 min drive
Dolphin Discovery - 94 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
Restaurants
Isla Blanca - 7 min drive
So Cal Gourmet Food Emporium - 19 min walk
Flavors - 5 min drive
Mar - 5 min drive
Braza Grill - 20 min walk
About this property
Hotel Riu Palace Costa Mujeres - All Inclusive
At Hotel Riu Palace Costa Mujeres - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Serving international cuisine, Spaces is one of 6 restaurants and 2 poolside bars. Other highlights at this all-inclusive property include 2 swim-up bars, a free kid's club and a 24-hour health club. Fellow travellers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkelling
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Water fitness
Languages
English, Spanish
At a glance
Hotel size
670 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
6 restaurants
6 bars/lounges
2 poolside bars
2 swim-up bars
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Free water park access
Playground
Babysitting (surcharge)
Local/corner shop
What to do
On the beach
Fitness classes
Kayaking
Boat tours
Scuba diving
Snorkelling
Waterskiing
Evening entertainment
Access to nearby outdoor pool
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour health club
5 outdoor pools
Free water park
Full-service spa
Steam room
Water slide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Spaces – This buffet restaurant specialises in international cuisine.
Zarape – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Japan – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Roma – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 31.12 per person, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riu Palace Costa Mujeres-All Inclusive Resort Costa Mujeres
Riu Palace Costa Mujeres-All Inclusive Resort
Riu Palace Costa Mujeres-All Inclusive All-inclusive property
Riu Palace Costa Mujeres-All Inclusive Costa Mujeres
All-inclusive property Riu Palace Costa Mujeres-All Inclusive
Riu Palace Costa Mujeres All Inclusive
Riu Costa Mujeres Inclusive
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Frequently asked questions
Does Hotel Riu Palace Costa Mujeres - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Hotel Riu Palace Costa Mujeres - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Costa Mujeres - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Costa Mujeres - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.
What is there to do at Hotel Riu Palace Costa Mujeres - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, waterskiing and snorkelling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Costa Mujeres - All Inclusive also has 2 swim-up bars, 2 poolside bars and a 24-hour health club, as well as spa services, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Hotel Riu Palace Costa Mujeres - All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
7 Dec 2024
Maintenance
The room had a very bad smell and not many pool chairs. The cleaning of the room was not good found lots of spots not cleaned. We have been to many Rius this is the first one that was like this. Jerry in the pool service made our trip experience the beat very helpful.
Michael
Michael, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
It was overall great…
Kathleen
Kathleen, 7-night romance trip
Verified Expedia guest review
8/10 Very good
21 Sept 2024
beautiful beach
Enrique
Enrique, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
21 Sept 2024
Kip Lindsay
Kip Lindsay, 7-night trip
Verified Expedia guest review
8/10 Very good
16 Sept 2024
Ning Infante
Ning Infante, 3-night trip
Verified Expedia guest review
6/10 Good
15 Sept 2024
When we travel to Mexico we alwats stay at a RIU property. This is the 1st one that i wouldnt go back to. The room we booked wasnt available, we ended up paying for an upgrade to a room with a pool. Tiles were falling off that small pool. And the bigger hotel pools has no shade. The food was just ok. Nothing was really bad but nothing was good either.. it was pretty blah.
kevin
kevin, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Sept 2024
Nane
Nane, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
I really enjoyed my stay. The only thing that I didn't like is you can't setup transportation going back to the airport online before the trip and the only option is a taxi that cost me $87.00
carolyn
carolyn, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
Y todas las actividades fueron excelentes
Cristopher
Cristopher, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
This is a good property, our family stay two tames here
Kateryna
Kateryna, 6-night trip
Verified Expedia guest review
6/10 Good
8 Sept 2024
Teresa
Teresa, 6-night family trip
Verified Expedia guest review
6/10 Good
3 Sept 2024
This property has a great beach, but no umbrellas on the beach.
Food option not bad, the buffet has a really really bad smell couldn't stay in it had to go sit out door all the time. No options for sitting outdoor all resturants and cafes only indoor sitting. Room is clean but basic. The resort is average not classy or luxury everything is just or basic
Shirley
Shirley, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Great hotel for family and friends
Ramon
Ramon, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Ok
Aziz
Aziz, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Muy bueno
Yvonne
Yvonne, 3-night family trip
Verified Expedia guest review
8/10 Very good
28 Aug 2024
The swim-up pools were dirty. Maintenance came fast after we reported it and cleaned everyone’s.
I think there too many mosquitoes and the report should spray.
Everything else was really nice.
A-Shey
A-Shey, 4-night family trip
Verified Expedia guest review
6/10 Good
27 Aug 2024
Beach was beautiful but bathrooms from public areas dirty
Mario
Mario, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Scott
Scott, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
Best views and beaches in Cancun
Andrew
Andrew, 6-night trip
Verified Expedia guest review
6/10 Good
24 Aug 2024
Overall not bad but they forgot our anniversary I made sure and told them that in advance when we first arrived there at check in the lady at front desk said she'll take care of everything and it didn't happen. When I called the front desk they simply said we forgot.
Armand
Armand, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Saffiean
Saffiean, 5-night trip
Verified Expedia guest review
8/10 Very good
22 Aug 2024
Valentin
Valentin, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
We loved everything about this resort! The pools were amazing, the rooms were clean and comfortable, and the food was so good!! The grounds were so clean, they kept everything looking so nice! Would strongly recommend!!
Heidi
Heidi, 5-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Love the food options, the staff, facilities, entertainment, and loved the bar options but I was let down at the shopping options and the transportation options.