Plaza Poliforum Shopping Mall - 16 min walk - 1.4 km
Ambar Fashion Mall - 3 min drive - 2.1 km
San Marcos Cathedral - 4 min drive - 2.7 km
Tuxtla Guitierrez Central Square - 4 min drive - 4.0 km
Marimba Park - 5 min drive - 4.6 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 31 min drive
Restaurants
Los Bisquets Bisquets Obregón - 2 min walk
Taco Ciro’s - 2 min walk
Tacos y Gorditas las Carnitas - 5 min walk
Café Chichon - 5 min walk
Maria Botana de Barrio - 5 min walk
About this property
Hotel Andiroba Palace
When visiting Tuxtla Gutierrez, Hotel Andiroba Palace is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other features include a children's pool, a snack bar/deli and a terrace.
Languages
English, Spanish
At a glance
Hotel size
80 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 5 kg per pet)
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 160 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Andiroba Palace Tuxtla Gutierrez
Andiroba Palace Tuxtla Gutierrez
Andiroba Palace
Hotel Andiroba Palace Hotel
Hotel Andiroba Palace Tuxtla Gutierrez
Hotel Andiroba Palace Hotel Tuxtla Gutierrez
Frequently asked questions
Does Hotel Andiroba Palace offer free cancellation for a full refund?
Yes, Hotel Andiroba Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Andiroba Palace?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Andiroba Palace?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. A deposit of MXN 500 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Hotel Andiroba Palace?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Andiroba Palace?
Check-in start time: 1:00 PM; check-in end time: 6:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Andiroba Palace and nearby?
Hotel Andiroba Palace has an outdoor pool and a garden.
What's the area around Hotel Andiroba Palace like?
Hotel Andiroba Palace is a short 16-minute walk from Plaza Poliforum Shopping Mall and 18 minutes' walk from Chiapas Polyforum and Convention Center.
Hotel Andiroba Palace Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
29 July 2024
This is a fine hotel for a quick and cheap one night stay, but It has gone down hill since our last stay in 2018. Towels and sheets are dingy, shower head sprays everywhere, window is broken, etc. Not great, but not terrible either!
Sarah
Sarah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jan 2024
Jerome
Jerome, 1-night trip
Verified Expedia guest review
8/10 Very good
8 Jan 2024
Bueno en general, recomiendo
Bueno en general, excepto por un zumbido incómodo que dificultó dormir, se un tragaluz, probablemente algún transformador eléctrico.
Emmanuel
Emmanuel, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sept 2023
Good place and near Restaurants and shopping and Mall
CARLOS
CARLOS, 2-night trip with friends
Verified Travelocity guest review
8/10 Very good
14 Aug 2023
there was NO hot water
Alberto Herrera
Alberto Herrera, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
20 June 2023
Ihave stayed here often. It is clean and convenient for me. Restaurant is terrible and should be avoided.
Barbara
Barbara, 1-night business trip
Verified Expedia guest review
2/10 Poor
12 Sept 2022
Muy mal hotel.
La persona en el counter para hacer el check in ni buenas noches dice, igual con la persona al hacer check out. El guardia de seguridad te quita las maletas de las manos aún diciéndole que no, toda para que le des propina. Las luces de los pasillos apagadas plástica mente caminas a oscuras. El cuarto está muy bien pero la cama muy pequeña y solo te ponen dos almohadas que son muy incómodas. Tienen un restaurante en la parte abajo pero solo venden bebidas alcoholicas nada de comida, al menos cuando yo llegue a las 8pm. No se si durante el día venden comidas. Jamás vuelvo a este lugar.
Maricela
Maricela, 1-night business trip
Verified Hotels.com guest review
6/10 Good
5 Sept 2022
There is not good service, not explain all the details about the scanning the card for the room, every day I need to active the card that they never mentioned. The water is hallway but there not cups to serve the water. There wasn’t towels in the room. I have to get it at the front desk.
Francisco
Francisco, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 May 2022
Simplemente es un buen lugar para quedarse
Gilberto
Gilberto, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2022
Excellent place to stay.
Very comfortable
Pool it’s beautiful
Service excellent
I strongly recommend you stay here
Also many restaurants, banks, and store services super close to the hotel.
Alberto
Alberto, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 Nov 2021
wook
wook, 2-night trip
Verified Expedia guest review
4/10 Fair
10 Aug 2021
Very noisy and didn’t like the fact that a lot of rooms were blocked for precautionary reasons. I don’t know if that hotel is being used for Covid patients but it was kind of fishy.
Annel
Annel, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
15 July 2021
Pobre servicio, el hotel necesita mantenimiento aparente, el servicio de restaurante es nulo, ni la televisión sirvió. Hay mucho que mejorar.
Verified traveller
5-night family trip
Verified Expedia guest review
4/10 Fair
26 June 2021
You'll wake up with water all around
Air conditioner in Room 115 was terrible, leaking the whole time, creating a pool on the floor.
Water pressure and temperature regulation was bad. Poor lighting, turning on and off by itself even with the key on place.
SALOMON
SALOMON, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2021
margarita
margarita, 1-night trip
Verified Expedia guest review
2/10 Poor
2 Jan 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2020
Hotel was nice and clean. Front service staff was friendly and helpful with any questions we had. Location was great, located close to many stores and restaurants.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Mar 2020
It was beautiful! The pool was incredible and the center of the building was breathtaking. One odd thing was the window pointing out into the hall where lights were kept on until 1am and then on again few hours after. Other than that, then property was clean, beautiful modern, well taken care of, and spacious!
Verified traveller
6-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Feb 2020
Verified traveller
2-night trip
Verified Orbitz guest review
6/10 Good
21 Oct 2019
Good in general.
Nice hotel, average property and good for a 3 star hotel. The pool is awesome, rooms comfortabel but nothing spectacular. The biggest caveat is that they don't have hairdryers, that's unnaceptable in any hotel.
Jorge
Jorge, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2018
Great
Pretty modern and clean hotel, close to everything, recomended
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 Oct 2018
Average dowtown style hotel, nothing extraordinary. The staff was very pleasant. The wi-fi was bad and the bed's protector under the sheets was too plasticky-noisy, it felt like they left the wrap from when they bought it, it wasn't bad just weird.
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2018
A truly reat hotel at a reasonable price in Tuxtla
I had discovered the Andiroba Palace hotel by accident on a previous trip to Tuxtla. I liked its location and its ample, clean rooms, not to mention the very nice swimming pool that is then centerpiece of the place. So on this second trip to Tuxtla there was no doubt in my mind that I would be staying there again. It blows out of the water all other hotels in Tuxtla in its price category. The staff is courteous, the parking lot is great and they have a good restaurant to boot.