Hard Rock Hotel Guadalajara, Guadalajara: Reviews & Hotel Deals

See all properties

Pet-friendly hotel with full-service spa, connected to the convention centre, near Minerva Roundabout

Dates

December 2024

January 2025

Free minibar, in-room safe, desk, soundproofing

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking available

Airport transfer

Pet-friendly

Spa

Main amenities

Daily housekeeping
Restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Fitness centre
Valet parking
Self parking
Pool bar
24-hour room service
Coffee shop/cafe

Feel at home

Private bathroom
Television
Garden
Daily housekeeping
Coffee/tea maker
Lift

includes taxes & fees

8 Dec - 9 Dec

Room options

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Rainfall showerhead

Bathrobes

Hairdryer

38 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Separate bath and shower

Jetted bath

40 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Rainfall showerhead

Bathrobes

Hairdryer

40 sq m
City view
Sleeps 3
2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Hairdryer

Rainfall showerhead

Private bathroom

38 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Hot Tub

Highlights

Soundproofed

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Separate bath and shower

Jetted bath

40 sq m
City view
Sleeps 3
2 Queen Beds

Superior Room

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Hairdryer

Rainfall showerhead

Private bathroom

32 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Separate bath and shower

Rainfall showerhead

Hairdryer

40 sq m
City view
Sleeps 3
2 Queen Beds

Similar properties

Pool

Spa

Parking available

Free WiFi

includes taxes & fees

13 Dec - 14 Dec

About the area

Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

La Gran Plaza Fashion Mall - 12 min walk - 1.0 km
Plaza Galerias Guadalajara Shopping Center - 3 min drive - 3.0 km
Minerva Roundabout - 5 min drive - 5.3 km
Expo Guadalajara - 5 min drive - 4.7 km
Basilica de Zapopan - 10 min drive - 9.9 km

Getting around

Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive
Airport drop-off service

Restaurants

‪Sessions Restaurant - ‬1 min walk
‪Mr. Pampas - ‬8 min walk
‪El Socio - ‬7 min walk
‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Hard Rock Hotel Guadalajara features a rooftop terrace and puts you a short five-minute drive from Plaza Galerias Guadalajara Shopping Center and Plaza del Sol. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Sessions, which is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

348 rooms
Arranged over 26 floors

Arriving/Leaving

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs and cats only, 1 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available

Internet

Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

On-site self-parking (MXN 60 per day)
Covered on-site valet parking (MXN 60 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking

Transfers

Airport drop-off on request(available 24 hours a day)*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli

Working away

Business centre
Meeting rooms
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
An outdoor pool
Full-service spa
Banquet hall

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Pool hoist on site

Room amenities

Be entertained

49-inch Smart TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Soundproofed rooms
Turndown service
Bed sheets provided

Freshen up

Private bathroom
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Desk chair

Daily housekeeping
In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sessions – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 150 for children
Airport shuttle service is offered for an extra charge of MXN 650 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 5:00 AM and 3:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pet deposit: MXN 2000 per stay
Pets are allowed for an extra charge of MXN 1500 per pet, per day

Parking

Self-parking costs MXN 60 per day
Covered valet parking costs MXN 60 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 10:00 AM to 7:00 PM
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards and cash.

Also known as

Hard Rock Hotel Guadalajara Zapopan

Hard Rock Guadalajara Zapopan

Hotel Hard Rock Hotel Guadalajara Zapopan

Zapopan Hard Rock Hotel Guadalajara Hotel

Hard Rock Guadalajara

Hotel Hard Rock Hotel Guadalajara

Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara offer free cancellation for a full refund?

Yes, Hard Rock Hotel Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Guadalajara?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at Hard Rock Hotel Guadalajara?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of MXN 1500 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.

Is parking offered on site at Hard Rock Hotel Guadalajara?

Yes. Self-parking costs MXN 60 per day. Valet parking costs MXN 60 per day.

Is an airport shuttle service offered by Hard Rock Hotel Guadalajara?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 650 per vehicle.

What are the check-in and check-out times at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have a casino, but Majestic Casino (5-min drive) is nearby.

What is there to do at Hard Rock Hotel Guadalajara and nearby?

Hard Rock Hotel Guadalajara has 2 bars, a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Hard Rock Hotel Guadalajara?

Yes, Sessions offers international cuisine.

What's the area around Hard Rock Hotel Guadalajara like?

Hard Rock Hotel Guadalajara is a short 12-minute walk from La Gran Plaza Fashion Mall and 8 minutes' walk from National Chamber of Commerce.

Hard Rock Hotel Guadalajara Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness