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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention centre, near Minerva Roundabout
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Designer store
Building design
Lobby
2 bars/lounges, poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Spa
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The price is AU$195
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Bathrobes
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Hairdryer
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Hairdryer
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bath and shower
Rainfall showerhead
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

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Pool
Spa
Parking available
Free WiFi
9.2 out of 10, Wonderful, (3723)
The price is AU$228
includes taxes & fees
5 Jan - 6 Jan 2025
Hotel Riu Plaza Guadalajara
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About the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk - 1.0 km
  • Plaza del Sol - 5 min drive - 4.4 km
  • Minerva Roundabout - 5 min drive - 5.3 km
  • Expo Guadalajara - 5 min drive - 4.7 km
  • Basilica de Zapopan - 10 min drive - 9.9 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive
  • Airport drop-off service

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Hard Rock Hotel Guadalajara features a rooftop terrace and puts you a short five-minute drive from Plaza del Sol. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Sessions, which is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 348 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • On-site self-parking (MXN 60 per day)
    • Covered on-site valet parking (MXN 60 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport drop-off on request(available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sessions – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 650 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 5:00 AM and 3:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 1500 per pet, per day

Parking

  • Self-parking costs MXN 60 per day
  • Covered valet parking costs MXN 60 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara offer free cancellation for a full refund?
Yes, Hard Rock Hotel Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Guadalajara?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hard Rock Hotel Guadalajara?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of MXN 1500 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.
Is parking offered on site at Hard Rock Hotel Guadalajara?
Yes. Self-parking costs MXN 60 per day. Valet parking costs MXN 60 per day.
Is an airport shuttle service offered by Hard Rock Hotel Guadalajara?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 650 per vehicle.
What are the check-in and check-out times at Hard Rock Hotel Guadalajara?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hard Rock Hotel Guadalajara?
No, this hotel doesn't have a casino, but Majestic Casino (5-min drive) is nearby.
What is there to do at Hard Rock Hotel Guadalajara and nearby?
Hard Rock Hotel Guadalajara has 2 bars, a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hard Rock Hotel Guadalajara?
Yes, Sessions offers international cuisine.
What's the area around Hard Rock Hotel Guadalajara like?
Hard Rock Hotel Guadalajara is a short 12-minute walk from La Gran Plaza Fashion Mall and 8 minutes' walk from National Chamber of Commerce.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nancy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aniversario Bellísimo
Muchas gracias por todas las atenciones recibidas, hicieron que nuestro aniversario fuera espectacular
SILVIA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arturo, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mixed feelings
Nice decor, good breakfast, excellent service but the elevators are very small and slow and I didn’t like the location .
Marco A, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Luis, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Just a little disappointed
The pool was closed on the rooftop; this is one of the main reasons we stayed. So that meant the bar was also closed on the rooftop. Starbucks never had hot coffee in the mornings, only cold drinks. They should consider having some kind of coffee down in the lobby for people to grab and go. The area was so far away from shopping centers. It seemed a little sketchy to walk around outside. I won't be coming back; it is not my type of environment
Lorena, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Miguel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rogelio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

6/10 Good

The refrigerator (frigobar) was not working and the stand lamp wasn’t working.
CARLOS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel.
Jeffrey, 1-night romance trip
Verified Expedia guest review

6/10 Good

Poor service, not clean
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Alfredo, 2-night trip
Verified Expedia guest review

8/10 Very good

Salvador, 4-night family trip
Verified Hotels.com guest review

6/10 Good

joe, 1-night trip
Verified Hotels.com guest review

4/10 Fair

3 days no cold water on sink
Jose, 5-night trip
Verified Expedia guest review

8/10 Very good

I've stayed here 4 separate times, and will stay here again. This visit was very good, as usual. My only deduction for the one star was that the fridge in the room wasn't working, and the first morning I was unable to get the shower to produce hot water....so cold!!! Anyhow, I love this hotel and will definitely be back
Kevin, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Everything was very good ✔️
Blanca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tito, 1-night family trip
Verified Hotels.com guest review