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Hotel Pier Bacalar - All Inclusive

3.0 star property
Bacalar beachfront hotel with restaurant, bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pier Bacalar - All Inclusive

Swim-up bar
Lounge
Front of property
Exterior
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Area shuttle
  • Terrace
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Room, 2 Queen Beds, Balcony, Garden View

Comfort Room, 2 Queen Beds, Balcony, Garden View | View from room

Comfort Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Free bottled water
Satellite channels
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Cabin, 1 King Bed, Lake View

Panoramic Cabin, 1 King Bed, Lake View

Panoramic Cabin, 1 King Bed, Lake View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Terrace, Partial Lake View

Premium bedding, free WiFi, bed sheets

Panoramic Room, 1 King Bed, Terrace, Partial Lake View

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
  • 35 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

Pool
Free parking
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (60)
The price is AU$506
includes taxes & fees
4 Jan - 5 Jan 2025
Cristalino Lagoon Front Hotel Restaurant & SPA
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About the area

Map
Km. 26 carretera Chetumal-Cancun, Avenida Costera lote 43-44, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 10 min walk
  • Laguna Bacalar Ecological Park - 7 min drive
  • Fort of San Felipe - 9 min drive
  • Cenote Cocalitos - 13 min drive
  • Cenote Azul - 13 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive
  • Corozal (CZH) - 64 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Playita - ‬8 min drive
  • ‪Marisqueria el Taco Loco - ‬5 min drive
  • ‪El Sazón a la Mexicana - ‬7 min drive
  • ‪Finisterre Bacalar - ‬8 min drive
  • ‪Yerbabuena - ‬8 min drive

About this property

Hotel Pier Bacalar - All Inclusive

Hotel Pier Bacalar - All Inclusive offers a great location, putting you within a short 10-minute walk of Lake Bacalar. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this all-inclusive hotel include a bar/lounge, a terrace and a garden.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay for free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • On a private beach
  • Free beach club
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach towels
  • Beach umbrellas

Facilities

  • 2 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Spa services
  • Dock
  • Outdoor furniture
  • Walkway to water
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 500 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 18 costs MXN 600 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel Wayak Bacalar All Inclusive
Hotel Wayak All Inclusive
Wayak Bacalar All Inclusive
Wayak All Inclusive
Hotel Pier Bacalar
Pier Bacalar Inclusive Bacalar
Hotel Pier Bacalar All Inclusive
Hotel Wayak Bacalar All Inclusive
Hotel Pier Bacalar - All Inclusive Hotel
Hotel Pier Bacalar - All Inclusive Bacalar
Hotel Pier Bacalar - All Inclusive Hotel Bacalar

Frequently asked questions

Does Hotel Pier Bacalar - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Pier Bacalar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Pier Bacalar - All Inclusive?
Yes, pets stay free.
Is parking offered on site at Hotel Pier Bacalar - All Inclusive?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Pier Bacalar - All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 500 per person one-way.
What are the check-in and check-out times at Hotel Pier Bacalar - All Inclusive?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Pier Bacalar - All Inclusive and nearby?
Hotel Pier Bacalar - All Inclusive has a private beach and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Pier Bacalar - All Inclusive?
Yes, there's an on-site restaurant.
What's the area around Hotel Pier Bacalar - All Inclusive like?
Hotel Pier Bacalar - All Inclusive is located a short 10-minute walk from Lake Bacalar.

Hotel Pier Bacalar - All Inclusive Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

The lake is beautiful, but the property is very rustic. They tried to over charge me by $100. The food and drink was very limited. Very scary road to get there.
Garilyn, 1-night romance trip
Verified Expedia guest review

6/10 Good

It is totally natual environment. Need to improve food and beverage service if you want to keep the all- inclusive service.
Kwangmin, 2-night family trip
Verified Expedia guest review

6/10 Good

El "todo incluido" no incluye transporte del aeropuerto al hotel, el cual es caro, les recomiendo no usar el del aeropuerto y googlear sitios de taxi cercanos. La variedad de comida es poca, si llegan anes del checkin (3pm) no les dan acceso al todo incluido hasta pasar la hora del checkin. El hotel está un poco alejado del pueblo y de todos los otros lugares de bacalar, el hotel es pequeño y cuenta con pocas habitaciones, la laguna que tiene es muy limpia y tranquila, en general me gustó
RICARDO, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Not bad.
Its a very small resort. The bar is limited without many options. The food is made fresh as you order but the portions are tiny. Everything shuts down at 9pm. The water in the bathroom has a funny smell. The road to drive to the resort is very dangerous and unpaved. There are also no signs to help you find the resort. Not the greatest value for the money spent.
2-night family trip
Verified Hotels.com guest review

6/10 Good

The all inclusive is okay in the sense that the rooms were clean and the food was available, however the value for money is not quite there as the place looks not well kept and even the pier which they have in their name has seen better days.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is great for a relaxed getaway. The food is great and the view is amazing.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Small hotel but perfect! It’s quiet, I’m the lagoon, staff is very friendly, in the middle if the jungle, and the food is delicious!!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Would definitely come back!!
Amazing place! Good fresh food and friendly service. It’s quiet & private. Direct access to lagoon. Free use of kayaks. If you book a tour, they pick you up from pier. Love how quiet, safe and secluded the hotel is.
Cynthia, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The property was well-kept and right on the lagoon. The rooms were clean and roomy. The food was very good and had a variety of options. Some of the complaints we had were the following: The location of this hotel is right outside the town. At the moment, the lagoon at this location does not have the blue colors. It has a green tint. It is still beautiful but you will have to book a tour to see the blue colors of the lagoon. If you are staying in town, you will have access to bluer waters as well. The food, although delicious, took a long time to prepare. We sometimes had to wait 30 minutes to get it. We usually ordered and went to play in the lagoon as we waited. The hotel has a nice pier over the lagoon with hammocks and stairs. It was a very nice area for our kids to play in. We were also able to use the kayaks for free. One last thing, the road leading into the hotel is not in the best condition. However, we were able to get in and out with our car.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

The adventure to ride in off road with small car Is fun not to difficult but be aware from highway to property it’s bumpy and a little scary but safe
1-night family trip
Verified Expedia guest review

6/10 Good

No colors
It was a little hard to find the entrance to the hotel from the road si ves it doesn’t have the name marked. The entrance shows another complex name. The Bacalar lake has lost the beautiful colors due to many hurricanes that have hit the coast and the main attraction is now gone. The hotel is nice but it need lots of work to make it superior. All the personnel are very helpful and friendly. The restaurant menu is limited.
Front of my room
Beautiful pier but don’t go inside the water, you will be disappointed when your feet touch the slimy bottom
Grey color of the water
Cristina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The All-Inclusive plan is really good, but the best of this hotel is its staff. All great people who made our stay pleasant and unforgettable.
Karina, 2-night family trip
Verified Expedia guest review

8/10 Very good

Jose, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Carmen, 1-night trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

4/10 Fair

5-night trip
Verified Expedia guest review

8/10 Very good

Este hotel no tiene una señalización clara para poder llegar facil. Las instalaciones están un poco descuidadas y huelen a humedad. Su acceso a la Laguna es espectacular, los alimentos excelentes la calidad y el servicio. Si quieres ir a descansar este es el lugar ideal
Abel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our room had a weird smell. Everything was cleaned daily and customer service was great with their attentive staff. Limited alcohol selection.
Briana, 3-night family trip
Verified Expedia guest review

6/10 Good

It’s ok.............................................
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Jose A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had the pleasure of almost being the only occupant of the hotel. That being said few items were not available on the menu to order (I didn't get my guacamole :(). Staff was always trying to find a solution to accommodate us. Very beautiful place.
Romain, 3-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved that it was far from other hotels and so quiet.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent food and great service. People are really friendly.
2-night romance trip
Verified Expedia guest review