the DOUGLAS, Autograph Collection

5.0 star property
Luxury hotel with 2 restaurants, near BC Place Stadium
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for the DOUGLAS, Autograph Collection

Suite, 2 Bedrooms, Fireplace
Lobby
Suite, 1 Bedroom | Living area
2 bars/lounges, brewpub
2 bars/lounges, brewpub
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Casino
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is AU$371
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 111 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 204 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Fireplace

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 204 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 172 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
45 Smithe Street, Vancouver, BC, V6B 0R3

What's nearby

  • BC Place Stadium - 3 min walk
  • Rogers Arena - 7 min walk
  • Science World - 17 min walk
  • Canada Place Cruise Ship Terminal - 3 min drive
  • Stanley Park - 8 min drive

Getting around

  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 10 min drive
  • Vancouver International Airport (YVR) - 30 min drive
  • Pitt Meadows, BC (YPK) - 46 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 115 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 30.4 miles/49 km
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 29.3 miles/47.1 km
  • Vancouver Waterfront Station - 19 min walk
  • Pacific Central Station - 19 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 19 min walk
  • Yaletown-Roundhouse Station - 8 min walk
  • Stadium-Chinatown Station - 8 min walk
  • Vancouver City Center Station - 13 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Harbour Event Centre - ‬8 min walk
  • ‪Honey Salt - ‬3 min walk
  • ‪Shark Club Bar & Grill - ‬7 min walk
  • ‪Terry Fox Plaza - ‬3 min walk

About this property

the DOUGLAS, Autograph Collection

The DOUGLAS, Autograph Collection features a casino and puts you within a five-minute walk of BC Place Stadium. Guests can visit the spa to be pampered with massages, facials or body scrubs, and The Victor, one of 2 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff. Public transportation is only a short walk: Yaletown-Roundhouse Station is 8 minutes and Stadium-Chinatown Station is 8 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

At a glance

DONE

Hotel size

    • 188 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 16 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Covered on-site self-parking (CAD 50 per day; includes in/out privileges)
    • Covered on-site valet parking (CAD 55 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 5:00 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private picnics
  • 24-hour room service
  • Water dispenser

What to do

  • Evening entertainment
  • Private winery tours
  • Pool table
  • Bike tour information
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Marina nearby

Working away

  • Business centre
  • 13 meeting rooms
  • Computer station
  • Conference centre (23067 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Built in 2017
  • ATM/banking
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Bike parking
  • Casino
  • Full-service spa
  • 63 casino gaming tables
  • 600 casino slot machines
  • Hot tub
  • 19 casino VIP rooms
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 79
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Meal delivery service
  • Fridge (on request)
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

Spa by JW has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Dining

The Victor – Overlooking the garden, this steakhouse specialises in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge – Overlooking the garden, this bar specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
Honey Salt – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel – This café specialises in Italian cuisine and only serves light fare. Open daily.
BC Kitchen – This brewpub specialises in local cuisine and only serves dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 1.259 per cent destination fee will be charged

Optional extras

  • WiFi is available in guest rooms for CAD 14.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately CAD 40 for adults and CAD 40 for children

Children & extra beds

  • Rollaway beds are available for CAD 78.75 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Parking

  • Covered self-parking costs CAD 50 per day with in/out privileges
  • Covered valet parking costs CAD 55 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

Frequently asked questions

Does the DOUGLAS, Autograph Collection offer free cancellation for a full refund?
Yes, the DOUGLAS, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at the DOUGLAS, Autograph Collection?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 16 kg per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.
Is parking offered on site at the DOUGLAS, Autograph Collection?
Yes. Self-parking costs CAD 50 per day. Valet parking costs CAD 55 per day. Electric car charging is available.
What are the check-in and check-out times at the DOUGLAS, Autograph Collection?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
Is there an on-site casino at the DOUGLAS, Autograph Collection?
Yes, the 72000 square-foot casino features 600 slot machines and 63 gaming tables.
What is there to do at the DOUGLAS, Autograph Collection and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. The DOUGLAS, Autograph Collection also has 2 bars, a casino and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near the DOUGLAS, Autograph Collection?
Yes, there are 2 on-site restaurants, featuring al fresco dining, seafood and garden views.
What's the area around the DOUGLAS, Autograph Collection like?
The DOUGLAS, Autograph Collection is a short 8-minute walk from Yaletown-Roundhouse Station and 3 minutes' walk from BC Place Stadium.

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

Pete, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shocked and disappointed
We were to get free breakfast but the hotel insisted that Hotels.com made an error. A top class hotel would have taken care of this discrepancy. Douglas did not and frankly we were shocked and amazed that they would simply pass the issue to the customer to deal with Hotels.com.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Mike, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
Amazing place to stay. Very accommodating, and very friendly staff! Would recommend this place time and time again.
Shane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel just needs a better gym
David, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Teena, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff service, and accommodation
Colleen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gail, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Leanne Rae, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jody, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great service
Angaddeep, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome polite service oriented bellmen and cleaning staff, front desk girl was a bit snooty upon check in and check out though, why do these beautiful properties get tarnished with the staff that thinks us, the guests feel like we are applying to stay at their properties??!!!??? We are their bread and butter and should be treated with more kindness.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shana, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is excellent, with an upscale vibe to it. Arrived in Vancouver very early and the check in staff were very accommodating and found a room for us immediately.
robert, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

8/10 Very good

Great Hotel
Great Hotel. Staff was friendly and attentive. Only negative was a random sewer gas smell/leak that occured very early in the morning and lasted for several hours. Otherwise, excellent hotel.
Ryan, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcus, 2-night trip
Verified Expedia guest review

6/10 Good

Overall our stay was great, staff attentiveness even better but my missing stars on the rating are because of a terrible smell we just couldn't figure out that would come in short whiffs. Realized at 5am while using the washroom on our last night that it was the cloth (not plastic or waterproof) shower curtain that would dry out after each of us showering and smell like mold, old wet towel or some sort of drain blockage. The smell would flow throughout the room anytime the door was opened or a/c was on and that is why it would come in short durations. I mentioned this very clearly at our checkout but it was not a big deal to them, future guests, if you are offered an “accessible room” do not take it as this cloth shower curtain is apparently the accessible part. Unfortunately at check in we were thankful to be offered this different “accessible” room in exchange for late checkout and unaware of the smell that came with it.
Lakeisha, 2-night family trip
Verified Expedia guest review