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Shangri-La Vancouver

Luxury hotel in West End with spa and outdoor pool

  • Free WiFi

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  • Shangri-La Vancouver
  • Outdoor Pool
  • Outdoor Pool
  • Shangri-La Vancouver
Shangri-La Vancouver. Image 1 of 96.
1 / 96Shangri-La Vancouver
1128 West Georgia Street, Vancouver, V6E0A8, BC, Canada
  • This is a beautiful hotel with lovely, large rooms, extremely friendly staff, and it is…

    Feb. 1, 2020

  • Good location and as expected

    Dec. 27, 2019

See all 353 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 119 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

What’s around

  • In West End
  • Robson Street - 2 min walk
  • United States Consulate - 4 min walk
  • Vancouver Waterfront - 5 min walk
  • Pacific Centre Shopping Mall - 6 min walk
  • Vancouver Art Gallery - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Double Beds
  • Superior Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed, Balcony
  • Superior Room, 1 King Bed
  • Suite, 1 Bedroom
  • Executive Suite
  • Deluxe Suite, 1 Bedroom
  • Suite (Orchid)

What’s around


  • In West End
  • Robson Street - 2 min walk
  • United States Consulate - 4 min walk
  • Vancouver Waterfront - 5 min walk
  • Pacific Centre Shopping Mall - 6 min walk
  • Vancouver Art Gallery - 6 min walk
  • Vancouver False Creek Seawall - 7 min walk
  • Robson Square - 7 min walk
  • Granville Street - 8 min walk
  • Vancouver Convention Centre - 8 min walk
  • Commodore Ballroom - 10 min walk

Getting around

  • Vancouver International Airport (YVR) - 25 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 4 min drive
  • Pitt Meadows, BC (YPK) - 52 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 120 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 133 min drive
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 30 min walk
  • Vancouver Rocky Mountaineer Station - 5 min drive
  • Burrard Station - 4 min walk
  • Vancouver City Center Station - 7 min walk
  • Granville Station - 9 min walk
  • Airport pick-up service
Profile: Downtown Vancouver

Profile: Downtown Vancouver

Downtown Vancouver sits at the base of the Stanley Park peninsular, in the northern/central part of the city. As well as being the primary business district, it is home to several major sports and entertainment venues.

The area is always bustling, with suited business folks and edgy fashionistas showing off the latest trends, creating a young and fast-paced vibe. An evening’s activity options are equally diverse, and might include anything from a Canucks ice-hockey game at the epic Rogers Arena or a classical concert at the grand 1920s era Orpheum theater.

See on map
1128 West Georgia Street, Vancouver, V6E0A8, BC, Canada

At a glance

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 15 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting/childcare*


  • Pets allowed (dogs and cats only)*
  • 1 per room (up to 50 lbs)


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite valet parking (CAD 48.00 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Free bicycles on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Fitness facilities
  • Sauna

Working away

  • Business centre
  • One meeting room


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Lift
  • ATM/banking
  • Terrace
  • Library


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include hot stone massages, facials, body wraps, and body treatments.


Miantiao - This restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between CAD 19 and CAD 34 for adults, and CAD 4 and CAD 9 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CAD 135.00 per vehicle

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

ParkingPay at property

  • Valet parking costs CAD 48.00 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

  • Shangri-La Hotel Vancouver
  • Shangri La Hotel Vancouver
  • Shangri-La Vancouver Hotel
  • Shangri La Hotel Vancouver
  • Shangri-La Vancouver Vancouver
  • Shangri-La Vancouver Hotel Vancouver
  • Shangri-La Vancouver
  • Shangri La Hotel Vancouver
  • Shangri-La Hotel Vancouver
  • Shangri-La Vancouver
  • Shangri-La Vancouver Hotel
  • Vancouver Hotel Shangri-La
  • Vancouver Shangri-La
  • Vancouver Shangri-La Hotel

*See fees & policies for additional details or extra charges


  • Yes, Shangri-La Vancouver does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs CAD 48.00 per night. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per stay.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes, Miantiao offers fusion cuisine. Nearby restaurants include Cactus Club Cafe (3-min walk), JJ Bean (3-min walk), and Salam Bombay (3-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is CAD 135.00 per vehicle.
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Vancouver also has an outdoor pool and a 24-hour health club, as well as a sauna.
  • 10.0.Exceptional

    Excellent hotel. Great location.

    Location was superb. A lot of restaurants and shops nearby. The rooms are spacious and bed was very comfortable. Service was excellent, you can even choose what type of pillow you prefer.

    MaryBernadine, 1 night family trip, Apr. 15, 2019

    Verified guest review

  • 10.0.Exceptional

    This was a true 5 * property. The staff were friendly, accomodating and professional. At the time of booking, I had asked for a room upgrade and at the time of check-in, they had given us one! Our suite was spacious and clean. We especially enjoyed the Samsung smart TV, as we could then watch Netflix just like at home. The hotel gym was also spacious, clean and filled with updated machines.

    Meta, 3 night romance trip, Feb. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location . Staff very friendly and efficient Rooms well furnished and presented

    2 night family trip, Feb. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect home-away-from-home

    Exceptional experience staying in the deluxe one-bedroom suite for 3 nights, an amazing home-away-from-home. Top notch service, exquisite interior (particularly the washroom), fantastic/central location. Enjoyed the outdoor hot tub too. Just a bit too noisy on the corner to use the balcony, with the traffic/construction, screaming birds, and speaker exhibit. Would definitely stay again!

    3 night trip, Aug. 8, 2021

    Verified guest review

  • 6.0.Good

    Please replace the beds

    The hotel was nice. Clean. Relatively modern. Main level reception didn’t acknowledge us once in three days unless we said high first. The room was decent but the king bed was past it’s prime. Sunk in in two spots. If you shifted a few inches either way you’re laying on an angle. Like sleeping in the old spare room of a friends place. We got the room at a discounted rate through but still not worth the money spent.

    Marc, 3 night trip, Jul. 25, 2021

    Verified guest review

  • 2.0.Poor

    The hotel canceled our reservation upon arrival and would not allow my family to check in. I am expecting a full refund from as well as a credit back to my free nights redeemed on this booking.

    Jeffrey, 2 night family trip, Jun. 27, 2021

    Verified guest review

  • 2.0.Poor

    Very old hotel, ugly rooms dirty carpet,maybe a 3 star hotel

    2 night romance trip, Jun. 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    the best hotel ever!

    Wonderful place! The best service and comfortable room. They even provide slippers, tooth brush, shower cap and many more than you need. The front desk notice our son keep saying he was cold when we check in late at night after a long day, he sent someone with a beautiful tray with tree cups of tea to our room later on, which really made our day. The washroom is really big and comfortable, the beds and pillows are so so comfy too! Love the maintainence of the hotel too, we were there 5 years ago, none of the facilities gets old in these years. We will definitely come back to here and recommend it to our friends.

    1 night family trip, Mar. 16, 2020

    Verified guest review

  • 10.0.Exceptional

    Very nice place to stay. Near all the tourists attractions. The rooms and staff were wonderful. Will come back.

    4 night romance trip, Mar. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It's a pretty good managed hotel with a good location advantage

    DavidCheung, 3 night trip, Mar. 1, 2020

    Verified Expedia guest review

See all 353 reviews