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La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with spa, near Robson Street

  • Free Internet

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Two Bedroom Sutton Suite - Living Area
  • Deluxe Suite, 1 Bedroom - Living Room
  • Indoor Pool
Indoor Pool. Image 1 of 34.
1 / 34Indoor Pool
855 Burrard St, Vancouver, V6Z2K7, BC, Canada
8.8.Fabulous.
  • Loved location and 1br with sofa bed for families.

    Dec. 18, 2019

  • Very happy with this place. Nice place and restaurant around. Luxury

    Aug. 19, 2019

See all 441 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 164 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 1 indoor pool

What’s around

  • In West End
  • Robson Street - 2 min walk
  • Granville Street - 5 min walk
  • St. Paul's Hospital - 5 min walk
  • Vancouver Art Gallery - 5 min walk
  • Orpheum Theater - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Suite, 2 Bedrooms
  • One Bedroom Sutton Suite
  • Deluxe Suite, 1 Bedroom
  • Two Bedroom Sutton Suite

What’s around

Landmarks

  • In West End
  • Robson Street - 2 min walk
  • Granville Street - 5 min walk
  • St. Paul's Hospital - 5 min walk
  • Vancouver Art Gallery - 5 min walk
  • Orpheum Theater - 5 min walk
  • Vancouver Waterfront - 11 min walk
  • Sunset Beach - 13 min walk
  • Canada Place - 14 min walk
  • Harbour Centre - 14 min walk
  • BC Place Stadium - 14 min walk

Getting around

  • Vancouver International Airport (YVR) - 18 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 1 min drive
  • Pitt Meadows, BC (YPK) - 38 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 152 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Pacific Central Station - 4 min drive
  • Burrard Station - 6 min walk
  • Vancouver City Center Station - 7 min walk
  • Granville Station - 10 min walk
Profile: Downtown Vancouver

Profile: Downtown Vancouver

Downtown Vancouver sits at the base of the Stanley Park peninsular, in the northern/central part of the city. As well as being the primary business district, it is home to several major sports and entertainment venues.

The area is always bustling, with suited business folks and edgy fashionistas showing off the latest trends, creating a young and fast-paced vibe. An evening’s activity options are equally diverse, and might include anything from a Canucks ice-hockey game at the epic Rogers Arena or a classical concert at the grand 1920s era Orpheum theater.

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855 Burrard St, Vancouver, V6Z2K7, BC, Canada

At a glance

Hotel size

  • This hotel has 164 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Secured covered onsite self parking (CAD 48.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Separate dining area
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Gerald Lounge - This cocktail bar serves light fare only.

Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves dinner only. Happy hour is offered. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Fees & policies

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CAD 40 per pet, per stay

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs CAD 48.00 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Grande Residence Vancouver Sutton Place Hotel
  • Grande Residence Sutton Place Hotel
  • Grande Residence Vancouver Sutton Place
  • Grande Residence Sutton Place
  • Sutton Place Grande Residence Vancouver
  • Sutton Place Residence
  • Sutton Place Residence Vancouver
  • La Grande Residence Vancouver at The Sutton Place Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, La Grande Residence Vancouver at The Sutton Place Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 48.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Yes, pets are welcome. There's a charge of CAD 40 per pet, per stay. Food and water bowls are available.
  • You can check in from 4:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring seafood. Nearby restaurants include Cafe Artigiano (3-min walk), Kamei Royal (3-min walk), and Bellaggio Cafe (3-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun with nearby winter activities like downhill skiing, snowboarding, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. La Grande Residence Vancouver at The Sutton Place Hotel also has an indoor pool and a sauna, as well as a steam room.
8.8.Fabulous.
  • 8.0.Very good

    The location was perfect. Right in the middle of down town. Close to the train station. Walking distance to the water front. Eating places everywhere. The staff were very helpful. Busses right out front.

    5 night romance trip, Aug. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location close to Robson St shopping as well as the Vancouver City Centre train station. Loads of things to do within a 5-8 minute walk or you can even explore Vancouver by train or push bike. Great friendly staff and very clean and neat accommodation.

    1 night trip, May 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great hotel except wifi in our room was really slow (if it works at all) and you have to pay 56 dollars if you want it for a week. Other than that really good.

    Dean, 4 night romance trip, May 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Property was in an excellent location, helpful staff, terrific amenity and large room.

    3 night family trip, May 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Room was lovely and perfect for what we needed. There was some water damage in the bathroom and we had to pay (very high price) for wifi which is not adequate for 2019. Otherwise was a pleasing stay.

    2 night family trip, Apr. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic place I would go back in a heartbeat beautiful property and wonderful staff.

    4 night trip, Jan. 8, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Great location and beautiful rooms we would definitely stay here again

    4 night trip, Dec. 29, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Good place to stay close to everything in downtown .but the hotel is getting old.

    3 night business trip, Nov. 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a lovely and Convenient place to stay! Clean and had what I needed for my travels Check in was friendly and easy Would definitely stay here again 😊👍

    Sara, 3 night trip, Nov. 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    OK but customer service was lacking.

    Hotel suite was acceptable, showed obvious signs of wear but nothing subtantial. Was clean however industrial heater was left on the kitchen counter, again not a big deal just a bit of a detail issue for a supposedly "luxury" hotel. Check in counter person was cold, robotic and difficult to understand. Requests made to this person were not followed-through. As hideabed had no blankets or pillows repeated calls to get them to be delivered were required, and when they did show up, at 10pm the kids were already sleeping and were woken up again. Same thing when towels were needed 2 days later, repeated calls, nobody answering phones etc. I get it, COVID has been tough and staffing is hard, but this level of service does not meet the expectation that the hotel markets itself as.

    Emerson, 3 night family trip, Oct. 8, 2021

    Verified Hotels.com guest review

See all 441 reviews