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Hanoi Garden Hotel & Spa

3.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Hoan Kiem Lake

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Photo gallery for Hanoi Garden Hotel & Spa

Breakfast served
Family Room
Reception
Suite with Balcony
Front of property
In the heart of Hanoi, Hanoi Garden Hotel & Spa offers a serene escape with a tranquil garden and Thai massages at The Garden Spa. Explore nearby Dong Xuan Market and enjoy breakfast in the on-site restaurant, followed by dry cleaning services or coffee in the lobby. With free WiFi and roundtrip airport shuttle assistance, guests can unwind with ease.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Room service
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free food/drink shopping service

Feel at home (6)

  • Children stay free
  • Separate bedroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is AU$90
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite with Balcony

Suite with Balcony

Suite with Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room

  • Sleeps 2

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite with City view

Suite with City view

Suite with City view

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite With Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite With Balcony

  • Sleeps 2

View all photos for Family Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Room

  • Sleeps 3

Family Suite

  • Sleeps 4

Suite With City View

  • Sleeps 2

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The price is AU$112
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Bánh Mì 25 - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Cửa Hàng Ô Mai Hồng Lam - ‬2 min walk
  • ‪Chả Cá Lã Vọng - ‬1 min walk

About this property

Hanoi Garden Hotel & Spa

Hanoi Garden Hotel & Spa offers a great location, putting you within a short 10-minute walk of Hanoi Old Town Night Market and Hoan Kiem Lake. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include a bar/lounge and a terrace.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Off-site

    • Area shuttle within 30 km*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Ecotours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

On-site venue – This restaurant only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for USD 18 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Garden Hotel & Spa offer free cancellation for a full refund?

Yes, Hanoi Garden Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Garden Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Hanoi Garden Hotel & Spa?

Sorry, there's no on-site parking at Hanoi Garden Hotel & Spa.

Is an airport shuttle service offered by Hanoi Garden Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Hanoi Garden Hotel & Spa?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Hanoi Garden Hotel & Spa and nearby?

Hanoi Garden Hotel & Spa has a spa.

Are there restaurants at or near Hanoi Garden Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Hanoi Garden Hotel & Spa like?

Hanoi Garden Hotel & Spa is in Old Quarter, a short 8-minute walk from Hanoi Long Bien Station and 8 minutes' walk from Hoan Kiem Lake.

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Reviews

Hanoi Garden Hotel & Spa Reviews

9.6

Exceptional

9.4

Cleanliness

9.6

Location

9.8

Staff & service

8.2

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was very good with fresh juice and a decent selection of food. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff

Reviews

8/10 Very good

Located in a central part of Hanoi this Hotel offers a good standard of value and comfort. I spent two nights here following an off road motorcycle trip and so took advantage of the laundry service and an opportunity to get some good sleep. I was not disappointed, very attentive and friendly staff. Breakfast was fine with a good selection of food. Overall a good choice if you need to be in central Hanoi.
Mark, 2-night trip

10/10 Exceptional

Comfortable Bedrooms in Old Quarter

Lovely hotel in central location with the friendliest and helpful staff. Super comfy rooms, spotlessly clean. Breakfast more than ample to set you up for the day. Think they could drop the word garden as there is not one, however no big deal just confusing. Didn’t use Spa so cant comment on that. Definitely recommend 👌
Sharon, 5-night trip

8/10 Very good

Hotel/room was clean and staff were very friendly.
Zack, 2-night trip

8/10 Very good

Staff very nice and great service level. Loved the balcony in my room, good and comfy bed and pillows. Nice location. Spa treatment average.
Randi, 1-night trip

10/10 Exceptional

One of the best hotels I’ve ever stayed . The staff was surely the best I’ve seen . They took really good care of us and went out of the way to help us in everything we needed .
Bernard savary malayapa, 3-night trip

10/10 Exceptional

Stay here!

Perfect in every way.
Eric, 1-night trip

8/10 Very good

The property was located in the old quarter and was convenient for walking around. Many small restaurants and cafes around. I never needed a vehicle to get around and was able to visit many locations. The hotel was quiet and staff very pleasant.
Mike, 2-night trip

10/10 Exceptional

My room was comfortable and considering the hotel's location in the Old Quarter, very quiet. The location is perfect for exploring the old quarter, with many cafés, restaurants, shops and markets in easy walking distance.The staff were wonderful; they were attentive and helpful and a great source of recommendations for day trips, restaurants and amenities.
Ifeona, 5-night trip

10/10 Exceptional

It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
Jeffrey, 7-night trip

10/10 Exceptional

Very hospitable and the pick up option from the airport was nice. I find booking taxis through the hotels to be better in Vietnam. That way you don't get scammed. Very responsive through WhatsApp. They let me hang out in the lobby and store my bags even though I checked out the day before while waiting for a bus. Thanks for the hospitality!
Amanda, 2-night trip

8/10 Very good

Nice hotel. Good location. Good breakfast. Be careful of what room they give you. Our room had one window that opened to a brick wall with no air from outside. There was no airflow at all. We stayed 3 nights and by the time we left every piece of clothing we owned was damp. Everything was constantly wet and the room smelled like wet dog.
Kimberly, 3-night trip

10/10 Exceptional

Perfekt läge med många mysiga butiker och spa i närheten. Väldigt trevligt hotell med härlig personal.
Per-Anders, 3-night trip

10/10 Exceptional

Good clean hotel in Hanoi!

Front staff were always friendly and helpful. Room was large and clean. Only a little rusty/moldy spots in the shower door that barely was noticeable. Shower took a while to drain but it worked. Bed was firm and comfy.
Lena, 2-night trip

8/10 Very good

Hôtel pratique et bien placé
Sylvain, 1-night trip

10/10 Exceptional

The hotel is located at the heart of the Old Quarter, ideally situated for easy access to major sights and great restaurants, either by walking or using Grab. Our room was clean, spacious and remarkably quiet at night. Breakfast selection was quite decent. The staff at the hotel truly made our stay exceptional. Ms. Annie at the reception deserves a special mention; her English was impeccable, and she went above and beyond with her helpful recommendations and seamless arrangements for our day trip to Ninh Binh (more on that below). Mr. Henry consistently greeted with a friendly smile, opened doors for us and was always on hand to assist whenever needed. Mr. Truc was our private driver for our journey to Ninh Binh. He was very professional, drove with utmost care even in heavy rain, which gave us complete peace of mind. His suggestion for a sightseeing route worked out perfectly, allowing us to maximize our time and experience the beauty of Ninh Binh. Please consider adding this to your itinerary if you have time!
Huy, 3-night trip

10/10 Exceptional

I travel a lot and the staff here is top notch , every one of them have been very pleasant
stephen, 1-night trip

10/10 Exceptional

Wie immer alles Bestens.DANKE
Jens, 2-night trip

10/10 Exceptional

We stayed at Hanoi Garden Hotel & Spa in April and had a fantastic experience. The staff were incredibly welcoming and helpful, making our family feel right at home. Our room was clean, spacious, and comfortable—perfect for a family stay. The location is ideal—peaceful yet close to the Old Quarter and major attractions. We especially enjoyed the relaxing spa and the delicious breakfast each morning. This hotel is a hidden gem in Hanoi, and we’d gladly return!
Kamran, 4-night trip

2/10 Poor

Dingy hotel that desperately needs maintenance

Not up to a 4-star hotel standards. We stayed in 2 rooms here and wouldn't recommend this to anyone. 1. We were downgraded for our second room and they didn't let us know right till the point we were expecting to get the keys and head to the room. We had been in touch with the hotel all through out. We were told some serious flaws have been found in the room. If they had let us know earlier, we would have looked for alternate accommodations somewhere else. 2. In the first room, within an hour of entering we heard a loud bang in the bathroom. The marble underneath the sink had collapsed and shrapnels were all over the bathroom. Luckily no one was hurt and we had to clean up the bathroom carefully. 3. AC didn't work properly in both rooms. Both ACs looked quite old. 4. We gave clothes for laundry. They came back discolored and shrunk. 5. Both rooms smelled like dingy room in need of ventilation. 6. Rooms didn't look like the pictures at all. Quite outdated. 7. First room had really bad water pressure. Took a lot of time to take shower. Quite disappointed with the experience and comparing with our other stays in Vietnam, this just wasn't up to the mark. Only good things about the hotel are the location and polite staff.
Abhay, 1-night trip

10/10 Exceptional

Basic/clean but reasonable priced accommodation but great location. Fantastic and helpful staff especially Chloe who arranged all our trips. All staff amazing
Julie, 4-night trip

10/10 Exceptional

Super central location. Good hepiful staff.
2-night trip

6/10 Good

Hotel looks differently from the pictures in the booking platform. No windows in the family room. TV didn't work one full day - it was fixed.
Pawel, 2-night trip

10/10 Exceptional

Dejligt hotel med helt perfekt belligenhed. Vores værelse var lidt småt og badeværelset havde set bedre dage, men serviceniveauet var i top og der var helt rent. Vi ville bo her igen en anden gang.
Sascha, 2-night trip

10/10 Exceptional

Nice little gem

Perfect place within the old quarters. Place is clean, staff are super friendly and come forward to help.
Nitesh, 3-night trip

8/10 Very good

All are good
Linh, 2-night trip