Tuxtla Guitierrez Central Square - 7 min walk - 0.7 km
San Marcos Cathedral - 9 min walk - 0.8 km
Plaza las Americas Shopping Mall - 3 min drive - 2.7 km
Plaza Crystal Shopping Mall - 6 min drive - 4.2 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 53 min drive
Airport shuttle (surcharge)
Restaurants
Tacos y Gorditas Monarcas - 3 min walk
Aroma Espresso Café - 2 min walk
La Esphera Café - 3 min walk
El Pillo - 3 min walk
Café David - 3 min walk
About this property
Hotel Madrid Tuxtla
Enjoy your visit to Tuxtla Gutierrez with a stay at Hotel Madrid Tuxtla. For a bite to eat, guests can visit NOVELTY, which serves local cuisine and is open for breakfast.
Languages
Spanish
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Express check-in available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Free daily reception
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible registration desk
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Down duvet
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
NOVELTY – This coffee shop specialises in local cuisine and only serves breakfast.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 750 per vehicle (return. Maximum occupancy 4)
Children & extra beds
Cots/infant beds are available for MXN 100.0 per day
Rollaway beds are available for MXN 350.0 per night
Airport shuttle service for children costs MXN 350 (one-way)
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez
Frequently asked questions
Does Hotel Madrid Tuxtla offer free cancellation for a full refund?
Yes, Hotel Madrid Tuxtla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Madrid Tuxtla?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Madrid Tuxtla?
Yes, an airport shuttle is available. The charge is MXN 750 per vehicle return.
What are the check-in and check-out times at Hotel Madrid Tuxtla?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Hotel Madrid Tuxtla?
Yes, NOVELTY offers local cuisine.
What's the area around Hotel Madrid Tuxtla like?
Hotel Madrid Tuxtla is in the heart of Tuxtla Gutierrez, a short 3-minute walk from Marimba Park and 7 minutes' walk from Tuxtla Guitierrez Central Square.
Hotel Madrid Tuxtla Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Aug 2024
Jesus Matias
Jesus Matias, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
I liked all
Samuel
Samuel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
It is excelent
Diva
Diva, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2024
Mike
Mike, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2024
Great service
Hugo
Hugo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jan 2024
Ralph
Ralph, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 Apr 2023
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Fran
Fran, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2022
SALOMON
SALOMON, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Apr 2022
SALOMON
SALOMON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2022
Alfonso
Alfonso, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Mar 2022
Very nice
Good customer service
SALOMON
SALOMON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Mar 2022
FRANCISCO R
FRANCISCO R, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Feb 2022
Mudar
Mudar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2021
Nice hotel
NICE HOTEL, GOOD PRICE, GREAT LOCATION
SALOMON
SALOMON, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2021
AC is flooding the room
Everything is great about this hotel, but this time the AC is flooding the room.
Do not stay in room 301
SALOMON
SALOMON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2021
Recommended
Nice service, great location
SALOMON
SALOMON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2021
Great spot
I really enjoyed this hotel and the surrounding area. Very easy to find food, clothes and fun. I will return for sure.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2021
Tuxtla Gutierrez
The Hotel was great location and very friendly people. But it is not close to the airport. I booked it thinking it was close to the airport. But I still enjoyed my stay.
Martha
Martha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2021
Great staff, very helpful and knowledgeable about area and willing to do work to help you find things. Room was great, very clean for Mexico standards. Warm water takes a while, but was some of the best we found in Chiapas. Centrally located. Breakfast restaurant was willing to work with our food needs to help us have something we could eat. We were booked for one night, but ended up staying many nights and returning here again before our flight left.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Apr 2021
Great location, friendly staff, we ended up extending our stay due to plans falling through. The price is very economical! Would definitely stay here again
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Feb 2021
Basic and conformable
Basic hotel with all you need for a comfortable shower stay.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2021
S
S, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2020
Its a dafe place to stay xlm service location of the hotel is perfect everything is nearby
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
24 Dec 2019
Average Place for an Average Stay
The hotel is alright for the price. It has been renovated but it is still obvious the building is quite old and hasn’t been well taken care of. The bed was large as was the room. But the towels were cheap and quite uncomfortable. There was also quite a bit of noise periodically through the night. Not on the prettiest or nicest street in Tuxtla either but close to lots of what Tuxtla has to offer, which isn’t a whole lot.
Grant
Grant, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
25 Sept 2019
The costumer service was very good and the staff was friendly and prompt to help. The room and bathroom were very clean.