High Point Village, Station Approach, Hayes, England, UB3 4FL
What's nearby
London Motor Museum - 5 min walk - 0.5 km
Stockley Park - 15 min walk - 1.3 km
Brunel University - 6 min drive - 5.2 km
Royal Botanic Gardens, Kew - 14 min drive - 11.8 km
Twickenham Stadium - 14 min drive - 10.3 km
Getting around
Heathrow Airport (LHR) - 15 min drive
Farnborough (FAB) - 32 min drive
London (LTN-Luton) - 61 min drive
Gatwick Airport (LGW) - 73 min drive
London (STN-Stansted) - 86 min drive
London (LCY-London City) - 92 min drive
London (SEN-Southend) - 109 min drive
Hayes & Harlington Station - 2 min walk
Southall Station - 5 min drive
West Drayton Station - 7 min drive
Restaurants
McDonald's - 4 min walk
Orlando - 6 min walk
The Botwell Inn - 8 min walk
Costa Express - 5 min walk
Subway - 6 min walk
About this property
Staycity Aparthotels, London, Heathrow
When you stay at Staycity Aparthotels, London, Heathrow, you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Apartments feature kitchens, LCD TVs and premium bedding.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free WiFi
Parking and transport
Self parking on site (GBP 15 per day)
Wheelchair-accessible parking available
Limited on-site parking
Height restrictions apply for on-site parking
Family friendly
Children stay for free (see details)
Kitchen
Fridge
Stovetop
Microwave
Toaster
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7 AM–10:30 AM: GBP 10 for adults and GBP 5.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Snack bar/deli
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Bath or shower
Rainfall shower head
Towels provided
Hairdryer
Entertainment
LCD TV with digital service
TV in a common area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille signage
Lift
Low-height worktop and sink
Soundproofing
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Safe at front desk
Corner/local shop
24-hour front desk
Location highlights
Connected to the convention centre
On the river
Near the airport
Near a train station
In the business district
In the city centre
In the suburbs
On the Strip
Things to do
Fitness centre
Fitness facilities nearby
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
269 rooms
8 floors
1 building
Built in 2012
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 5.00 for children
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is available for an extra charge and varies based on unit size
Renovations and closures
This property is closed from 24 November 2022 to 31 December 2023 (dates subject to change).
Parking
Self-parking costs GBP 15 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Apartments London Heathrow
London Heathrow Apartments
Serviced Apartments London Heathrow
Staycity Heathrow
Staycity London
Staycity London Heathrow
Staycity London Heathrow Apartments
Staycity London Heathrow Serviced Apartments
Staycity Aparthotels London Heathrow Apartment Hayes
Staycity Serviced London Heathrow
Staycity Serviced Apartments London Heathrow Apartment Hayes
Staycity Serviced Apartments London Heathrow Apartment
Staycity Serviced Apartments London Heathrow Hayes
Staycity Aparthotels London Heathrow Apartment
Staycity Aparthotels London Heathrow Hayes
Staycity Aparthotels London Heathrow Hayes UK - Greater
Staycity Aparthotels London Heathrow
Staycity Aparthotels, London, Heathrow Hayes
Staycity Aparthotels, London, Heathrow Aparthotel
Staycity Aparthotels, London, Heathrow Aparthotel Hayes
Frequently asked questions
Is Staycity Aparthotels, London, Heathrow currently open?
This property is closed from 24 November 2022 to 31 December 2023 (dates subject to change).
Does Staycity Aparthotels, London, Heathrow offer free cancellation for a full refund?
Yes, Staycity Aparthotels, London, Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Staycity Aparthotels, London, Heathrow?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Staycity Aparthotels, London, Heathrow?
Yes. Self-parking costs GBP 15 per day. Parking spaces may be limited.
What are the check-in and check-out times at Staycity Aparthotels, London, Heathrow?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Staycity Aparthotels, London, Heathrow and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Staycity Aparthotels, London, Heathrow?
Yes, there's an on-site restaurant.
Does Staycity Aparthotels, London, Heathrow have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around Staycity Aparthotels, London, Heathrow like?
Staycity Aparthotels, London, Heathrow is located on the Strip in Botwell, a short 2-minute walk from Hayes & Harlington Station and 15 minutes' walk from Stockley Park.
Staycity Aparthotels, London, Heathrow Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
14 Feb 2023
Exactly what we needed. Spot along train route. Clean facility with accommodating staff.
Kimberly
Verified Expedia guest review
10/10 Exceptional
27 Nov 2022
Samantha
Samantha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2022
tomas
tomas, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2022
Richard
Richard, 2-night trip
Verified Expedia guest review
8/10 Very good
15 Nov 2022
Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling.
Apartment was nice and clean
Satender
Satender, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2022
Have stayed here twice. The first time was an upgrade to a 2 bedroom suite. The suite itself was nice but it was so very far from the lobby which was inconvenient and the hallways were very grungy looking and dark. The 2nd stay I asked for something closer to the lobby which was way smaller being just like a hotel room but it was really bright and clean, close to the lobby and still had the same kitchenette and table as the other suite, which is so very handy. The property is extremely convenient for catching the train to Heathrow with the train station being practically outside the front lobby. The suites are very soundproof. The lobby staff were really nice, friendly and helpful but at times the line up was very long to speak with them so maybe more staff would help. The area around the property is nice and it was so handy having a Tesco close by. There's other shops just a block or 2 away but then it becomes like another world, extremely busy and overcrowded. I was hoping there would be more pubs around but there was only a couple of really small one's and they didn't serve food.
Debra
Debra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2022
Excellent Transport to Heathrow Airport
wai chi
wai chi, 4-night romance trip
Verified Expedia guest review
8/10 Very good
7 Nov 2022
Onno
Verified Ebookers guest review
10/10 Exceptional
30 Oct 2022
Ali
Ali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2022
Alysa
Alysa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2022
I was pleasantly pleased with the property location and condition. The Elizabeth line with a direct line to London Paddington is directly across the street. Surrounding the property are residential buildings giving a “neighborhood” feel which was great for my family as we stayed there for 2 weeks. Just a short walk is shopping, restaurants, a park, places of worship. The staff at the hotel are very professional. There is a bar in the lobby that offers snacks and pizza. There is an on-site restaurant, laundry, and gym. My only criticism is the lack of housekeeping. The room is serviced after 4 nights, then again after 7. I would prefer and suggest every 4 nights. Seven is too long of a wait for housekeeping services.
Joanne
Joanne, 14-night family trip
Verified Expedia guest review
8/10 Very good
23 Oct 2022
Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues.
Mark
Mark, 27-night trip
Verified Orbitz guest review
10/10 Exceptional
20 Oct 2022
Very friendly staff, helpful, clean hotel
Angela
Angela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2022
Yelduz
Yelduz, 8-night trip
Verified Hotels.com guest review
6/10 Good
26 Sept 2022
Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option.
raynier
raynier, 1-night romance trip
Verified Expedia guest review
2/10 Poor
25 Sept 2022
Not in a very good area. Whole building smelled very bad. I understand people are cooking in their rooms but it was beyond disgusting. Rooms did not feel clean in the inside.
Chantal
Chantal, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Sept 2022
Brandon
Brandon, 1-night trip
Verified Expedia guest review
8/10 Very good
20 Sept 2022
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Sept 2022
I've stayed here a few times over the years due to the location, amenities and ease of getting in to central London.
The apartments are well appointed and clean, and the price is reasonable for London. It's ideal if you're driving to London due to the secure car park (you do have to pay extra for parking) and it's easy to get to from the motorway network.
Hayes train station is next door and you can be in central London in under 20 minutes. It's also great for getting to Windsor.
The staff were all helpful and polite.
Justin
Justin, 1-night family trip
Verified Ebookers guest review
10/10 Exceptional
18 Sept 2022
Close to train.
Lee
Lee, 2-night trip
Verified Expedia guest review
8/10 Very good
16 Sept 2022
Great value for London stay
The hotel is conveniently located to bus and train lines. This is a big plus in the London area. The rooms are spacious. There are laundry, gym and restaurants on site.
Brian
Brian, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Sept 2022
Homely place but rates have been rising to uncomfortable level
Gbesimi
Gbesimi, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2022
Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable.
Xiaochen
Xiaochen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2022
The staff were very friendly and helpful
David
David, 7-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sept 2022
Staff was superb.
The room and bath were nice, the hotel was clean. The staff were very, very kind and helpful. It is right beside a train station, but I did not hear and city noise. The only challenge was getting a taxi to take me there from Heathrow. Directly across the street from the hotel is a designated spot for taxis to drop off hotel guests, but the drivers don’t know this. It was a challenge. But the train, buses and subway stops are right at the hotel door, so use them instead. The area was walkable and I visited nearby businesses.