5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
What's nearby
Punta Esmeralda Beach - 12 min walk - 0.7 km
Mamitas Beach - 6 min drive - 3.3 km
Quinta Avenida - 6 min drive - 3.5 km
Quinta Alegría Shopping Mall - 6 min drive - 3.9 km
Playa del Carmen Main Beach - 10 min drive - 2.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km
Restaurants
Naos - 1 min drive
Illy Cafe - 3 min walk
Hadar - 1 min drive
Crisol - 4 min drive
Capella - 3 min walk
About this property
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive
At Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive , you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 10-minute drive of Mamitas Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. Dining choices include 14 restaurants, and the 15 bars/lounges are great places to grab a cold drink. A poolside bar, a health club and a fitness centre are other highlights at this luxurious property. Fellow travellers love the pool and helpful staff.
All-inclusive
All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Lessons/classes/games
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Languages
English, Spanish
At a glance
Hotel size
393 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Children (17 years old and younger) are not allowed
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
14 restaurants
15 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Private dining
Room service (limited hours)
Snack bar/deli
What to do
On the beach
Fitness classes
Pilates classes
Yoga classes
Farming classes
Snorkelling
Shopping
Ecotours nearby
Golfing nearby
Windsurfing nearby
Working away
Business centre
Meeting rooms
Conference centre (25005 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
5 buildings/towers
Built in 2011
ATM/banking
Safe-deposit box at front desk
Health club
4 outdoor pools
Full-service spa
Hot tub
Massage/treatment rooms
Banquet hall
Traditional architecture
Accessibility
Lift
Lift door width (centimetres): 100
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Dressing gowns
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Turndown service
Premium bedding
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Special features
Spa
YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Sal Steak Cave – On-site fine-dining restaurant.
Capella – On-site restaurant. Open daily.
Kanna Beach Club – On-site bar. Open daily.
The Lunch Box – On-site restaurant. Open daily.
Tori – On-site restaurant. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: MXN 33 per accommodation, per night
Optional extras
Late checkout can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Frequently asked questions
Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offer free cancellation for a full refund?
Yes, Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?
Yes, there are 4 outdoor pools.
Are pets allowed at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?
Yes, there's free self parking.
What are the check-in and check-out times at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless social distancing and check-out are available.
Is there an on-site casino at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?
No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.
What is there to do at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive and nearby?
Have fun during the warmer months with activities such as snorkelling. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive also has 15 bars and a health club, as well as spa services.
Are there restaurants at or near Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ?
Yes, there are 14 on-site restaurants.
Does Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive like?
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive is a short 12-minute walk from Punta Esmeralda Beach and 19 minutes' walk from Playa 88.
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Nov 2024
Solo Experience
Incredible getaway for myself where I was just looking for a few days to relax. Activities during the day to keep you occupied if needed and decent entertainment at night but this is a relaxed resort so don't expect anything late into the evenings.
Nik
Nik, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
My fiancé and I had an amazing time at this resort. The food and drinks were amazing and the service of our butlers and conceirge was great! I would travel back to this resort again!!
Alicia
Alicia, 5-night romance trip
Verified Expedia guest review
6/10 Good
10 Sept 2024
Matthew
Matthew, 5-night trip
Verified Expedia guest review
4/10 Fair
9 Sept 2024
Overall property was nice and clean, however the dining was horrible and the service was not very fast. Food options were minimal, and you had to make reservations to eat dinner anywhere but the buffet. The buffet was small and not good protein options. Also the American food options were just bad - they had a lot of Indian and bizarre foods available. Room service food was also bad and actually made us sick. We paid for an upgraded room but our provided concierge wouldn’t book reservations for our whole group. There were times when our room wasn’t cleaned until 3pm and there were not even that many people at the resort. Also, they wouldn’t serve us Baileys with our morning coffee until 10am but they were okay with giving us mimosas with alcohol - which doesn’t make sense. None of these have ever been issues at any other resort we’ve stayed at. Overall not impressed
Holly
Holly, 8-night family trip
Verified Expedia guest review
6/10 Good
4 Sept 2024
The beach area is nice and clean. It has a contemporary feel and smelled good
Bianca
Bianca, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Great resort
Elda
Elda, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
EVERYTHING WAS EXCELLENT
Charisse
Charisse, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Nice staff, good food, good pool. I don’t want to leave.
Yu
Yu, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Eligio
Eligio, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Nicole
Nicole, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Truly a humbling blessing, Top down 5 Star property, staff and etc
Johnny
Johnny, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Everything about this property was above and beyond all of my expectations! It was so peaceful and serene, and the staff was so accommodating and lovely! Each moment felt special and unique, and I am definitely coming back again!
Lisa
Lisa, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
I love this place will definitely revisit!
Neil Maraj
Neil Maraj, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
The property was fantastic. It was as clean as it was luxurious. The pools, beach, food, and activities were all superb.
Maria
Maria, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
We stayed on the adult/ LaPerla side this time after staying on the family side numerous times over the years. The hotel itself if BEAUTIFUL, especially on the adult side. However, the adult pool was a total no for us. The music/ DJ was so loud, we couldn't hear each other and the "entertainment" was pulling female guests up for a twerking contest. No thanks. The bartenders at the pool bar were just so unfriendly and the wait was way too long for a drink. And the pool itself looked worn and kind of dirty. So, while we totally loved the adult side atmosphere and lack of kids, we hung out at the family pool every day just to avoid that whole pool and scene.
mary
mary, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Haley
Haley, 8-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Edwin
Edwin, 7-night trip
Verified Expedia guest review
6/10 Good
8 Aug 2024
The staff was extremely friendly and that made the stay bearable, but the amenities were misleading. When we booked it said premium drinks the selection was not premium, at best mid shelf. Our flight was delayed so when we got to hotel we were not able to make any dinner reservations, they tell you to go and see about seating but they can never accommodate you. The buffet is limited, not a big selection for any of the meals, snack bar by pool had better food. We were upgrade to the Reserve area but our in room tub did not work, one of the 2 showers was also not functioning and to call for room service we had to use the bathroom phone. All in all it was a good vacation, can't stress enough how nice and willing to accommodate the staff was which is the only reason I would consider going back but don't think it deserves a 4 or 5 star rating.
Geisha
Geisha, 3-night romance trip
Verified Expedia guest review
8/10 Very good
7 Aug 2024
The hotel is beautiful. It’s an oasis and the room is gorgeous. This has been the only hotel so far after 10 years of traveling that has accommodated me well by being an Expedia member. The food, however, has to be revamped. Staff added too water to the sauces, beans and other condiments. It was hit and miss. My only favorites were the papaya and the green chilaquiles. There should be a buffet open 24/7 with a variety of food every day. The strawberry margarita and the mango one were delicious. The outside city surrounding the hotel is unsafe, though.
edith
edith, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
It was all nice. good relaxation place. staff was great. the entertainment pool staff was awsome. Daniel is a character.
MARIUSZ
MARIUSZ, 6-night family trip
Verified Expedia guest review
8/10 Very good
5 Aug 2024
I would like to share the pros and cons of this hotel, as compared to dozens of other all-inclusive resorts we have visited throughout the Caribbean since 1999.
Pros:
1. The resort is very modern and beautiful.
2. The buffet (Hadar restaurant) was probably the best we have ever seen.
3. Staff throughout the resort was very kind and friendly.
4. We appreciated the adult-only section, as not all resorts have them.
5. It was easy to book Spa service and Room Service.
Cons:
1. AC was not sufficiently cold in our room and in Asian restaurant. We requested a fan for the room to improve air flow, but it wasn't available. Also, no ceiling fans in open air bars and areas where DJs perform.
2. We wrote to concierge that we are coming for our anniversary and requested booking a restaurant for us ahead of our arrival. They did the booking, but there was nothing special on the day of our anniversary: neither in the restaurant nor in the room (other hotels made swans out of towels and put rose petals for us).
3. Several times, we took a Bali Bed on the beach, and the attendant would inform us that this section is reservations only. There were no signs and nobody informed us during check-in. No orientation to the hotel rules and areas either. After we observed several more couples being chased away from those beds, the beds just sat empty. Nobody knew how to reserve them.
4. The night entertainment was geared towards families with children with shows at 8 pm. Not much adult entertainment.
Andrey
Andrey, 5-night romance trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
Everything was great. The only bad thing was the food.
Luis
Luis, 5-night romance trip
Verified Expedia guest review
2/10 Poor
2 Aug 2024
Pedro
Pedro, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Gorgeous resort with excellent customer service. Highly recommend the reserve upgrade if you’re on the adults only side.
Holly
Holly, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
After the Delta IT outage fiasco our originally planned trip got cancelled altogether and so we booked this place on a Tuesday night and arrived Thursday afternoon and can say we were very pleasantly impressed with our selection. The service was mostly great at the restaurants and pools. There were a few times I was trying to set up a bed by the beach or a chair by the pool when a little assistance would have been very helpful and appreciated but apart from that everyone we encountered was very friendly and accommodating. We upgraded to The Reserve and glad we did because we had a separate pool, access to the beach, and private restaurant and in general was nice to escape to when the party at the main pool got to be a little much. Our concierge Julie was wonderful. The room and the grounds were gorgeous and so well maintained and clean. Easy to get into downtown to 5th avenue too. We enjoyed walking around and people watching. Highly recommend this resort and would absolutely come back. It was lovely and relaxing and exactly what we were hoping for after a failed vacation earlier in the week.