17 Av. Ignacio Zaragoza Santisima, Tepoztlán, MOR, 62520
What's nearby
Artisan Market of Tepoztlán - 4 min walk - 0.4 km
Bajo La Montaña - 13 min walk - 1.1 km
Tepozteco Pyramid - 2 min drive - 1.2 km
El Suspiro Tepoztlan - 3 min drive - 2.5 km
El Tepozteco National Park - 9 min drive - 6.5 km
Getting around
Benito Juarez International Airport (MEX) - 92 min drive
Restaurants
Mercado de Comida - 2 min walk
El Ciruelo - 1 min walk
Café Amor - 2 min walk
El Mirador de Tepoz - 2 min walk
Cacao el Dulce Sabor de la Naturaleza - 4 min walk
About this property
Hotel El Ciruelo
Hotel El Ciruelo is a great choice for a stay in Tepoztlán. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge and a terrace. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
11 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs only, 1 total, up to 20 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free uncovered on-site self-parking
Free on-site valet parking
Free 24-hours off-site parking within 328 ft
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Working away
Business centre
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Romance packages
Facilities
Terrace
Spa services
Banquet hall
Accessibility
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Children's slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Turndown service
Premium bedding
Selected Comfort mattress
What to enjoy
In-room massage
Deck or patio
Garden
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 299 for adults and MXN 350 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per accommodation, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel El Ciruelo Hotel
Hotel El Ciruelo Tepoztlán
Hotel El Ciruelo Hotel Tepoztlán
Frequently asked questions
Does Hotel El Ciruelo offer free cancellation for a full refund?
Yes, Hotel El Ciruelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Ciruelo?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of MXN 350 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel El Ciruelo?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel El Ciruelo?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel El Ciruelo and nearby?
Hotel El Ciruelo has spa services.
Are there restaurants at or near Hotel El Ciruelo?
Yes, there's an on-site restaurant.
Does Hotel El Ciruelo have any outdoor private spaces?
Yes, every room features a deck or patio and a garden.
What's the area around Hotel El Ciruelo like?
Hotel El Ciruelo is a short 4-minute walk from Artisan Market of Tepoztlán and 4 minutes' walk from Ex-Convent of the Nativity.
Hotel El Ciruelo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Nov 2024
Amazing Tepoztlán hotel
Beautiful hotel, close to everything. One of the highlights of our Mexico trip. We stayed in Federica room #3, not hot tub but the room was still amazing with a private patio
Maria
Maria, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Escape para descansar
Lugar ideal para descansar, en pleno centro, por lo que todo está caminando, y con un gran restaurante a un lado, gran comida, camas muy cómodas, y una vista increíble del tepozteco; un lugar sabroso para fin de semana y relajarse.
Rodrigo
Rodrigo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Extraordinario
Extraordinario hotel, superó mis expectativas, todo muy limpio, la vista está muy bella y aunque está ubicado en el centro, no se escucha nada de ruido.
Lo recomiendo bastante!
Isabel
Isabel, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
24 Sept 2024
Jason
Jason, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sept 2024
Debbie
Debbie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
María del Carmen
María del Carmen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Daniel Alfons
Daniel Alfons, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Aug 2024
The room Antonio is nice. Unfortunately the pool is very small looks more like a large tub and the water is not heated. Everything else was very enjoyable.
Richard
Richard, 1-night romance trip
Verified Expedia guest review
8/10 Very good
28 July 2024
Jorge abraham
Jorge abraham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
The hotel is located at the heart of Tepoztlán making it very easy to enjoy the town. Our bedroom was breathtaking, with an unbeatable view, spacious, clean and confortable. 5 star service, will be coming back!
Maricarmen
Maricarmen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2024
Las habitaciones espectaculares
Francisco
Francisco, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Lovely boutique hotel with a great location and an excellent restaurant!
carrie
carrie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Maria
Maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
pedro
pedro, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 June 2024
Good service excellent food convenient clean. Except the shower head wasn’t working and the drain was too Slow .otherwise was good thank you for your service….
Javier
Javier, 2-night romance trip
Verified Expedia guest review
8/10 Very good
10 June 2024
Good place to stay in the town and good food at it
Archivaldo
Archivaldo, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
9 June 2024
Grounds crew working and using electric skill saw directly outside our door for both of our days. Water pressure very low for cold water so only option was a trickle or scalding. Big gaps under doors to outdoor areas, cleanliness not great. Given the price we paid we expected more…. $9078 pesos for two nights.
diane
diane, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 May 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
21 May 2024
Nice little hotel. Not much experience in the hotel industry since it is very new. Tepoztlán is dead during the week which means less staff. Hotel hostess did everything from front desk, to take things to the room and almost park the car. Need to work on that during the week. Weekends a lot mor staff.
Richard
Richard, 1-night romance trip
Verified Expedia guest review
4/10 Fair
28 Apr 2024
Muy caro, no AC, acabados de baja calidad, en la regadera no salía agua fría, el servicio poco atento
Juan Ramon
Juan Ramon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
ELOY
ELOY, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Apr 2024
Joanna Alexia
Joanna Alexia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Apr 2024
Magdalena
Magdalena, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2024
Amazing hotel with beautiful rooms. The view from our room was great and really enjoyed the jacuzzi. Loved the experience