Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
Hotel with outdoor pool, near Fallsview Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Indoor pool, outdoor pool
Blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Connecting rooms available
  • Pool
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $79
includes taxes & fees
$68 per night
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5339 Murray St, Niagara Falls, ON, L2G2J3

What's nearby

  • Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 15 min walk - 1.3 km
  • Horseshoe Falls - 17 min walk - 1.4 km
  • Fallsview Indoor Waterpark - 20 min walk - 1.7 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 28 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive
  • Niagara Falls Station - 5 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Niagara Falls Station - 18 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬5 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

When you stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel, you'll be in a great location, within just a 10-minute walk of Fallsview Casino and Skylon Tower. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Cocos, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the pool and comfortable beds.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • A damage deposit of CAD 100 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: CAD 11.24 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 14.95 per person

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.
Is there an onsite casino at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
No, this hotel doesn't have a casino, but Fallsview Casino (2-min walk) and Casino Niagara (18-min walk) are both nearby.
What is there to do at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel and nearby?
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?
Yes, Cocos offers alfresco dining.
What's the area around Holiday Inn Niagara Falls - By The Falls, an IHG Hotel like?
Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is in Fallsview, a short 2-minute walk from Fallsview Casino and 6 minutes' walk from Skylon Tower. Travelers say the area is walkable and good for families.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

We would come back
Great location. We would book this hotel again.
Rino, 2-night trip
Verified Hotels.com guest review

6/10 Good

Basically ok, but noisy
The place looks pretty good for a NF hotel. The room was big and the furniture was comfortable. Props on the heated bathroom floor. We found the bartender quite friendly and helpful. Location is great for access to the Fallsview theatres. However, several things would make me not want to stay here again. Our room was on the ground floor across from the elevators, and other guests were very loud when passing by. We booked a room with balcony, so being on the ground floor was not great. The fan coil unit was really loud making sleep difficult.
Jill, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jessica, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok
Check in quick, room clean. Beds were awful. As soon as we sat on the bed or so much as breathed on it is was super squeeky. For anyone that doesn't sleep in the same position this is not ideal. Also we paid to have breakfast included to find that it didn't even include a glass of orange juice which we had pay $5.85
Cathryn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the cleanest places I have ever stayed
Beds were comfy and the rooms and the hotel were spotless. The staff were friendly and it was such an easy walk to where ever we needed to go.
Jennifer K, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

we liked your hotel but found that room 112 assigned to us was noisy due to the elevator. however, we were not unhappy with out stay and would stay here again. Your staff Gordona and Tiku were extremely pleasant to deal with. thank you.
Bibi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable. Nice room.
Stayed one night for a concert at the casino. The room was clean and ready to go, with towels, coffee for the keurig machine etc. The bed and pillows were very comfortable. Check in was easy and desk staff was helpful. Free parking was a big plus, and our show at the casino was right across the street. Just a 5 minute walk down the street to the falls, and the Christmas lights display was nice to see as well.
Allan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
I am very fussy when I comes to rooms, but I have no complaints on our stay. Staff very friendly and helpful, room very clean and roomy! Thanks for a great stay!
Carol, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Casino with friend
Very clean, comfortable beds. Amazing pizza at Cocos. Close to everything. Quick friendly check in
Leena, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Maurice, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great location, friendly staff……if the air conditioner had less noise, everything would be 100% perfect.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Pedro
The hotel didn’t offer much. Pool area was below average. No coupons or really any info on where to go.
Pete, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phrixos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great location short walk to falls and attractions. Very comfortable room. Loved the “Dove” toiletries. Great value.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Its was a really good stay. Stayed for 2 nights for our anniversary. Staff really nice. At first the washroom lights doesn't work so we called and got it fixed right away but when calling the hotel phone doesn't go through so best to call with your phone to hotel phone for front desk. Otherwise everything else is amazing.
Vinujan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Lindsay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very conveniently located. Free parking, breakfast for two was $11.00. Clean, quiet, excellent service. Foe sure will stay there again.
Mayra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms are large and decorated nicely. We used the pool, hot tub and sauna which was great at the end of the day. No view but considering we are only there to sleep it was not a big deal. Location is perfect, right across the street from the Avalon theater as was there for a concert and a short walk down the hill and you are at the falls.
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect! Staff excellent, Rooms excellent and updated. Fast check in and check out. Staff gave us recommendations on things to see or where to go. Women cleaning rooms were excellent and caring. Casino right next door and all the FUN was within a few minutes walk of the room. Falls were at the end of the street the hotel is on, so just a few minutes walk to see the falls main attraction. This Holiday Inn was just so much more than we were expecting. Will be staying there again, no interest in looking for another hotel, this is in the heart of it all and perfectly clean. I'd give it ***10 STARS*** for the price, cleanliness, staff and location. FallsView Casino which is right next door to the hotel was good to us as well - FREE TRIP. Honestly, even if the casino gave us free rooms, I'd probably still request to stay at this Holiday Inn because of free parking and ease of access to everything. Only thing we didn't have was a view of the falls from our room, but no big deal, we spend little time in our room, and you can just walk outside the hotel and see everything withing minutes. Plus casino next door has shopping in it and open late and you can walk out back of the casino/mall and see the falls all lit up at night if you don;t want to walk down the hill from the room to see the falls up close, HIGHLY RECOMMEND
Brian, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Hill from Niagara
Convenient location for Niagara Falls but there is a big hill that you will need to walk up to get to the hotel from Niagara Falls.
Heidi, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

A very good stay!
Everything was very clean, the bed and the bath, also the room. The only reason we don't give 5 stars is because the bath sink was partially clogged. Staff was very nice, polite and helpful.
Orlando, 2-night trip
Verified Hotels.com guest review

2/10 Poor

BYOS- bring your own sheets
When we got to our room, the sheets had what looked to be a blood stain or traces of a pepperoni or chili fart in several spots with a pubic hair adjacent. There were coffee stains on the other bed. Clearly not laundered sheets. Word to the hotel- for the amount of money you charge- throw the sheets away and buy new sheets or invest in bleach. The front desk gave us another room after apologizing. The second room had make-up stains on the pillow cases and black streaks in the sheets. Clearly disgusting. Staff warned us to ignore the heckler that works at the parking lot next to the hotel who would try to get us to park over there if the hotel lot was full. Was told he would charge us $10 to park. They told us to park there and not pay him and “just ignore him”. It was not a safe parking lot to begin with. The room was small and nothing to it. The TV was beyond small. The stairwell was filthy and very unsafe. It was not lit up. We took the stairs because the elevator was bouncing and moving as we went up and down. Doesn’t give you the warm and fuzzies you will make it to your floor. The only positive thing was the staff who handled the situation as best as they could. We left- they told us they would not charge us. Hoping the charges that are on my card now will drop off within 3-5 days as they promised. Won’t ever stay there again.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review