Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
Puerto Morelos beachfront property with free water park, spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, pool loungers
Aerial view
Aerial view
Children's activities
Premium bedding, down duvets, free minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Free breakfast
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 12 restaurants and 4 beach bars
  • 3 poolside bars and 10 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools and lazy river
  • Free water park
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Premium TV channels
The price is AU$450
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712

What's nearby

  • Moon Palace Golf Club - 15 min drive - 9.9 km
  • Petempich Bay - 17 min drive - 14.5 km
  • Ventura Park Cancun - 20 min drive - 17.3 km
  • Puerto Morelos Beach - 22 min drive - 19.0 km
  • Puerto Morelos Town Square - 25 min drive - 20.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.2 miles/48.7 km

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 12 restaurants, and the 4 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 3 poolside bars, a lazy river and a free kid's club. Fellow travellers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

At a glance

Hotel size

  • 1005 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:30 AM
  • 12 restaurants
  • 10 bars/lounges
  • 4 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Ping pong

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 6 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Steam room
  • Water slide
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • MP3 docking station
  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Gourmet Marche – On-site buffet restaurant.
Zen – This restaurant specialises in Asian cuisine. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine. Open daily.
Taj – This restaurant specialises in Indian cuisine. Open daily.

Fees & policies

Policies

This property accepts credit cards and cash.

Also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?
Yes, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, there's no on-site parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.
What are the check-in and check-out times at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort and nearby?
Have fun with on-site activities such as volleyball and beach yoga, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort also has 3 swim-up bars, 3 poolside bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there are 12 on-site restaurants, featuring Asian cuisine.
Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort like?
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers say that the property is in a great location.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

genaro, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Beverley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mónika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

kimetha, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Diamond Club not so 'shiny'
My recent stay was meant to be a new experience for me and my partner. I was excited to introduce him to “all-inclusive resort vacations” in hopes of making this an annual tradition. Overall, the property was beautifully appointed, great selection of restaurants (food and service was inconsistent), and lot of other amenities. Relative to the hype and what I paid for, I was disappointed in the Royalton’s ability to meet my expectations for a luxury all-inclusive experience. This is especially pointed as I purchased the Diamond Club (DC) package for exclusivity. The marketing seems intentionally vague and suggests that the DC guests are housed in a specific wing of the resort, as there is a specific pool area just for DC. That was not the case. The DC experience did not feel like it catered to guest who wanted a quieter vacation experience. The butler service which was offered with the DC was not as attentive as I would expect which led to matters being escalated to a manager. While the initial matter (room change) was resolved, the general lack of exclusivity advertised with the DC package continued during our stay. Another feature of the DC package was an offer to meet with the Prime Travel Club on-site. While initially interested, the legal contract was not fair which was disappointing and a massive waste of time. More work needs to be done to ensure attentiveness to guests who have purchased a DC experience and making that truly differentiated.
Dwayne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best family trip
This was the perfect resort for families. They were nice and the whole resort was clean. When we checked in Johnathan who is one of the representatives was exceptional. He took care of all of our needs
Qiana, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Smell bad in morning, bar tenders by pool are slow and non welcoming, house keeping great.
jatinder s, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was nice. Can work on more day time entertainment/show. DJ was not playing popular music, seems like he only really played top 40 Mexican music.
Alexandra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Place was beyond my expectation. Staff was extremely friendly & inviting. Facility was very clean, safe & plenty of dining options.
Bal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good Resort
Bassam Dawood Saleem, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Krystal was better than a Butler handled everything for us anytime we had a question she replied immediately even on her day off she took care of things for us whatever they were. The fact is, she took her work home with her as well. We had an issue after she left, and she took care of it.
DOROTHY MARY, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Hashan, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

We had an amazing stay at the Royalton Splash, our vacation was memorable due to the staff, they treated us with welcoming hospitality and kindness. Our butlers Silvana and Adnan were super friendly and helpful everyday to accommodate our needs and they made sure our vacation smoothly and perfect. Also the best bartender in the whole resort is Angel, he works in the diamond bar lobby he’s very knowledgeable and makes the best drinks ever!
Diasmany, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful time at the resort The hospitality team was amazing and super helpful from the minute we arrived The concierge team was intouch with us throughout our trip checking if we had everything we needed and even helped us make dinner reservations. The kids enjoyed the waterpark and pools. We didnt have a great experience at kids club and the game up zone my kids could only use the trampoline area due to age restrictions for laser tag/bowling. We booked one of the swim out rooms. Beautiful but our room faced the swamp surrounding the resort and there was horrible smell first few nights especially late/early evening. The resort has one of the most beautiful spas I've ever been too. With spa reservations you're allowed to use the hydrotherapy, sauna and steam room for an hour before and after your massage. I loved it but I felt rushed every 5 minutes or so the spa team comes and ushers you to the next experience..i.e. 5min at steam, 5 min at sauna etc. I get they are trying to keep guests on time for the massage appointment and not let folks camp out. I just wanted the freedom to choose longer time in one area. We will hopefully be back sometime in the future
Mehiret, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Natasha, 5-night trip
Verified Expedia guest review

8/10 Very good

Janelle, 5-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel has a lot for kids but the food was terrible! Just awful. Very limited options and they weren’t good at all
Yolanda, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Albert, 6-night trip
Verified Expedia guest review

8/10 Very good

We loved our stay. The hotel is beautiful, but it’s in the middle of nowhere, so other than excursions, there is nothing else. Plenty to do at the resort, however.
Kiana, 5-night family trip
Verified Expedia guest review

8/10 Very good

It was a good experience overall, lot of walking from where we were located to several facilities. Staff was good. Minor issues but nothing major. Some things to know about: laundry service is expensive so plan clothes accordingly, room service is slow and limited, use the buffets and grills (open several times in a day) and restaurants (need reservations and open in evenings only), body wash and shampoos could have been better, have the hotel book transport to airport.
Jayesh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great experience with the people working here, they were very attentive, courteous and made you feel especial
Sandra, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Its my first resort to see expedia clients treated like royalty. Krystel checked in on us daily, jelped ensure we were supported throughout our stay. The hotel is clean, with lots to do! I recommend it!
OlereToni, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I really loved this hotel. From the very beginning was a great experience. As soon as we arrived we had a hostess named krystel that took care of us our whole stay. She booked all of our restaurants for us each night which was great because i didn’t have to worry about doing that. We had a party of 15 and she was very accommodating. She checked on us throughout the day to see if everything was ok and if we needed anything. She even sent champagne to our room as well. She was the best hostess ever. Her accommodations made me want to come back again. The kids loved the hotel because they had so much for them to do. from the many pools to the splash pad and water park. They never wanted to leave the pool. They have activities for the kids to do. They had a balloon water fight in the pool and a foam party. The food at the buffet and restaurants were very good. We enjoyed the food. The whole staff at the hotel was very friendly. I definitely would go back to this hotel. It was so much to do that we didn’t even get to do the indoor trampoline but next time we will. They have bowling as well but my kids weren’t old enough. We also had a beautiful ocean view room. I can’t say enough about this trip it was the best and we all had a great time.
Precious Chanell, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

One of my best days at an all-inclusive, especially with the diamond club perks would definitely go again
DAuunhdre, 3-night family trip
Verified Expedia guest review