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Phoenix by Kan

3.0 star property
Beachfront hotel with restaurant, near Sian Ka'an Biosphere Reserve
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Phoenix by Kan

Design Double Room, 1 King Bed, Garden View | Terrace/patio
Design Double Room, 1 King Bed, Garden View
Body treatments, deep-tissue massages, body wraps, facials, massages
Body treatments, deep-tissue massages, body wraps, facials, massages
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Free breakfast
  • Spa
  • Non-smoking
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Spa services
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Bike hire

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

View all photos for Junior Double Room, 1 King Bed, Sea View

Junior Double Room, 1 King Bed, Sea View

Junior Double Room, 1 King Bed, Sea View

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Air conditioning
Minibar (some free items)
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room, 1 King Bed, Garden View

Design Double Room, 1 King Bed, Garden View

Design Double Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Air conditioning
Minibar (some free items)
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Garden View

Junior Double Room, 1 King Bed, Garden View

Junior Double Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Minibar (some free items)
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SANCTUARY

Pool
Free WiFi
Air conditioning
SANCTUARY
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About the area

Map
Carr. Tulum - Boca Paila Km 11, Sian Kaan, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 4 min drive
  • Tulum National Park - 9 min drive
  • Tulum Mayan Ruins - 19 min drive
  • Playa Paraiso - 36 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min drive
  • ‪Hartwood - ‬4 min drive
  • ‪La Taqueria - ‬2 min drive
  • ‪Arca - ‬4 min drive
  • ‪Wild - ‬16 min walk

About this property

Phoenix by Kan

When you stay at Phoenix by Kan, you'll be in a fantastic location, only a five-minute walk from Tulum Beach and Sian Ka'an Biosphere Reserve. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps or facials. Other highlights include a bar/lounge, a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 5:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining

What to do

  • On a private beach
  • Scooter/moped hire
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bike hire

Facilities

  • Garden
  • Terrace
  • Spa services
  • Walkway to water

Accessibility

  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Garden
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Chef
  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body treatments.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Renovations and closures

This property is closed from 21 April 2024 to 31 December 2024 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for USD 75.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Phoenix Tulum
Phoenix by Kan Hotel
Phoenix by Kan Tulum
Casa Huna Tulum Beach
Phoenix by Kan Hotel Tulum

Frequently asked questions

Is Phoenix by Kan currently open?
This property is closed from 21 April 2024 to 31 December 2024 (dates subject to change).
Are pets allowed at Phoenix by Kan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Phoenix by Kan?
Yes, there's free self parking.
What are the check-in and check-out times at Phoenix by Kan?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:30 AM.
What is there to do at Phoenix by Kan and nearby?
Phoenix by Kan has a private beach and spa services, as well as a garden.
Are there restaurants at or near Phoenix by Kan?
Yes, there's an on-site restaurant.
Does Phoenix by Kan have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a garden.
What's the area around Phoenix by Kan like?
Phoenix by Kan is in Zona Hotelera, a short 1-minute walk from Tulum Beach.

Phoenix by Kan Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Very good

Gabriel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Easy going - happy vibes
Great for easy going travellers. Many things to like and some not so much. Cozy atmosphere and friendly staff. Water cut-off a couple of times, ran out of food and wine in the restaurants. Easy to fix the issues. I like it.
Gunnar L, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you Casa Phoenix for this amazing experience. This hotel is located on the best beach inside the natural reserve. The service and the food was amazing. Can’t wait to be back next summer!
Verified Expedia guest review

10/10 Exceptional

The place is magical. It is located in the raw un-touched part of Tulum. INSIDE the Sian Kaan natural reserve. Small restaurant with a bar and a beautiful beach with sun-beds. At night its just a bliss hearing the waves and watching the stars. I really recommend this property as to something different and special in Tulum.
Verified Expedia guest review

10/10 Exceptional

Vakkert rett på stranden i Tulum
Nydelig lite hotell på stranden lengst sør på Tulum beach, i naturreservatet. Trenger ikke sko, går i sanden. 7 små hytter, 14 sengeplasser. Veldig koselig. Stille og rolig.
Hanne, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Brice, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Buena ubicación
Muy bonito
HARUBI A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Très bon séjour
L’Hôtel est idéalement situé dans la réserve de Sian Kaan, avec son accès privé à la plage paradisiaque, les réveils sont magiques. Les chambres sont bien aménagées tout en respectant l’écosystème. Enfin, on a adoré la disponibilité et la sympathie de Lucas toujours présent à la moindre demande / question
DAMIEN, 2-night trip
Verified Hotels.com guest review