Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
What's nearby
Gran Coyote Golf - 8 min drive
El Camaleón Mayakoba Golf Course - 10 min drive
Mamitas Beach - 13 min drive
Quinta Avenida - 13 min drive
Playa del Carmen Maritime Terminal - 15 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.1 km
Restaurants
The Fives Plaza - 19 min walk
La Laguna - 10 min walk
Marley Coffee - 20 min walk
Arezzo - 15 min walk
Breeze Pool Bar - 19 min walk
About this property
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and yoga, plus you'll be within a 15-minute drive of Quinta Avenida. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and manicures and pedicures. Market Cafe, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 2 swim-up bars, a nightclub and a beach bar. Fellow travellers love the pool and helpful staff.
All-inclusive
All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Dancing
Language
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Languages
English, French, Spanish
At a glance
Hotel size
485 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
On-site garage
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
10 restaurants
7 bars/lounges
2 swim-up bars
Beach bar
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Private picnics
24-hour room service
Snack bar/deli
Water dispenser
What to do
On the beach
Tennis
Beach yoga
Beach volleyball
Evening entertainment
Winery release events
Pool table
Golf lessons nearby
Windsurfing nearby
Working away
Business centre
5 meeting rooms
Computer station
Conference centre (11950 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free bike hire
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Bike storage
Golf cart on-site
Pool loungers
Pool umbrellas
Water sports equipment
Romance packages
Facilities
1 building/tower
Built in 2021
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
Golf driving range on-site
7 outdoor pools
Shopping centre on-site
Bike parking
Full-service spa
Nightclub
2 outdoor tennis courts
Massage/treatment rooms
Steam room
Wine-tasting room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
Tablet computer
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Dining
Market Cafe – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Allora – This poolside theme restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bisou – Overlooking the pool and garden, this theme restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Suki – This poolside theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Seasoul – This beachfront theme restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 65 per night
Pets are allowed for an extra charge of USD 65 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive
Frequently asked questions
Does Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Moxché Playa del Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there are 7 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of USD 65 per pet, per night, and there's also a deposit of USD 65 per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, beach yoga and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Secrets Moxché Playa del Carmen - Adults Only - All Inclusive also has 2 swim-up bars, a nightclub and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Secrets Moxché Playa del Carmen - Adults Only - All Inclusive?
Yes, there are 10 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
What's the area around Secrets Moxché Playa del Carmen - Adults Only - All Inclusive like?
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is in Grand Coral, a short 10-minute walk from Chun-Zumbul (diving site).
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
8/10 Very good
29 Dec 2024
Joseph
Joseph, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
overall average
ZIHUI
ZIHUI, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
This place is a dream. Thanks for making my birthday one to remember. I love that you guys say welcome home. This place is stunning and so luxurious. Decor is impeccable. Staff was so kind. I come to Mexico 3xs a year but none of the resorts were anything remotely close to the luxuriousness of Moxche. It’s pricey but worth it. Only thing I didn’t like was the beach, it’s ugly. Wish the developers had chosen a different location. I’m a beach person and never sacrifice beach but the resort is so stunning that I was ok with not loving the beach. Thanks Moxche
Andraea
Andraea, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Oct 2024
Overall, we thoroughly enjoyed our time here at this resort. Our room, all of the pools, and most dining options were amazing. The one downfall of this resort were the steak options. We ordered one at the Ember restaurant and it was thoroughly overcooked. Then, we set up a romantic dinner on the beach. My husband’s first steak was again overcooked and the second one they brought out was completely raw. It definitely ruined the experience but they were great about trying to resolve the issue and offered us a discount. Overall, we would definitely be back and stay again. If you’re considering it, I would definitely say to do the preferred club. The rooftop is amazing.
Christina
Christina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
Positives: Food was great, variety of choices & restaurants. Our concierge Orlando was THE best, very resourceful, helpful, and sweet throughout our stay. Every staff member was friendly and welcoming. Facilities are new and stylish, entertainment team was so funny & everyday there were different fun activities to participate in. Pools are clean & lovely. We loved our stay & enjoyed everything! Views are very beautiful as well.
Negative: our flight was cancelled due to Hurricane Milton and we were not able to get there on the first day of our reservation. We contacted Expedia and they talked to the resort management to get a refund for us for the first day as it’s not our fault that we were not able to make it. Unfortunately they took 2 days to respond & rejected our request. We lost one day of stay & had no refund or any remedy to make up for it
Xiaoyi
Xiaoyi, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
REIJI
REIJI, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
Barbara
Barbara, 5-night trip
Verified Expedia guest review
6/10 Good
15 Oct 2024
Rosy
Rosy, 3-night trip
Verified Expedia guest review
8/10 Very good
13 Oct 2024
Monica
Monica, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2024
Great place
George
George, 7-night trip
Verified Expedia guest review
8/10 Very good
8 Oct 2024
We love this resort, this was the second time but property need some attention on maintenance and restaurants was very busy.
Manuel
Manuel, 4-night family trip
Verified Expedia guest review
8/10 Very good
7 Oct 2024
So I was very excited to go to this hotel and the pictures looks amazing. It just didn’t exceed my expectations. SERVICE was really good. The restaurants were average and the pools are beautiful.
Didi Valentina
Didi Valentina, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Gorgeous oasis! We felt very taken care of the whole time. No critiques, we had a fantastic time on our honeymoon.
Natalie
Natalie, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2024
Naomi
Naomi, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2024
Best resort I ever stayed at! Food was a 10/10 and the staff treated my girlfriend and I like royalty!
Bradley
Bradley, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2024
M
Miguel Ángel
Miguel Ángel, 5-night trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
The rooms themselves were absolutely beautiful and the property was unlike anything I’ve seen before. There were so many pools and restaurants to visit included in the stay and lots of excursions and add ons available. The entire hotel staff went above and beyond and made us feel so welcomed.
Lyndsey
Lyndsey, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Oct 2024
This resort was wonderful! The staff and servers were incredible and we never went without. My wife and I have a favorite resort in Playa that we love but we wanted to try something new. Secrets Moxche was everything we had hoped for and more.
James Sherwood
James Sherwood, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Oct 2024
Binh
Binh, 6-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
Very nice and beautiful resort, outside area is amazing . Small beach and walkable area. For the 2 years old resort a lot of things are broken . Staff is friendly and nice , good food and entertainment.
evelina
evelina, 7-night romance trip
Verified Expedia guest review
8/10 Very good
27 Sept 2024
Everything is all good except when they try to hold your neck on selling the package, do not fall for it especially when you are in the preferred room