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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Experience an unforgettable getaway with luxury amenities like waterslides and cabanas. Enjoy delicious meals at La Pergola while taking in breathtaking views of paradise.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free pool cabanas, pool loungers
Private beach, white sand
View from room
Amber Room
Sapphire, 2 Bedrooms | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Children's pool
  • Hot tub
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The price is AU$650
includes taxes & fees
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

8.8 out of 10
Excellent
(101 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

8.6 out of 10
Excellent
(131 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hot Tub, Ocean View

View from room

Room, 2 Queen Beds, Hot Tub, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

8.0 out of 10
Very good
(46 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Ojo de Agua Beach - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Tulum Intl. Airport (TQO) - 127 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.9 miles/45 km

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive is a great choice for your beach stay in Puerto Morelos. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. La Pergola serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar and a fitness centre. Fellow travellers love the pool and helpful staff.

All-inclusive

All-inclusive room rates at Sensira Resort & Spa Riviera Maya – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 359 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • On a private beach
  • Tennis
  • Shopping
  • Pool table

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6771 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Water slide
  • Banquet hall
  • Reception hall
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

La Pergola – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Galerie Des Sens – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Rodeo Grill – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Tentazione – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.28 per accommodation, per night

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free cancellation for a full refund?
Yes, Sensira Resort & Spa Riviera Maya – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Sensira Resort & Spa Riviera Maya – All Inclusive and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Sensira Resort & Spa Riviera Maya – All Inclusive also has a private beach, a water slide and a fitness centre, as well as spa services and an arcade.
Are there restaurants at or near Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, La Pergola offers international cuisine.
Does Sensira Resort & Spa Riviera Maya – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sensira Resort & Spa Riviera Maya – All Inclusive like?
Sensira Resort & Spa Riviera Maya – All Inclusive is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceptional family resort
We had an amazing experience at Sensira. The staff were outstanding. The rooms were very spacious, clean and modern. The kid amenities were exceptional from young to preteen. The spa experience was really special. Food was fantastic. Excellent value for experience. We would highly recommend this resort to families.
dianne, 7-night family trip
Verified Hotels.com guest review

6/10 Good

5-night family trip
Verified Hotels.com guest review

2/10 Poor

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent quality and service. The beds were as comfortable as any I have ever slept on. The clock in the shower drain was immediately addressed.
Zhilei, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Dj, 7-night trip
Verified Hotels.com guest review

6/10 Good

Just ok nothing special
The hotel is very very short staffed . The buffet is not open every night for dinner The food is just ok . The restaurant by pool takes at least 1-2 hours to get your food . Getting your room clean and getting clean towels was a job every day we had to ask and wait hours for them , coffe shop was down underneath the hotel in a real bad place and was just ok if you like a dungeon. The beach was awful dirty dirt dirty even the water. No staff to keep it clean . The pools were nice but very very very cold . There are 4 restaurants but if you have kids you cannot go to the 4 th one adult only . We where a family if 6 adults an 3 kids an we would define pick a different place . We got tired of oh I will let them know or oh I will call someone . Not going there again . It’s only a 4 year old hotel but it feels very outdated. Not very clean cause the have no staff.
Cyndi, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Do not trust Expedia or hotels.com pictures
We got a very bad experience and change hotel 3 days before the end of our vacation. Halft of the elevators does not work. Tennis curt was destroy. Basket court was close in very bad shape. Mini golf was in bad condition. Management took all our complains and try to acomodate us but the infraestructure is damage. All pictures in hotel.com are fake. Service was good the staff always try to be helpfull but they do not have the tools to be a good resort
Adrian, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
They always try thier best for performing. Friendly and lovely staffs.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peelbong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashok, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Edwin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing all the way around
Nekia, 7-night trip
Verified Expedia guest review

4/10 Fair

We went there for 10 night total group of 16 people 8 kids and 8 adults and thats the most boriest hotel ever, there is no kids activities, food are same for breakfest and lunch no buffet on dinner which is did not mention on their we site if you like quite place then this hotel is for you staff and personel no comments they are the best
Tatyana, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Great for family vacation
Shaylynn, 4-night trip
Verified Expedia guest review

2/10 Poor

Lexus, 4-night trip
Verified Hotels.com guest review

6/10 Good

Justin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great great great hotel!!! Great for traveling with little kids, loved the little water park, many activity options for kids. Everyone was very nice!!! Offered room cleaning every day. Highly recommend.
Rahel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our time at Sensor, staff were excellent, food was excellent with a good variety. Hotel was immaculate, our room as immaculate and the bed was so comfortable, in fact best bed we have ever slept in ever during any vacation.
Denise, 7-night romance trip
Verified Expedia guest review

6/10 Good

This is a pretty nice resort, however a few complaints: The children’s club simply wasn’t what it was the last time we visited. Also, the food is no bueno
John, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Oliver Ochor in the Pool Service made the best latte He’s super nice sweet amd friendly The staff are amazing super friendly and accommodating but the resort needs to offer more activities at night and during the day, also more dining options Other than that everything is good!
Ngoc Anh Thi, 6-night family trip
Verified Expedia guest review

6/10 Good

Resort infrastructure is beautiful and it has a lot of potential to be rated higher but needs lots of maintenance. No A.C in hallways or common areas like the lobby, game rooms, etc. Or if there is A.C it didn’t not work properly the 4 days we stayed. Lots of areas of the kids which in theory is great but need lots of cleaning and maintenance. Waterpark for kids is great and was the favorite spot for our kids. Staff ja very friendly and attentive. Food was very good in quality and presentation. We went on a low season week so there was not much going on. Room service was quick and always on point.
Diana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Gf
EDGAR, 5-night family trip
Verified Expedia guest review

2/10 Poor

Timothy, 7-night trip
Verified Expedia guest review