KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
What's nearby
Petempich Bay - 1 min walk - 0.0 km
Arrecife de Puerto Morelos National Park - 1 min walk - 0.2 km
Puerto Morelos Beach - 14 min drive - 10.8 km
Puerto Morelos Town Square - 16 min drive - 12.6 km
Ojo de Agua Beach - 16 min drive - 13.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.9 miles/45 km
Restaurants
Sensai - 16 min drive
Casa del Mar - 16 min drive
Preferred Club Bar - 7 min drive
Coco Café - 19 min drive
Desires Music And Sports Bar - 19 min drive
About this property
Sensira Resort & Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive is a great choice for your beach stay in Puerto Morelos. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. La Pergola serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar and a fitness centre. Fellow travellers love the pool and helpful staff.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
359 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Free children's club
Free water park access
Children's pool
Playground
Free supervised childcare/activities
Trampoline
Local/corner shop
Children's menu
Children's games
Toys
What to do
On a private beach
Tennis
Shopping
Pool table
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference centre (6771 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Romance packages
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Fitness centre
3 outdoor pools
Free water park
Arcade/games room
Full-service spa
Hot tub
Outdoor tennis court
Massage/treatment rooms
Water slide
Banquet hall
Reception hall
Walkway to water
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
43-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
Inspiration Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
La Pergola – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Galerie Des Sens – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana – This theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Rodeo Grill – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Tentazione – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.91 per accommodation, per night
Renovations and closures
The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
Tennis courts
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos
Frequently asked questions
Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free cancellation for a full refund?
Yes, Sensira Resort & Spa Riviera Maya – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Sensira Resort & Spa Riviera Maya – All Inclusive and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Sensira Resort & Spa Riviera Maya – All Inclusive also has a private beach, a water slide and a fitness centre, as well as spa services and an arcade.
Are there restaurants at or near Sensira Resort & Spa Riviera Maya – All Inclusive?
Yes, La Pergola offers international cuisine.
Does Sensira Resort & Spa Riviera Maya – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sensira Resort & Spa Riviera Maya – All Inclusive like?
Sensira Resort & Spa Riviera Maya – All Inclusive is located a short 1-minute walk from Petempich Bay.
Sensira Resort & Spa Riviera Maya – All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Nov 2024
Amazing
They always try thier best for performing. Friendly and lovely staffs.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Gordon
Gordon, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Peelbong
Peelbong, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Edwin
Edwin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Edwin
Edwin, 4-night trip
Verified Hotels.com guest review
2/10 Poor
10 Oct 2024
Lexus
Lexus, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Overall, had an excellent trip probably by far. Best vacation I’ve ever had. Staff was friendly. Food was excellent besides Mexican you don’t really get true Mexican food. Drinks were good a lot of stuff to do wish I stayed longer. room was absolutely beautiful our butler Rodrigo made this trip 10 times better super nice humble guy definitely deserves a raise always there whenever we need something or willing to help out
Karan Singh
Karan Singh, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Beautiful people great service will definitely go again
Regina Marie
Regina Marie, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Omair Arif
Omair Arif, 6-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Quiet, ambiance is really great, staff are friendly, perfect for family.Me and my enjoy so much...
Jimmy
Jimmy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Like hotel service don’t like beach
Liliya
Liliya, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Mark Vincent
Mark Vincent, 8-night trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Great Stay Again!
Enjoyed stay once again! Sensira is so secluded, relaxful, & great for families. It is now the down season, yet the staff is extremely helpful & kind. The scents of the lobby & other areas of the resort put you at peace. The view is beautiful & the many pools make the complex easy to navigate. It is safe & easy to keep track of your children. There are so many cool hidden spaces along with bars that need to be used more. Only disappointment was not having the dinner buffet open. The restaurants are good, but the choices in the past of the dinner buffet was amazing. Staff were extremely helpful & kind helping my family celebrate our wedding anniversary.
Matthew
Matthew, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Love the resort, the only thing was that there was a lot of seaweed and we couldn’t use the beach. Love the staff
maria rebeca
maria rebeca, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Our family really enjoyed this resort! It was clean, the staff was very friendly, the food was good, the resort was very quaint and not overly busy. Would definitely go back again.
Jeffrey
Jeffrey, 7-night family trip
Verified Expedia guest review
8/10 Very good
13 Aug 2024
Jessica Absher David
Jessica Absher David, 6-night trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
I had a a surgical procedure during my stay. The butler and conceriege staff went above and beyond to bring several of the nightly dinner experiences to me since I was unable to get out. In addition the staff went above and beyond just going the extra mile in order for me to enjoy my stay.
Nekia Marie
Nekia Marie, 5-night trip
Verified Expedia guest review
8/10 Very good
13 Aug 2024
The areas for the children were great
Derrick
Derrick, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Kids really enjoyed it.
Piero
Piero, 6-night family trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
The beach was unfortunately full of seaweed. However the property was filled with amazing amenities, amazing staff and clean! Highly recommend if you are travelling with children!
JOHN DAVID
JOHN DAVID, 9-night family trip
Verified Expedia guest review
8/10 Very good
12 Aug 2024
Buffet food very limited.and dinner have limited options.after nine you don’t have options for snack
Liza jose
Liza jose, 4-night family trip
Verified Expedia guest review
8/10 Very good
11 Aug 2024
The Mexican restaurant was extremely delicious! 10/10 very kid friendly!
Christian Preciado
Christian Preciado, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Great vacation, staff, cleanness, food…
Minelica
Minelica, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Very good property.
Florida
Florida, 11-night trip
Verified Expedia guest review
6/10 Good
10 Aug 2024
The stuff service is was amazing, Very welcoming and helpful. Specially Vector The bartender ,He made our stay an forgetful.