Located in the entertainment district, Hotel St Moritz, Queenstown - MGallery is a great choice for a stay in Queenstown. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and walkability.
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (NZD 40 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Private picnics
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Children's menu
What to do
Beach nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Safari nearby
Kayaking nearby
Skiing lessons nearby
Skydiving nearby
Working away
24-hour business centre
Computer station
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Bike storage
Ski storage
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Garden
Library
Fireplace in reception
Fitness centre
Bike parking
2 hot tubs
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Heating
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
Phone
Food and drink
Champagne service
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Lombardi Bar – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: NZD 100.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 40 for adults and NZD 20 for children
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for NZD 80.0 per day
Parking
Covered self-parking costs NZD 40 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the hot tub without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown
Frequently asked questions
Does Hotel St Moritz, Queenstown - MGallery offer free cancellation for a full refund?
Yes, Hotel St Moritz, Queenstown - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel St Moritz, Queenstown - MGallery?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel St Moritz, Queenstown - MGallery?
Yes. Self-parking costs NZD 40 per night. Electric car charging is available.
What are the check-in and check-out times at Hotel St Moritz, Queenstown - MGallery?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hotel St Moritz, Queenstown - MGallery?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (4-min walk) and Skycity Queenstown Casino (7-min walk) are both nearby.
What is there to do at Hotel St Moritz, Queenstown - MGallery and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes safari tours, ecotours and segway hire. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Hotel St Moritz, Queenstown - MGallery?
Yes, there's an on-site restaurant, Lombardi Restaurant.
What's the area around Hotel St Moritz, Queenstown - MGallery like?
Hotel St Moritz, Queenstown - MGallery is in Queenstown City Centre, a short 4-minute walk from Lake Wakatipu and 4 minutes' walk from Steamer Wharf. Travellers say that the area is walkable and ideal for skiing.
Hotel St Moritz, Queenstown - MGallery Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Jan 2025
Hotel St. Moritz
The entire process from checking in, staying four nights and checking out was a pleasure. We would recommend this hotel to anyone. A delightful stay in an amazing town.
Ernest
Ernest, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
Darby
Darby, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Gaston
Gaston, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Sunil
Sunil, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Sunil
Sunil, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Great hotel
Excellent hotel in the perfect location will definitely return
gareth
gareth, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
10/10
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Great service and convenient location but still quiet. Short walk into town. Property is aging but has a very chalet feel.
Kea
Kea, 5-night romance trip
Verified Expedia guest review
8/10 Very good
21 Oct 2024
Our room was directly above the HVAC plant so was a little noisey during the night.
Anthony
Anthony, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Oct 2024
It was our second time staying here and we absolutely love it
Special shout out to maddie at the front desk who went above and beyond for us during our stay
Katrina
Katrina, 4-night family trip
Verified Expedia guest review
4/10 Fair
17 Oct 2024
The room itself was good however we paid extra for a lake view room for it to be partially obstructed by scaffolding. We were also woken up by construction noise/workers each day. We weren’t advised of the obstructed view or construction prior to our arrival or at check in, had we have known we would have booked elsewhere or chosen a different room type.
Steph
Steph, 4-night romance trip
Verified Expedia guest review
8/10 Very good
8 Oct 2024
Excellent staff, spacious rooms. Had renovations when we stayed so view was obstructed but we were told prior to arriving.
Fiona
Fiona, 3-night trip
Verified Expedia guest review
8/10 Very good
21 Sept 2024
Myung joon
Myung joon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
Great hotel and location. Staff super friendly and helpful.
Mish
Mish, 3-night trip
Verified Expedia guest review
6/10 Good
29 Aug 2024
Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.
Susan
Susan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Staff was great and friendly , hotel facility’s were great and a overall great experience
James
James, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Caroline
Caroline, 6-night trip
Verified Wotif guest review
10/10 Exceptional
31 July 2024
Tanya
Tanya, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
.
Mark
Mark, 4-night trip
Verified Wotif guest review
10/10 Exceptional
21 July 2024
Beautiful place to stay. Would have loved not to have do the stairs to our room as we had a pram and a toddler but everything else was amazing. Definitely a five star hotel
Rochelle Lea
Rochelle Lea, 5-night family trip
Verified Expedia guest review
6/10 Good
7 July 2024
We expected a lake view room & got an alpine view room which didn’t look at any alps , just at a concrete driveway.
Aidan
Aidan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Friendly professional staff.
Greeted with sunny smiles and a helpfull attitude.
Angela
Angela, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
Danny
Danny, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2024
Fantastic staff and great food.
Katherine
Katherine, 2-night romance trip
Verified Expedia guest review
8/10 Very good
11 June 2024
Hotel located near central town with fine facilities: nice restaurant with a beautiful view of the bay. We were not happy with our room location, room 602, view to street so no way to open windows. For the price-value, there are other options.