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XO Hotel Bacalar - Frente Laguna

2.5 star property
Lakefront hotel with outdoor pool, near Lake Bacalar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for XO Hotel Bacalar - Frente Laguna

Outdoor pool
Kayaking
Kayaking
Family Room, Multiple Beds, Terrace, Lagoon View
Massage

Reviews

6.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Free breakfast
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Free use of bicycles
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
  • Picnic area
  • Tour/ticket assistance
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, Multiple Beds, Terrace, Lagoon View

Family Room, Multiple Beds, Terrace, Lagoon View

Family Room, Multiple Beds, Terrace, Lagoon View

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Laptop workspace
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Terrace Room Lagoon view

Terrace Room Lagoon view

Terrace Room Lagoon view

Highlights

Deck/patio
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Laptop workspace
Wardrobe
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room

Terrace Room

Highlights

Deck/patio
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Laptop workspace
Wardrobe
Daily housekeeping
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación Confort

Habitación Confort

Habitación Confort

Highlights

Deck/patio
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Laptop workspace
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Casa Aakal Lagoon Front

Pool
Free breakfast
Free parking
Free WiFi
8.6 out of 10, Excellent, (161)
The price is AU$165
includes taxes & fees
4 Jan - 5 Jan 2025
Casa Aakal Lagoon Front
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About the area

Map
Tinto MZ 243 Lote 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 3 min walk - 0.3 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.2 km
  • Fort of San Felipe - 4 min drive - 3.0 km
  • Cenote Cocalitos - 8 min drive - 7.9 km
  • Cenote Azul - 8 min drive - 8.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 53 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Playita - ‬4 min drive
  • ‪Marisqueria el Taco Loco - ‬9 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬3 min drive
  • ‪Madre Masa - ‬3 min drive

About this property

XO Hotel Bacalar - Frente Laguna

XO Hotel Bacalar - Frente Laguna offers a fantastic location, putting you a short five-minute walk from Lake Bacalar. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other highlights include free bike rentals, a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free 24-hours off-site parking within 7 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant

What to do

  • Kayaking
  • Boat tours
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free bike hire

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Outdoor furniture

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Individually decorated

Freshen up

  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • Access via exterior corridors
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.94 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 16.67 per pet, per stay

Policies

This property does not have lifts.
This property only accepts cash.
Cashless transactions are available.

Frequently asked questions

Does XO Hotel Bacalar - Frente Laguna offer free cancellation for a full refund?
Yes, XO Hotel Bacalar - Frente Laguna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at XO Hotel Bacalar - Frente Laguna?
Yes, there's an outdoor pool.
Are pets allowed at XO Hotel Bacalar - Frente Laguna?
Yes, dogs are welcome. There's a charge of USD 16.67 per pet, per stay.
Is parking offered on site at XO Hotel Bacalar - Frente Laguna?
Yes, there's free self parking.
Is an airport shuttle service offered by XO Hotel Bacalar - Frente Laguna?
Yes, an airport shuttle is available.
What are the check-in and check-out times at XO Hotel Bacalar - Frente Laguna?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at XO Hotel Bacalar - Frente Laguna and nearby?
Have fun with on-site activities such as kayaking, cycling and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near XO Hotel Bacalar - Frente Laguna?
Yes, there's an on-site restaurant.
Does XO Hotel Bacalar - Frente Laguna have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around XO Hotel Bacalar - Frente Laguna like?
XO Hotel Bacalar - Frente Laguna is located on the waterfront, a short 3-minute walk from Lake Bacalar.

XO Hotel Bacalar - Frente Laguna Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

I was close to the lake but the conditions of the hotel is not what it looks on the photos, so if you booking a room might as well do it for a night.
Anayad, 2-night family trip
Verified Expedia guest review

2/10 Poor

Worst “hotel” I’ve stayed in my life. Only reason I let my family sleep here was because it was too late to get a room anywhere else when we arrived to Bacalar and I already had a reservation here thanks to their false advertisement. Rooms are filthy, there was no receptionist when we arrived, security guard helped us get a room that was already paid. The pool was green and full of algae.
Andres, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel Was a great stay, the room super spacious and right at the Laguna, the staff hook us up With a great day at the lagoon in a pontoon, the guide was great and the price excellent!, I love the stay
adriana, 2-night family trip
Verified Expedia guest review

8/10 Very good

El trato excelente, las instalaciones podrían mejorarlas, pero para el precio no están mal, sobretodo está limpio y está súper bien que esté a la orilla de la laguna, la comida del restaurante está deliciosa! Lo recomiendo
Maria Jose, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice older hotel. Staff was very friendly
Dawn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Xo hotel was wonderful, we stayed 4 nights and everyday our room was clean , breakfast was provided. Tours were offered as well, staff was helpful and friendly. The best part was the lagoon was just steps away. Recommend highly, will be visiting Xo hotel again.
Marissa, 4-night family trip
Verified Expedia guest review

6/10 Good

The place was nice over all and the small section they have in front of the lake is nice and very convenient. They do have a restaurant on the property but we did not try it since we went into town to eat.
Julio, 2-night family trip
Verified Expedia guest review

8/10 Very good

We had a great time! If you’re looking for a 5 start resort - this isn’t it. But if you’re looking for a quiet place to stay with your kids that offers an all inclusive option, this is it. The food and service was great. It’s a little far from town, but you can walk there. The pool and waterfront was very nice. The only downside is that the rooms need to be deep cleaned and renovated. There is a bit of mildew on the walls and the bathrooms smell a bit. Overall - a good stay! I would recommend the pontoon boat tour of the lake. We had a lot of fun!
Verified Expedia guest review

10/10 Exceptional

Excellent food and employees where very nice.
magdalena, 1-night family trip
Verified Expedia guest review

2/10 Poor

Luz Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

oliver, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel has a beautiful view of the Bacalar Lake, which was amazing. Also, you can swim into the lake, when the tide is slow. The worst part, the hotel doesn't have Wi-Fi service, food service in the restaurant all day and sometimes, doesn't have hot water for take a shower.
Sonia Peña, 5-night family trip
Verified Expedia guest review

6/10 Good

GERARDO B, 3-night trip
Verified Expedia guest review

4/10 Fair

Israel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel denied our reservation made through expedia. My family and I had to find another hotel. Later we met 2 people that told us that this hotel has done the same to others.
Francisco, 1-night family trip
Verified Expedia guest review

6/10 Good

A lot of construction. The wifi doesn't work and the cable didn't either. The staff was really really nice. The hotel doesn't look like the pictures.
3-night family trip
Verified Expedia guest review

6/10 Good

Great location...but needs more upgrades on theirs rooms..
2-night family trip
Verified Expedia guest review

2/10 Poor

This property was terrible. Its was like friday the 13th situation. We cancelled our stay with expedia and explained we were afraid to discuss with hotel staff and left the property. It was too dangerous for the kids and there was a lot of construction going on. With Covid restrictions and all this location was a dump and there was no cleanliness. Im now having to fight for a refund and they are refusing to return it. Expedia should not have them on their list of places to stay. The pictures are deceiving.
3-night family trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place
I loved staying at XO Bacalar. Very eco friendly and right next to the lake. It is a place for people looking to experience nature and the simple life. If you are looking for a glamorous place this is not your place, but if you are looking for great places that care about you an the environment, stay there. Customer service is amazing.
Eliseo, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gran experiencia
Excelente servicio y atención al cliente.
Veronica, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Lucy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilloso lugar a un excelente precio
Amairani fue una excelente anfitriona, la comida deliciosa y la vista espectacular. (Almendra un amor.)
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Kathryn, 3-night trip
Verified Hotels.com guest review