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W San Francisco

4.5 star property
Unleash your creativity near Yerba Buena Gardens and Moscone Convention Center. Savor delicious meals at one of two restaurants or relax by the lobby fireplace.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for W San Francisco

Property amenity
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Flat-screen TV, pay films, MP3 dock
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Free WiFi
  • Internet access
  • Non-smoking
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • 9 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is AU$412
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Terrace

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Terrace

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, City View

Flat-screen TV, pay films, MP3 dock

Fantastic Suite, Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Terrace)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 2 Double Beds, Non Smoking (Terrace)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living room

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay films, MP3 dock

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, City View, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner (View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Corner (View)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Terrace (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Terrace (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental San Francisco, an IHG Hotel

Pool
Pet-friendly
Parking available
Internet access
9.0 out of 10, Wonderful, 1,013 reviews
The price is AU$363
includes taxes & fees
8 Feb - 9 Feb
InterContinental San Francisco, an IHG Hotel
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About the area

Map
181 3rd St, San Francisco, CA, 94103

What's nearby

  • San Francisco Museum of Modern Art - 1 min walk
  • Moscone Convention Center - 2 min walk
  • Union Square - 10 min walk
  • Oracle Park - 15 min walk
  • Pier 39 - 4 min drive

Getting around

  • San Francisco International Airport (SFO) - 23 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 30 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 10 min drive
  • San Francisco Station - 16 min walk
  • Market St & Kearny St Stop - 5 min walk
  • Market St & 3rd St Stop - 6 min walk
  • Yerba Buena-Moscone Station - 6 min walk

Restaurants

  • ‪The Grove - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk
  • ‪St Regis Hotel Lobby Bar - ‬2 min walk
  • ‪The Bird - ‬3 min walk

About this property

W San Francisco

You'll be in a fantastic location at W San Francisco, only a five-minute walk from Moscone Convention Center and San Francisco Museum of Modern Art. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at TRACE, which serves lunch and is one of 2 restaurants. Other highlights at this luxurious hotel include a bar/lounge and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Market St & Kearny St Stop is 5 minutes and Market St & 3rd St Stop is 6 minutes.

Languages

Bulgarian, English, Korean, Romanian, Spanish

At a glance

DONE

Hotel size

    • 411 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (USD 80 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Discount at nearby fitness centre
  • Golfing nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • 24-hour fitness centre
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 132
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Visual doorbell notification
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 81
  • Grab bar in shower
  • Shower grab bar height (centimetres): 89
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

TRACE – This restaurant only serves lunch.
Living Room Bar – On-site bar. Happy hour is offered. Open daily.
TRACE – This restaurant only serves breakfast. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 47 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 14.00 to 24.00 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per stay
  • Pets are allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-off cleaning fee of USD 100.00

Parking

  • Valet parking costs USD 80 per night with in/out privileges

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

San Francisco W Hotel
W Hotel San Francisco
W San Francisco
w Hotels San Francisco
w San Francisco Hotel San Francisco
W San Francisco Hotel
Hotel W San Francisco
W San Francisco Hotel
W San Francisco San Francisco
W San Francisco Hotel San Francisco

Frequently asked questions

Does W San Francisco offer free cancellation for a full refund?
Yes, W San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at W San Francisco?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 20.00 per accommodation, per night, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at W San Francisco?
Yes. Valet parking costs USD 80 per night. Electric car charging is available.
What are the check-in and check-out times at W San Francisco?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at W San Francisco?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
What is there to do at W San Francisco and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near W San Francisco?
Yes, there are 2 on-site restaurants.
What's the area around W San Francisco like?
W San Francisco is in Downtown San Francisco, a short 5-minute walk from Market St & Kearny St Stop and 2 minutes' walk from Moscone Convention Center.

W San Francisco Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice lobby
Andrea, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay.
Overall very nice. Great location for our needs. Very attentive and pleasant staff. Glad the "resort fee" was included in the quoted price this time. It's annoyingly restricted, but at least now they are being mostly honest about it. Wish they'd use fitted sheets. Normally I don't require daily room cleaning, but the sheets came loose every night and I was glad for them to come remake the bed each day. Place was very clean, but some of the upolstery was showing a bit of wear.
Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Callie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The service and food was amazing Had a suite on the 31st floor view was beautiful had a great holiday at the W San Francisco and will book again next year
Victor, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Highly recommend, great service and very comfortable room
Nicholas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Clean and modern.
Carmen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room service was inedible and front desk was inattentive and lazy. The seating and TV in the room needed to be replaced/repaired.
Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Michail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rajan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

good ambience in the lobby
BERNARDO, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Proximity is great it was a 7 to 8 out of 10. Everything appeared nice and luxurious but it was obviously a relatively-newly renovated property with glamorous photography. Day staff at the desk were snoby anti-workers that seemed offput (to say the least) any time you asked for any assistance. Personally i will never go back because of some of the staff there **especially the guy in the scotish golf flat hat** However, night shifters and foodworkers were *so amazing, helpful, and kind* that it is hard to write this. I think there is a serious problem with senior management where they feel entitled and dont want to work which is bringing down the rest of the hotel. I loved the facility, ac needs to be converted to functional units not high efficiency because they do not cool the room so the property is actually losing more money because everyone is cranking it as high as it goes. So yes if you are used to 62 deg you will get 68-78 depending on if your window is facing the sun. <-view room im talking to you leave the window shut when you are gone. All in all might stay there again if the environment is on the up.
thomas, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Edrizio, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erika, 1-night trip
Verified Expedia guest review