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Room options

Economy Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

At a glance

Hotel size

  • 95 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 1:00 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Scooter/moped hire nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Communal living room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways

Room amenities

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Reviews

8.2

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Not satisfied
The window on both rooms did not open. The water for the shower did not go down and when I moved the closure there was lumps of hair. The rooms are basic and small. We are due to go back for 1 more night due to transit however looking to see if booking can be cancelled
Karen, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Meh
The bed wasn’t very comfortable and there was no coffee available in the hotel. I would’ve planned ahead if I had known that basic necessity wasn’t included in our stay. There was no hot water both times we tried to shower.
Krysten, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Sarantuya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rhonda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable
Quality basic room in the heart of San Fran
Jason, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I didn’t even get to stay there because there was a scheduling error and I forgot the cancel the room. They had no mercy and charged me the full $740 for a room I couldn’t stay in. I understand having cancellation policies but you’d think they could have been reasonable and refunded half for an absurdly expensive night.
Amber, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A bit too small room but quite clean.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Jacques, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overnight
Overnight stay. Greeted upon entering. Support staff guided me through the registration. Room is adequate, but lacked simple plastic cup to drink water from.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nicholas C, 1-night business trip
Verified Hotels.com guest review