Crowne Plaza Kitchener-Waterloo, an IHG Hotel, Kitchener: Reviews & Hotel Deals

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Hotel with indoor pool, near Kitchener-Waterloo Art Gallery

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Bar

Connecting rooms available

Parking available

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Self parking
Room service
Conference centre
Business centre
7 meeting rooms
24-hour front desk
Computer station
Reception fireplace
Front desk safe

For families

Children stay free
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Television

includes taxes & fees

23 Jan - 24 Jan

Room options

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LED TV

Premium bedding

Blackout curtains

Hydromassage showerhead

City view
Sleeps 2
1 Single Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LED TV

Premium bedding

Blackout curtains

City view
Sleeps 2
1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LED TV

Sofa bed - double

Premium bedding

Blackout curtains

City view
Sleeps 2
1 King Bed

Premium Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LED TV

Premium bedding

Blackout curtains

Hydromassage showerhead

City view
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LED TV

Premium bedding

Blackout curtains

Hydromassage showerhead

City view
Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LED TV

Premium bedding

Blackout curtains

Hydromassage showerhead

City view
Sleeps 4
1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

LED TV

Premium bedding

Blackout curtains

Hydromassage showerhead

City view
Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Parking available

Free WiFi

Restaurant

includes taxes & fees

19 Jan - 20 Jan

About the area

105 King St E, Kitchener, ON, N2G2K8

What's nearby

Centre In The Square - 9 min walk
Kitchener Memorial Auditorium Complex - 3 min drive
Wilfrid Laurier University - 6 min drive
Bingemans - 6 min drive
University of Waterloo - 7 min drive

Getting around

Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
Toronto, ON (YYZ-Pearson Intl.) - 62 min drive
Kitchener Station - 14 min walk
Guelph Central Station - 25 min drive
Guelph, ON (XIA-Guelph Train Station) - 25 min drive

Restaurants

‪Crabby Joe's - ‬1 min walk
‪Rose Cafe - ‬1 min walk
‪Coffee Culture Cage and Eatery - ‬2 min walk
‪Variedad Latina Restaurant - ‬2 min walk
‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Located near a train station, Crowne Plaza Kitchener-Waterloo, an IHG Hotel is a great choice for a stay in Kitchener. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aqua Lounge Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff and breakfast.

Languages

English, French, Hindi

At a glance

Hotel size

- 201 rooms
- Arranged over 10 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 19
- Check-out time is 11:00 AM
- Contactless check-out
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 19

Children

- Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Secured covered on-site self-parking (CAD 12.00 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
- Height restrictions apply for on-site parking

Other information

- Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Room service (late night)

Travelling with children

Children stay for free (see details)
Children's menu

What to do

Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Wildlife viewing nearby
Skiing lessons nearby
Snowboarding nearby

Working away

Business centre
7 meeting rooms
Computer station
Conference centre (15005 square feet of space)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
An indoor pool
Banquet hall

Accessibility

Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Visual alarms in hallways

Room amenities

Be entertained

37-inch LED TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Deep-soaking bath
Bath or shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi and wired internet
Phone

Food and drink

Fridge
Microwave

Daily housekeeping
Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant – This bar specialises in American cuisine and only serves dinner.

Fees & policies

Refundable deposits

Deposit: CAD 250.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for CAD 15.0 per stay

Parking

Covered self-parking costs CAD 12.00 per night with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 10:00 AM

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kitchener-Waterloo Hotel

Crowne Plaza Kitchener-Waterloo

Delta Kitchener-Waterloo Hotel Kitchener

Crowne Plaza Kitchener Waterloo

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel offer free cancellation for a full refund?

Yes, Crowne Plaza Kitchener-Waterloo, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 AM.

Are pets allowed at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Yes. Self-parking costs CAD 12.00 per night.

What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Crowne Plaza Kitchener-Waterloo, an IHG Hotel and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes game viewing and ecotours. Crowne Plaza Kitchener-Waterloo, an IHG Hotel also has an indoor pool.

Are there restaurants at or near Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Yes, Aqua Lounge Restaurant offers American cuisine.

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Crowne Plaza Kitchener-Waterloo, an IHG Hotel like?

Crowne Plaza Kitchener-Waterloo, an IHG Hotel is in Downtown Kitchener, a short 6-minute walk from Kitchener City Hall and 9 minutes' walk from Centre In The Square. Travellers give top marks for the hotel's prime location.

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness