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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Puerto Morelos beachfront property with spa, beach bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, pool loungers
Building design
Beach/ocean view
Food and drink
On the beach, beach cabanas, sun-loungers, beach umbrellas
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Pool
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools and 3 hot tubs
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Babysitting (free)
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The price is AU$739
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down duvets, free minibar, in-room safe

Paradise Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite (Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Puerto Morelos Town Square - 13 min drive - 12.3 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km
  • Ojo de Agua Beach - 16 min drive - 12.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.7 miles/44.6 km

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, you can spend time at the beach enjoying cabanas, beach umbrellas and yoga, plus you'll be within a 15-minute drive of Puerto Morelos Town Square. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The Beach House, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club and a beach bar. Fellow travellers love the helpful staff and restaurant.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's games
  • Toys
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Ecotours nearby
  • Horse riding nearby
  • Snorkelling nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 4 outdoor pools
  • Bike parking
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international and local calls

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

The Beach House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Frank & Lola's – This restaurant only serves dinner. Open daily.
Latino – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Yes, there are 4 outdoor pools.
Are pets allowed at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All also has 3 poolside bars, 6 bars and a sauna, as well as a steam room, beach cabanas and a picnic area.
Are there restaurants at or near Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Yes, there are 4 on-site restaurants, featuring al fresco dining and international cuisine.
Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All like?
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is located on the waterfront, a short 1-minute walk from Petempich Bay.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Best ever. We will be back. So chilled
Wendy, 3-night trip
Verified Hotels.com guest review

6/10 Good

lucy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Todo fue terrible! El peor hotel en el que me he quedado. La atención, comida y entretenimiento TERRIBLE. Los trabajadores evitan ayudarte. El que vende las excursiones nos vendió un paquete para Xenses “con comida incluida”, cuando llegamos al parque esto no era cierto, no había comida incluida, nos dejaron afuera esperando un rato porque los tickets no aparecían 😔 Shenia la del restaurante frank and Rita TERRIBLE!! Esa señora parece una hiena riéndose, su customer services por debajo del piso, súper pesada esta mujer, se ve que no le gusta lo que hace y si le gusta algo lo que hace lo demuestra muy mal, siento que disfruta no ayudar. En fin creo que lo único bueno que encontré en ese lugar en cuanto a buena atención fue Rodrigo el bartender y Moises el que trabaja en la cafetería de los puntos. Para nada recomendaría este lugar y mucho menos regresaría.
Mileydis, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Alexander, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jaclyn, 6-night family trip
Verified Expedia guest review

4/10 Fair

My personal experience at this resort was far from great. Well most of the staff members were accommodating there were a lot of mishaps, inconsistency, and errors that are occurred during my stay. To make matters worse after trying to discuss matters with Expedia and my credit card the resort and hostel hotel staff were dishonest about the details of what actually occurred. Their biggest mistake was interrupting my lunch and asking me to leave a day early in front of everybody and then apologizing many hours later after the entire day was wasted. I understand mistakes happen, but this hotel was particularly lacking in communication and accommodation. Also be mindful that there are smokers everywhere and they do sell cigars on site so if you’re somebody somebody that doesn’t prefer cigarettes and things of that nature it’s likely that you’ll see people smoking around. I have several complaints against this resort that weren’t a big deal at the time but compiled altogether really affected the entirety of my stay combined with the fact of the hotel just being dishonest and making it difficult for me to get compensation by not being forthcoming about what transpired.
Fardowsa Nur, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It’s a smaller resort. Property was beautiful and clean. Can’t say enough good things about the staff! Will definitely visit this resort again.
Daniel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hospitality and staff were fantastic. Jesus took Great!!!! care of us during our stay Our room was beautiful and our view was impeccable. Would definitely be revisiting.
Sharon, 3-night romance trip
Verified Expedia guest review

8/10 Very good

kind and welcoming staff
Yesenia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mia, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice property. Very friendly staff and very yummy food.
Nancy, 2-night family trip
Verified Expedia guest review

4/10 Fair

What can I say.. I've been coming to the Yucatan area 4 times previously.and have never had such a bad experience. Firstly, the food was 4 of 10. The restaurants had limited selection and the food was not good. I couldn't wait to get out of the resort to have food elsewhere. The location of the resort was deep away from the main road getting transportation in and out of the resort was confusing as the drivers from the tours and taxi drivers would ask repeatedly about which Margaritaville it was. As there were two Margaritaville resorts close to each other. And lastly they charged me 100 dollars for old sheets that apparently had some blood stains on. When I asked them for the sheets to show me, they did not have the sheets and had me pay for the "damaged property". I reluctantly paid because they would not allow me to depart the resort to catch my plane. I would be very cautious going to this resort. I am a frequent flyer and have been many places and resorts. This was by far my worst experience in Quinta Roo region of Mexico.
Chinh, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bardia, 3-night trip
Verified Expedia guest review

6/10 Good

This property is not kid friendly at all. It has nothing for little ones. Limited dining and not many options. No night life. It was very clean and nice staff!
Melita, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The entire staff, from the front desk, baggage, servers, housekeeping, concierge, groundskeepers, EVERYONE, was very friendly, always smiling and seemed genuinely glad to help. The best food is at Rita's Taco House and Latino, but the breakfast buffet at the Beach House and the smoothies at Blended were also good. There were events everyday and Jesus was always around for suggestions and a friendly hello. Concierge Yadi is super sweet and helpful as well, we loved chatting with her. The servers have shifts at all the restaurants and events so you get to know their faces pretty quickly. Shout out to Antonio for being so great. We'd stay at this resort again.
Crystal, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Kymberlee, 5-night trip
Verified Expedia guest review

10/10 Exceptional

So amazing property love it when I go next Cancun I like to stay same island plus pick the room (Ocean View)
Syed Farhan, 3-night family trip
Verified Expedia guest review

6/10 Good

Rodshel, 7-night trip
Verified Expedia guest review

2/10 Poor

Sharleen, 5-night trip
Verified Expedia guest review

6/10 Good

There is nothing to do but drink and go swimming if you don't book excursions. The entertainment was limited and the food was so and so. The bartenders and staff were nice and the rooms were comfy
Matt, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This property lives up to its rating. It is a smaller, quieter resort, so if you’re looking for a party this isn’t the place. But, the place was clean and well maintained. The workers were pleasant and efficient. The resort was beautiful. I never really have high expectations for resort food, but I’d say the food was good. I really liked the Italian restaurant and the nachos at the taco place. I forget his name, but the server at The server at The Compass bar makes a really solid Old Fashioned.
Larry, 4-night trip
Verified Expedia guest review

8/10 Very good

Roshni, 4-night trip
Verified Expedia guest review

8/10 Very good

Evertything was ok, but we arrived a 10am after a long trip from Puerto RIco (more than 12 hours) and asked if they can let us go into our room before check in time and, even though room was prepared before that hour, we couldn't access it. Since we arrived the place they let us go to restaurants, bars and amenities. Staff was nice and helpful all the time. I was a goog vacation place after all.
JORGE, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was great, it immediately had a relaxing vibe there. Resort is not as big as most which is what we loved. Rooms are clean and comfortable. The staff were amazing food was good. Definitely recommend it.
Carlos, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

My recent stay was amazing! From the moment we arrived, the vibrant atmosphere and welcoming staff made us feel right at home. The resort is beautifully maintained, with stunning views and excellent amenities that truly capture the laid-back, tropical vibe that Margaritaville is known for. A special shoutout goes to the incredible team members who went above and beyond to make our stay unforgettable. Emilio was exceptionally attentive, always ready with a smile and eager to assist us with anything we needed. The hospitality we received from the various team members named Alex, Eduardo, Mario, Hibram and Angela was outstanding. Each one brought something unique to our experience, whether it was ensuring our room was perfect, offering great recommendations, or simply engaging in friendly conversation that made us feel like we were among friends. Emilio and the Alex truly embody what great service should be, making our stay not just comfortable, but exceptional.Their dedication and warmth made all the difference, and we can't thank them enough for their efforts. We can't wait to return to Margaritaville Resort and enjoy another incredible vacation. If I had a complaint it would be please update the room keys as they are a bit weird and sometimes don't work and the lifeguard should be more attentive when on duty I saw him looking at his phone the whole time he was on post or sometimes wasn't even there.
Anthony, 6-night trip
Verified Expedia guest review