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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Hotel with indoor pool, near Byward Market Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Ottawa Downtown

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, dinner, brunch served; international cuisine
Terrace/patio
Breakfast, dinner, brunch served; international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
The price is AU$212
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Lord Elgin Hotel

Pool
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (2120)
The price is AU$218
includes taxes & fees
12 Jan - 13 Jan 2025
Lord Elgin Hotel
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About the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk
  • University of Ottawa - 2 min walk
  • Rogers Centre Ottawa - 3 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 21 min drive
  • Rideau Station - 3 min walk
  • UOttawa Station - 11 min walk
  • Parliament Station - 14 min walk

Restaurants

  • ‪Bridgehead - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Poulet Rouge - ‬4 min walk
  • ‪Bourbon St. Grill - ‬4 min walk
  • ‪Umi Sushi Express - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

When you stay at DoubleTree by Hilton Ottawa Downtown, you'll be in a fantastic location, only a five-minute walk from University of Ottawa and Rideau Canal. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a terrace. Fellow travellers love the helpful staff and central location. Public transportation is only a short walk: Rideau Station is 3 minutes and uOttawa Station is 11 minutes.

Languages

Arabic, English, Farsi, French, Spanish, Turkish

At a glance

Hotel size

  • 283 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 18 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Access to nearby indoor pool
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1905 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Terrace
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Visual fire alarm
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Albion Rooms – This restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 25 for adults and CAD 12.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per stay

Parking

  • Self-parking costs CAD 33 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Ottawa Downtown?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Ottawa Downtown?
Yes, pets are welcome. There's a charge of CAD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Ottawa Downtown?
Yes. Self-parking costs CAD 33 per night.
What are the check-in and check-out times at DoubleTree by Hilton Ottawa Downtown?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Ottawa Downtown and nearby?
Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include access to a nearby indoor pool.
Are there restaurants at or near DoubleTree by Hilton Ottawa Downtown?
Yes, The Albion Rooms offers international cuisine.
What's the area around DoubleTree by Hilton Ottawa Downtown like?
DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Rideau Station and 2 minutes' walk from University of Ottawa. Travellers say that the local area is very central perfect for sightseeing.

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Claude, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location and amenities
Great location near Rogers Centre conference venue, shopping mall and restaurants and bars. Former Novotel, room was spacious and comfortable.
Brian, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend getaway
A quick weekend getaway to unwind. Staff were friendly and attentive. Room was comfortable. Underground parking onsite.
Georgina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandor, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Claus, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adetayo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Pierre Jr, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Diana, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Doubletree was fine
It’s a re-brand…not much is spanky shiney new about it. Parking garage a bit of a mess, room was nice but drab colors, the complimentary hot breakfast was very nice, front desk didn't wow me but was competent, and the hotel was clean!! 7.75/10
Ion, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Poirier, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jerry Zhaohui, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Not even 3* hotel
I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.
Nadezda, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great customer service from friendly staff at front desk and pleasantly greeted by housekeeping staff
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location and great staff. Some repair needed in common areas but the room was nice and clean.
Charles, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Piara, 2-night trip
Verified Hotels.com guest review