First this is not a hotel, it is a vacation rental managed by one person, we made the reservation on hotels.com and selected to make the payment at check in, it was a totally nightmare, they send an e-mail the day before asking to make the payment which I did not see it, so we got there and since this is not a hotel, it took us half an hour on roaming to make the payment online and get access to the unit, to make the story short, internet never worked in 2 days, my husband needed to work and they allowed him to use another unit for a couple of hours but the rest of the time he had to work using roaming which I'm sure that we are going to get charged a lot on this month’s invoice.
Blinds on master bedroom did no closed properly leaving us with no privacy and the unit was in front of an office building, bedroom was very small with no TV and a very wrinkled duvet cover, only 2 bath towels and 2 hand towels with a very poor quality in bathroom, the only TV is on the living room and sofa is small and not comfortable at all, overall the unit was clean except for carpet in bedroom that had a stain.
Cleaning is not provided during the stay.