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Best Western Plus The Connaught Hotel & Spa

4.0 star property
Victorian hotel with 2 bars/lounges, near Bournemouth Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Standard Room, 1 Double Bed, Non Smoking, Balcony
Reception
Terrace/patio
Fitness facility
Suite, 1 King Bed, Balcony, Garden View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is AU$146
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 9.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 13.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 16.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony

Standard Room, 2 Single Beds, Non Smoking, Balcony

Standard Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 23.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

BBQ/picnic area

The Connaught Lodge

Pool
Spa
Parking available
Free WiFi
8.2 out of 10, Very good, (679)
The price is AU$122
includes taxes & fees
8 Jan - 9 Jan 2025
The Connaught Lodge
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About the area

Map
30 West Hill Road, Bournemouth, England, BH2 5PH

What's nearby

  • Bournemouth International Centre - 6 min walk
  • Bournemouth Beach - 8 min walk
  • The Square - 10 min walk
  • Bournemouth Pavillion Theatre - 11 min walk
  • Bournemouth Pier - 11 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive
  • Southampton (SOU) - 42 min drive
  • Bournemouth Station - 8 min drive
  • Branksome Station - 8 min drive
  • Pokesdown for Boscombe Station - 13 min drive

Restaurants

  • ‪Brasserie Blanc - Bournemouth - ‬3 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬4 min walk
  • ‪The Hop Inn - ‬1 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

Best Western Plus The Connaught Hotel & Spa puts you within a 15-minute drive of Bournemouth Beach and Poole Harbour. You can visit the spa to indulge in hot stone massages, facials or aromatherapy, and British cuisine is served at Blakes Brasserie, which is open for breakfast and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 53 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • On-site self-parking (GBP 10 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–12:30 PM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (3003 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1850
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Victorian architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Blakes Brasserie – Overlooking the garden, this brasserie specialises in British cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
The Gin Bar – On-site bar. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 17.50 per person
  • Late checkout can be arranged for an extra charge of GBP 40.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 10 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on Sunday:
  • Restaurant

Parking

  • Self-parking costs GBP 10 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Frequently asked questions

Is there a pool at Best Western Plus The Connaught Hotel & Spa?
Yes, there's an indoor pool. The swimming pool will be unavailable from January 6 2025 to January 10 2025 (dates subject to change).
Are pets allowed at Best Western Plus The Connaught Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus The Connaught Hotel & Spa?
Yes. Self-parking costs GBP 10 per night. Parking spaces may be limited.
What are the check-in and check-out times at Best Western Plus The Connaught Hotel & Spa?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 40.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Plus The Connaught Hotel & Spa?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (11-min walk) is nearby.
What is there to do at Best Western Plus The Connaught Hotel & Spa and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Best Western Plus The Connaught Hotel & Spa also has 2 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Best Western Plus The Connaught Hotel & Spa?
Yes, Blakes Brasserie offers al fresco dining, British cuisine and garden views.
What's the area around Best Western Plus The Connaught Hotel & Spa like?
Best Western Plus The Connaught Hotel & Spa is in Bournemouth City Centre, a short 8-minute walk from Bournemouth Beach and 6 minutes' walk from Bournemouth International Centre. The local area is walkable and popular for its beaches.

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Parking Fee's to pay if you don't book directly.
We enjoyed our stay but the location of the hotel is not in a particularly nice area. Breakfast was superb with a terrific choice which of hot and cold which you helped yourself too. Our evening meal was also excellent and the staff were so friendly & efficient. Having said that we were all very disappointed and annoyed that we received through a letter via Hotels.com the day before our arrival from The Best Western Connaught Hotel, informing us we needed to pay £10 per night for parking per car. The hotel informed us that as we had NOT booked directly with them or Best Western that this parking charge had to be paid. To be quite honest we felt totally ripped off with this, as we had paid a substantial amount of money upfront to upgrade to 3x Superior Double Rooms and then had this payment lumped on us at the eleventh hour. On their own Best Western website they promote that parking is FREE. You will have to decide what you feel is the best value way of booking this hotel.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great choice!
Great visit!
Clive, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible staff at this hotel
When I arrived the hotel at 11:00 Pm, Nobody was at reception, necessary to call him from the telephone of reception to come in front desk, when he came was so sad and spoke loudly with no polite shouting front of my face and he looks so sleepy. That was so terrible and i never see employee like him he was Disrespectful and inappropriate for this place. Described the man he was bold and fat, white, didn’t wear the tag name. Never try to go to this hotel without any respect of tourists. I recommend to not try to visit this hotel as well.
Rakan, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Martin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel great location
Lovely hotel, great staff, good facilities, wish we had booked an afternoon tea as it looked amazing! Beds comfy, rooms decent, breakfast luke warm if you arrived after 9am, plenty of Choice. The only disappointing fact which was no fault of the hotel, was the neighbouring rooms waking us up at 6am and being able to hear every conversation, and even when they used the bathroom - could def use soundproofing. Other than that, would happily book again.
Emma, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel, very small bathroom.
We have visited this hotel a few times as we love the spa and bar. The staff are polite and the hotel is clean and worthy of its 4 star. They have a great range of gins and lunch was delicious. However… The bathroom in our standard room was tiny!!! It was like an aeroplane toilet and the shower tray was slippy and so small that you couldn’t even step back to wash your hair. I wouldn’t recommend room 34. The spa no longer has loungers which is a big shame as I love relaxing on them and they now have chairs. I don’t think this was a good upgrade. I had a massage which was excellent! It was expensive but worth it and I believe her name was Keesha. We will be back but in a different room for sure!
Nicola, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antony, 2-night trip
Verified Hotels.com guest review

6/10 Good

The Connaught Hotel Bournemouth
Although we enjoyed, we found lots of aspects of the hotel outdated and threadbare. Certainly not worth the money we paid for it . We dont know why our extra big bed had a folded duvet in the middle under the sheet. It felt like we were climbing a mountain. The settee in the suite was very uncomfortable and small. The bathroom had rubbish from previous occupants, although it was benind the bath, but still, i found it. The shower still had curly hairs on the walls, not from us, The afternoon tea was lovely though We found it slightly petty , that im asking at 2.45 if our room was ready, to be told no it wasnt ,I sayd so in 15 min it will be and she said yes, I found that really petty
Simon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Kudakwashe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yvonne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

E, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice location, friendly staff and great pool/spa
chris, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Colin, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Danielle, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel looks good from the outside, and the public areas like bar and restaurant were modern and welcoming. However, that’s about where it ends, the room was a little dated, hallways scruffy and the pool and spa is need for modernisation. The steam room has a smell and is dark and dingy, the sauna is unloved. Overall I felt the hotel wasn’t overly clean, a lot of dust in areas and a general sense of lack of care. The food in restaurant however, was very good and presented well. The menu was interesting and featured nice options. At the price I paid, I wouldn’t stay again, it would need to be cheaper. £122 for a superior room where the toilet fan was noisy and the floor creaked, the bed hard and the bathroom shower with black marks, is a little overpriced. There are other options in the town at a similar price for better quality.
Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mixed feelings about this hotel
Staff were very friendly & helpful. Unfortunately the fan made a loud noise and when upstairs room had a shower, our bathroom ceiling leaked. The toilet flush knob came off. I was surprised there were no toilets in pool area/changing rooms and one of the lockers are our pound coin.
Sarah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel/poor hotels.com rewards scheme!
Stayed at this hotel many times in the past & very happy with everything it has to offer. Great location, good food, staff & amenities. My only issue is with the hotels.com rewards scheme I booked with definitely poor to say the least. Although I will be staying with this hotel in the future but booking direct!
james, 1-night business trip
Verified Hotels.com guest review

6/10 Good

We had an enjoyable stay. We feel the bedrooms bathroom & general areas needs a revamp & brightning up. The breakfast tea/coffee help yourself didn’t enjoy. The last time we were there you were served at your table.The staff in the restaurant were excellent as was the food. Suggestion maybe change menu more often in restaurant.
Raymond, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our stay here, the hotel is one of the more modern hotels in Bournemouth. The hotel is clean and the staff were very friendly & helpful. The spa facilities are really nice and relaxing. We will be returning
Rosalind, 2-night family trip
Verified Expedia guest review

6/10 Good

Have stayed at this hotel many times previously but was disappointed this time. Breakfast setup has changed since last visit- fewer staff- slow to replace items that had run out- a little chaotic. Swimming pool still a positive and hotel is generally clean. Rooms and building generally could do with updating
James, 2-night trip
Verified Hotels.com guest review

6/10 Good

simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yetunde, 1-night business trip
Verified Expedia guest review