Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
Ottawa Fallowfield Station - 22 min drive
Parliament Station - 2 min walk
Lyon Station - 8 min walk
Rideau Station - 12 min walk
Restaurants
Bier Markt - 2 min walk
Bridgehead Coffeehouse - 2 min walk
Starbucks - 2 min walk
Tim Hortons - 3 min walk
Queen St. Fare - 3 min walk
About this property
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel offers a great location, putting you within a 15-minute walk of Rideau Canal and Parliament Hill. Guests can visit the fitness centre for a workout or grab a bite to eat at Carleton Grill, which serves breakfast and dinner. This eco-friendly hotel is also within a 15-minute walk of University of Ottawa and Byward Market Square. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Parliament Station is 2 minutes and Lyon Station is 8 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
236 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site valet parking (CAD 35.00 per day; includes in/out privileges)
On-site extended parking (CAD 32.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Local/corner shop
Children's menu
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Working away
24-hour business centre
10 meeting rooms
Conference space (829 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Grab bar near toilet
Grab bar in bath
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
50-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Carleton Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sasha's Lounge – This bar only serves light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 19.00 to 26.00 for adults and CAD 9.50 to 13.00 for children
Late checkout can be arranged for an extra charge of CAD 75.00 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 May to 11 September:
Dining venue
Children & extra beds
Rollaway beds are available for CAD 20 per night
Parking
Valet parking costs CAD 35.00 per day with in/out privileges
Extended parking costs CAD 32.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa
Frequently asked questions
Does Sheraton Ottawa Hotel offer free cancellation for a full refund?
Yes, Sheraton Ottawa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Ottawa Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Ottawa Hotel?
Yes. Valet parking costs CAD 35.00 per day. Extended parking costs CAD 32.00 per day.
What are the check-in and check-out times at Sheraton Ottawa Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CAD 75.00 (subject to availability). Express check-out is available.
Is there an on-site casino at Sheraton Ottawa Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Sheraton Ottawa Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Sheraton Ottawa Hotel also has a fitness centre.
Are there restaurants at or near Sheraton Ottawa Hotel?
Yes, there's an on-site restaurant, Carleton Grill.
What's the area around Sheraton Ottawa Hotel like?
Sheraton Ottawa Hotel is in Downtown Ottawa, a short 2-minute walk from Parliament Station and 7 minutes' walk from Rideau Canal. Travellers say that the area is very central, and great for skiing.
Sheraton Ottawa Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
Elaine
Elaine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
This is a fantastic hotel. I would highly recommend it.
Karen
Karen, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Mariem
Mariem, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Great place to stay
Everything was really good, staff was amazing and the beds were very comfortable! Very nice stay and very well located!
Martin
Martin, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Carmon
Carmon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
lovely hotel with top notch staff very accommodating to our needs , we felt very welcomed
Pauline
Pauline, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
PASCAL
PASCAL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Rhoane
Rhoane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Chaz
Chaz, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Genevieve
Genevieve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
HUEI-MING
HUEI-MING, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Genevieve
Genevieve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
Ponnachan
Ponnachan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
parking not easy
Sulakhan
Sulakhan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
Staffs were friendly, and valet service is great when you need parking! The only thing is the room has a very old look, and could benefit from a bit of renovation.
Sylvie
Sylvie, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Sept 2024
The hotel shows it’s age and is in need of an upgrade. For what we paid we should have had a much better room than what we got.
Marco
Marco, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2024
Marc
Marc, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
The staff were very kind and helpful in all areas.
Ruth
Ruth, 1-night trip
Verified Expedia guest review
6/10 Good
20 Sept 2024
LAAVANYA
LAAVANYA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Enjoyed our stay beautiful spacious room excellent service friendly staff
Vicky
Vicky, 2-night romance trip
Verified Expedia guest review
4/10 Fair
18 Sept 2024
Lousy not even three star rooms with a strange smell. Very dated property.