Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Fallowfield Station - 22 min drive
Rideau Station - 4 min walk
Parliament Station - 11 min walk
UOttawa Station - 12 min walk
Restaurants
JOEY Rideau - 2 min walk
Wilfrid's - 5 min walk
The Shore Club - 1 min walk
Bridgehead - 5 min walk
Tim Hortons - 4 min walk
About this property
The Westin Ottawa
The Westin Ottawa offers a fantastic location, putting you a short five-minute walk from Rideau Canal and Rogers Centre Ottawa. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Rideau Station is 4 minutes and Parliament Station is 11 minutes.
Languages
English, French
At a glance
Hotel size
492 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 19
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Pets
Pets stay for free (dogs only)
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Covered on-site valet parking (CAD 55 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
24-hours off-site parking within 0.1 mi (CAD 30 per day)
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Snack bar/deli
What to do
Racquetball/squash
Shopping
Working away
24-hour business centre
Meeting rooms
Conference space (473612 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Built in 1984
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in reception
24-hour fitness centre
An indoor pool
Shopping centre on-site
Spa services
Hot tub
Sauna
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 107
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Toilet grab bar height (centimetres): 81
Lever door handles
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
50-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Fridge
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Daly's Restaurant – This restaurant only serves breakfast.
The Shore Club – This restaurant serves lunch and dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 200.00 per stay
Optional extras
WiFi is available in guest rooms for CAD 10.95 per day (rates may vary)
To-go breakfast is offered for an extra charge of approximately CAD 5 to 25 for adults and CAD 5 to 25 for children
Late checkout can be arranged for an extra charge of CAD 50 (subject to availability)
Parking
Covered valet parking costs CAD 55 per day with in/out privileges
Parking is available off-site and costs CAD 30 per day (0.1 mi away; open 24 hours)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa
Frequently asked questions
Does The Westin Ottawa offer free cancellation for a full refund?
Yes, The Westin Ottawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Ottawa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at The Westin Ottawa?
Yes, dogs stay free.
Is parking offered on site at The Westin Ottawa?
Yes. Valet parking costs CAD 55 per day. Electric car charging is available.
What are the check-in and check-out times at The Westin Ottawa?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Westin Ottawa?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
What is there to do at The Westin Ottawa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes racquetball/squash. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Westin Ottawa also has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near The Westin Ottawa?
Yes, there are 2 on-site restaurants.
What's the area around The Westin Ottawa like?
The Westin Ottawa is in Downtown Ottawa, a short 4-minute walk from Rideau Station and 7 minutes' walk from University of Ottawa. Travellers say that the hotel is in a great location.
The Westin Ottawa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Jan 2025
Capital Stay
Was staying in the Capital for a conference at the hotel. the room was amazing. the bed was perfect and the room temp, which i struggle with often, was perfect.
Keith
Keith, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Brad
Brad, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 Jan 2025
Matthew
Matthew, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Danny
Danny, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Beautiful view
Great service, upgraded room with beautiful view of parliament hill, canal and sparks st
George
George, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
7 Jan 2025
Disappointed
Impossible to stay. Poor service, very noisy. Me and my family went to the pool on the 6th floor and I had to wait 1:30 min to be able to go back to my room because the elevator was always busy and then the key of my room wouldn’t work. I had to wait 45 more min to have someone to come and open the door for me. Now my entire family is sick. And with high fever. I ordered two rooms for a party of 7 people and when I asked for additional bed in my rooms because we wouldn’t be able to sleep on double beds, they just answered; we can’t bring additional beds on your rooms. So they charged me for rooms that fit 7 people but they offered me double beds and they couldn’t bring me extra beds. Never happened to me before. Such a vacation….
Ina
Ina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Louis
Louis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Victoria
Victoria, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2024
Shelley
Shelley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Kathryn
Kathryn, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
Adam
Adam, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Xinwei
Xinwei, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Loved the location, walking distance to restaurants and shopping. The hotel was great, clean and friendly staff. Only issue was the parking as our vehicle was too big to fit into the parking garage so had to park further away and pay $55 for one night.
Brooke
Brooke, 1-night romance trip
Verified Expedia guest review
8/10 Very good
4 Nov 2024
Tanya
Tanya, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Nov 2024
Parking was confused
martin
martin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2024
Jason
Jason, 2-night trip
Verified Expedia guest review
8/10 Very good
2 Nov 2024
Great hotel, but pricy. Food was very expensive. ie one side egg at Dalys was 7.00. Overall, the location is amazing, attached to a mall and the Shaw center. The only criticism I’d have is my room was very noisy at night. Lots of banging etc. Room 1017. Which is odd considering my room was right in the corner so I don’t know what was behind me.