"Staff were very friendly and helpful, and the hotel was very well maintained. The room was spacious but could have done with a soft armchair - only 2 firm, upright chairs were available. The bathroom was a weird shape and needed a bit of manoeuvring to get around the door to the toilet! There is air conditioning but appeared to be no heating options, which could be an issue in the winter.
The bed was quite hard, but they fitted a mattress topper on request, which was a significant improvement....
"Staff were very friendly and helpful, and the hotel was very well maintained. The room was spacious but could have done with a soft armchair - only 2 firm, upright chairs were available. The bathroom was a weird shape and needed a bit of manoeuvring to get around the door to the toilet! There is air conditioning but appeared to be no heating options, which could be an issue in the winter.
The bed was quite hard, but they fitted a mattress topper on request, which was a significant improvement....
"Only at the hotel for 4 night break on an all inclusive
break, good location but no WiFi at all in the room which was 4th floor. Very pleasant for relaxing through the day around the pool, WiFi didn’t work on the roof area either. Annoying that you can’t get a large beer on
break, good location but no WiFi at all in the room which was 4th floor. Very pleasant for relaxing through the day around the pool, WiFi didn’t work on the roof area either. Annoying that you can’t get a large beer on all inclusive
and only entitled to get a small 1/2 pint glass, had to pay €1.50 extra to get a large glass that the paying guests were given.
Only there 4days but the prepared food cooked while you waited ran out twice so...
and only entitled to get a small 1/2 pint glass, had to pay €1.50 extra to get a large glass that the paying guests were given.
Only there 4days but the prepared food cooked while you waited ran out twice so...
"Really lovely hotel, made event better by the staff. They were attentive, friendly and couldn't do enough for us. Very clean and modern pool area. Food was lovely with a wide choice at every meal."
"Really lovely hotel, made event better by the staff. They were attentive, friendly and couldn't do enough for us. Very clean and modern pool area. Food was lovely with a wide choice at every meal."
"Parking for hire cars was very convenient, right outside the hotel and free. The food was nice for a buffet and soft drinks and wine/beer is included during evening meals for half board. Enough sun loungers for everyone but the pool wasn’t heated so too cold in February. Downside was the road was quite noisy on the balcony and the hotels are very close together. "
"Parking for hire cars was very convenient, right outside the hotel and free. The food was nice for a buffet and soft drinks and wine/beer is included during evening meals for half board. Enough sun loungers for everyone but the pool wasn’t heated so too cold in February. Downside was the road was quite noisy on the balcony and the hotels are very close together. "
"WOW .. .! this property is Excellent, it's a stylish, it's clean and fresh and the staff are wonderful. The location is perfect with easy access to the area either by foot or by transport. The rooms are spotless and well appointed. The
"WOW .. .! this property is Excellent, it's a stylish, it's clean and fresh and the staff are wonderful. The location is perfect with easy access to the area either by foot or by transport. The rooms are spotless and well appointed. The breakfast
offering is excellent and service is certainly with a smile.. Check it out. "
offering is excellent and service is certainly with a smile.. Check it out. "
"Very spacious apartment. None of the furniture seemed worn-down, despite having an older style. There is only A/C in the bedroom, which is not a problem if you are not staying in the apartment during the day. The bathroom was also spacious, shower pressure was great. The toilet did not flush well. My room was located on the street where there were some small clubs. The music woke me up every night around 4am unless I wore earplugs and played white noise. I stayed in the small annex building, so...
"Very spacious apartment. None of the furniture seemed worn-down, despite having an older style. There is only A/C in the bedroom, which is not a problem if you are not staying in the apartment during the day. The bathroom was also spacious, shower pressure was great. The toilet did not flush well. My room was located on the street where there were some small clubs. The music woke me up every night around 4am unless I wore earplugs and played white noise. I stayed in the small annex building, so...
"We consider ourselves lucky to have found this fantastic and cosy hotel in the cernter of Palaya del Ingles and we loved every single detail of it, from the faboulous
"We consider ourselves lucky to have found this fantastic and cosy hotel in the cernter of Palaya del Ingles and we loved every single detail of it, from the faboulous breakfast
, really chill pool area and the nice staff to the breath taking views from the sky bar. If we ever go back, we know where we will be staying."
, really chill pool area and the nice staff to the breath taking views from the sky bar. If we ever go back, we know where we will be staying."
"Great hotel, mainly catering to LGBTQ+ travellers, but as they say, they are hetero friendly too.
"Great hotel, mainly catering to LGBTQ+ travellers, but as they say, they are hetero friendly too. Breakfast
is always excellent. A good sized pool with a jacuzzi on the side. Slightly let down by the hotel bar shutting at 18:00, but I guess it made sense with Yumbo just round the corner where all the nice bars are in Playa del Inglés. Would love to stay again."
is always excellent. A good sized pool with a jacuzzi on the side. Slightly let down by the hotel bar shutting at 18:00, but I guess it made sense with Yumbo just round the corner where all the nice bars are in Playa del Inglés. Would love to stay again."
"First impression wasn't great, but I'm glad it changed over the days to come. Staff in the reception demanded a voucher, even though they saw my reservation and that it was paid for. Eventually they accepted me forwarding the booking confirmation from hotels dot com. But be prepared that you might have to do this.
Apart from this incident I was very happy with my stay at Neptuno. I opted for an
"First impression wasn't great, but I'm glad it changed over the days to come. Staff in the reception demanded a voucher, even though they saw my reservation and that it was paid for. Eventually they accepted me forwarding the booking confirmation from hotels dot com. But be prepared that you might have to do this.
Apart from this incident I was very happy with my stay at Neptuno. I opted for an all inclusive
alternative and must say that the food and variation of items served during
alternative and must say that the food and variation of items served during breakfast
"Only stayed here for one night in October. The room was nice, had obviously been newly renovated, but the rest of the hotel was very tired looking - pools etc.
The restaurant had been renovated and offered a very good
"Only stayed here for one night in October. The room was nice, had obviously been newly renovated, but the rest of the hotel was very tired looking - pools etc.
The restaurant had been renovated and offered a very good breakfast
. Excellent location next to shops and restaurants.
The downside was that the room was unbearably hot with no air con or fans, I couldn’t sleep."
. Excellent location next to shops and restaurants.
The downside was that the room was unbearably hot with no air con or fans, I couldn’t sleep."
"We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many
"We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast
items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale."
items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale."
"We stayed at the hotel for a week and were very satisfied.
The aspects we particularly appreciate are this hotel's location (distance to the beach, restaurants, and supermarkets), the pool area, the quality and variety of the
"We stayed at the hotel for a week and were very satisfied.
The aspects we particularly appreciate are this hotel's location (distance to the beach, restaurants, and supermarkets), the pool area, the quality and variety of the breakfast
, the cleanliness and pleasantness of the hotel room, as well as the friendly and helpful staff.
Special praise goes to the
, the cleanliness and pleasantness of the hotel room, as well as the friendly and helpful staff.
Special praise goes to the breakfast
, it was truly top-notch.
Thank you for hosting us, we will likely return sometime in the future."
, it was truly top-notch.
Thank you for hosting us, we will likely return sometime in the future."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
If you want to give your credit card some exercise, head out to Yumbo Shopping Center in Playa del Ingles. Hotels.com travellers also say the area is relaxing and that it has lots of nice beaches. It's also full of great shops and restaurants, so you can spend the afternoon having a wander. Splash some more cash at CITA Shopping Center, Kasbah Shopping Center and Paseo Costa Canaria.
If you want to give your credit card some exercise, head out to CITA Shopping Center in Playa del Ingles. Hotels.com travellers also say the area is relaxing and that it has lots of nice beaches. It's also full of great shops and restaurants, so you can spend the afternoon having a wander. Splash some more cash at Yumbo Shopping Center, Kasbah Shopping Center and Paseo Costa Canaria.
If you want to give your credit card some exercise, head out to Kasbah Shopping Center in Playa del Ingles. Hotels.com travellers also say the area is relaxing and that it has lots of nice beaches. It's also full of great shops and restaurants, so you can spend the afternoon having a wander. Splash some more cash at Yumbo Shopping Center, Paseo Costa Canaria and CITA Shopping Center.
Why not spend a lazy afternoon at Playas del Veril during your trip to San Bartolomé de Tirajana? Stroll along the beautiful beaches in this family-friendly area or visit its top-notch restaurants.
You can find out about the history of San Bartolomé de Tirajana with a stop at El Salvador Ecumenical Temple. Amble around this relaxing area's beautiful beaches and enjoy its top-notch restaurants.
Why not spend a lazy afternoon at Playa de Cochino during your trip to San Bartolomé de Tirajana? Amble around this family-friendly area's beautiful beaches and enjoy its top-notch restaurants.
