"We arrived in the evening and the first thing they did when we arrived was charge us another 2300 pesos for the same exact room that we already booked and paid for. Due to the late hour, there was no choice but to pay it so we could go to sleep. For that reason alone, the review is 1 star, but it doesn’t end there. The description of the room said partial
"We arrived in the evening and the first thing they did when we arrived was charge us another 2300 pesos for the same exact room that we already booked and paid for. Due to the late hour, there was no choice but to pay it so we could go to sleep. For that reason alone, the review is 1 star, but it doesn’t end there. The description of the room said partial ocean view
but if we opened the curtains all we could see was people at the pool looking INTO OUR ROOM because they put us on the ground...
but if we opened the curtains all we could see was people at the pool looking INTO OUR ROOM because they put us on the ground...
"This hotel was great! Very clean! The only real gripe I have is that the electricity turns off when you leave the room. You have to use your card for it to be on but they only give you one. That means you can’t leave tablets charging while you’re out and about. Also if it’s a really hot day, your room will need time to cool off when you come back. Hallways are very dim. Otherwise the pool was always clean The restaurant food was very good and they have a cute play area for kids...
"This hotel was great! Very clean! The only real gripe I have is that the electricity turns off when you leave the room. You have to use your card for it to be on but they only give you one. That means you can’t leave tablets charging while you’re out and about. Also if it’s a really hot day, your room will need time to cool off when you come back. Hallways are very dim. Otherwise the pool was always clean The restaurant food was very good and they have a cute play area for kids...
, overall areas clean. Restaurant service.
We received room without window view and faucet not working, however it was fixed after some time.
Good location friendly personnel, lack supervisory"
, overall areas clean. Restaurant service.
We received room without window view and faucet not working, however it was fixed after some time.
Good location friendly personnel, lack supervisory"
"Convenient location, easy access to different shopping malls, dinning options and the
"Convenient location, easy access to different shopping malls, dinning options and the beach
. Buffet breakfast is served in the mornings, but after it you have to find where to eat or have deliver to the hotel. The hotel is being worked on, for example only one elevator was working during our stay. The staff is very friendly."
. Buffet breakfast is served in the mornings, but after it you have to find where to eat or have deliver to the hotel. The hotel is being worked on, for example only one elevator was working during our stay. The staff is very friendly."
"Very luxurious feeling hotel. Staff was great. Restaurant was fancy, had good selection and wasn’t too pricey. It had two pools which was perfect for us because the outside one was a little chilly but the inside one was perfect. Room was great and bed was super comfy."
"Very luxurious feeling hotel. Staff was great. Restaurant was fancy, had good selection and wasn’t too pricey. It had two pools which was perfect for us because the outside one was a little chilly but the inside one was perfect. Room was great and bed was super comfy."
"My trip to Veracruz, Mexico was cancelled, but I did spend a couple of days in Pasadena, CA and stayed at the Hilton in nearby San Gabriel. Surprised to find that 99.9% of the guests were Asian, as well as the surrounding stores, restaurants, etc. Quite an experience! The hotel was excellent, immaculately clean and very comfortable - specially the bedding- and with a lovely pool. "
"My trip to Veracruz, Mexico was cancelled, but I did spend a couple of days in Pasadena, CA and stayed at the Hilton in nearby San Gabriel. Surprised to find that 99.9% of the guests were Asian, as well as the surrounding stores, restaurants, etc. Quite an experience! The hotel was excellent, immaculately clean and very comfortable - specially the bedding- and with a lovely pool. "
Cons:
- The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc)
- The room were dirty
- The sheets smelled of sweat/dirt as if they were not properly washed
- The bathroom door did not properly worked
- The restaurant was part of the hotel but you could not order from it for room service
- The Jacuzzi/Spa water was dirty
- The "clean" white towels were grey
- The bathroom really smell like sewage. It stop working was not repaired till a...
Cons:
- The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc)
- The room were dirty
- The sheets smelled of sweat/dirt as if they were not properly washed
- The bathroom door did not properly worked
- The restaurant was part of the hotel but you could not order from it for room service
- The Jacuzzi/Spa water was dirty
- The "clean" white towels were grey
- The bathroom really smell like sewage. It stop working was not repaired till a...
"Location is great. Safe and nice area. Close to all-mall,
"Location is great. Safe and nice area. Close to all-mall, beach
, restaurants or fast food or convenient stores. Their own restaurant was great so didn’t have to go out. My kids loved their breakfast. I would definitely stay here again should I go back to Veracruz. "
, restaurants or fast food or convenient stores. Their own restaurant was great so didn’t have to go out. My kids loved their breakfast. I would definitely stay here again should I go back to Veracruz. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
San Juan de Ulua Castle is just one of the landmarks located 1.2 mi (2 km) from central Veracruz, so you might want to stop by for a few pics during your trip. Why not take a stroll along the beaches and watch the sunset while you're here?
Commune with nature and explore the great outdoors at Chachalacas Dunes during your travels in Actopan. Amble around the area's beaches or visit its monuments.
