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All properties in Boca del Rio, Veracruz, Mexico
1 room, 2 adults

Grand Fiesta Americana Veracruz

4-star4 stars
Blvd Manuel Avila Camacho S/N, Fraccionamiento Costa de Oro, Boca del Rio, VER, 94299, Mexico

4-star beachfront resort with outdoor pool, near Plaza Las Americas Shopping Mall
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,572 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Pool
Great pool
Value
Value for money could be better

Grand Fiesta Americana Veracruz

from A$142
  • Club Room, 2 Double Beds (Fiesta)
  • Club Room, 1 King Bed (Fiesta )
  • Deluxe Room
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Junior Suite
  • Suite (Master)

What’s around Grand Fiesta Americana Veracruz

Landmarks

  • On the beach
  • Plaza Las Americas Shopping Mall - 24 min walk
  • Mocambo Beach - 30 min walk
  • Andamar Lifestyle Center - 24 min walk
  • World Trade Center Veracruz - 24 min walk
  • Plaza Mocambo Veracruz - 28 min walk
  • University of Veracruz - 28 min walk
  • Cristobal Colon University - 2.9 mi / 4.6 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 14 min drive
  • Veracruz Central Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Children's pool
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Arantzia - This restaurant serves breakfast, lunch, and dinner.

Rosatto - This restaurant serves lunch and dinner.

Seafood - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Grand Fiesta Americana Veracruz’s small print

Also known as

  • Fiesta Americana Veracruz Hotel
  • Grand Fiesta Americana Veracruz Resort
  • Resort Grand Fiesta Americana Veracruz Boca del Rio
  • Boca del Rio Grand Fiesta Americana Veracruz Resort
  • Resort Grand Fiesta Americana Veracruz
  • Fiesta Americana Veracruz
  • Fiesta Americana Veracruz Boca
  • Fiesta Americana Veracruz Boca
  • Grand Fiesta Americana Veracruz Resort
  • Grand Fiesta Americana Veracruz Boca del Rio
  • Grand Fiesta Americana Veracruz Resort Boca del Rio
  • Fiesta Americana Hotel
  • Fiesta Americana Veracruz
  • Fiesta Americana Veracruz Resort Boca del Rio
  • Fiesta Americana Veracruz Resort
  • Fiesta Americana Veracruz Boca del Rio
  • Grand Fiesta Americana Veracruz Boca del Rio
  • Grand Fiesta Americana Veracruz Resort Boca del Rio

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 330 for adults and MXN 160 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 250 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 784 reviews

Very good 8.0
Staff is very friendly, but slow. Getting the check at the restaurant can take more than 30 min. The room has a safe, but after meeting the staff, you stop using it. WiFi is so slow it is almost usless. Less than 1 MB. Cellular reception is bad, so you will get less than 1 MB no matter what. Forget about streaming, even small facebook videos. Rooms are very nice and modern. Some have 1 foot balconies some have balconies big enough for chairs, some have none. It is luck which one you get. Pools are nice, maybe the best thing in the hotel. Food is OK, but for Veracruz standards, it is mediocre and expensive. You can eat outside, like in “El Farolito”, better for half. Gerting in and out of the hotel at the pool area, you always go through annoying sliding doors that are always on your way. The Beach is clean, but usless. There is zero waves. It is like a lake, but with an urchin warning posted at the entrance. Even the sand feels like dirt. It is soft, dark and compact. Few rocks. Perfect for running. As any ocean view it is beautiful to look, but thats it. That seems to be the case for all Veracruz. That is why it is mostly empty, other than locals that have no access to a hotel pool. If you want a hotel in Veracruz, this may be the best. If tou are looking for a nice Mexican beach, Veracruz may be the worst. If you come to Veracruz comenfor the History not for the beach. On my next beach vacation I am going to Cancun.
DB, usOther trip
Good 6.0
The property was nice. The view was beautiful the rooms are nice and clean. Friendly staff, very welcoming. However I arranged shuttle pickup at the airport a week in advance, received confirmation and no one showed up. After calling the resort being on hold for 20 minutes only to find out I was not on their schedule for pickup made me furious!. I decided to find other forms of transportation since I’d have to wait another half hour for pickup. I was very disappointed with the transportation service. The resort is Very family oriented so if your a couple wanting a nice quiet romantic place to stay you might want to consider other options. The elevator was out of service a few times, and being on the 4th floor, out in the sun all day kind of put a damper on having to walk up all those stairs. The shower water slowly drained so having to shower while the shower filled up water was not appealing. 😕
usFamily trip
Good 6.0
I've chose this property over many more in the area, base on the pictures, the amazing pool and gardens, and I was so exited to be in Veracruz for the first time in 30 years and for bringing my mom and my 14 year old son to enjoy this place in this hotel. went we got there the pool was so filthy, the water wasn't clear at all, I was scared to even touch it with my feet, we spend for day there I wish I didn't because we didn't have any opportunity to go in the pool, it was really filthy, Ive talk to the manager there one night and he took pictures of the condition, he ensure me that the pool will be clean in the morning, and i saw many people working all night but honestly you wouldn't want to go in this pool at all. ever. very disappointed , the stuff was great and the room was comfortable. but this is a hot and humid location for vacations were our summing cloth weren't use at all. Very up sad about this hotel I will never again go back to this location ever.
us3 night trip
Fair 4.0
Fiesta Americana in Veracruz
The location is nice, but one is dependent on taxis since the hotel is away from walking distance of convenient stores or restaurants. The views of the beach are stunning. Rooms are spacious and count with twenty four hr room service. The pool wraps around a pool bar with friendly staff ready to serve you a drink. There are cabanas available. The Hotel is away from the hustle and bustle next to a Porsche dealership and a high rise apartment complex. The AC works very well and provides plenty of much needed fresh air to cool you off from the tropical heat outside. Due to this hotel isolation, my advise is to stay in and enjoy the Italian restaurant downstairs or the main cafeteria style restaurant. We also enjoyed the main bar offering from cappuccinos to multiple alcohol beverages @ lobby with stunning views of the beach.
Abner, usOther trip
Very good 8.0
Good hotel, good location, good pool, bad beds
If you are looking for a good pool and hotel facilities and location, this an excellent choice. But if you are expecting a good night rest, look somewhere else. Rooms are old, need renovation, and bathrooms are very small. Most importantly for your sleep, mattresses are so uncomfortably firm and hard. Lots of sunrise light will enter your room so, so early, because the window shades are installed below the upper side of the window, defeating the purpose! So, if you want to relax and have a good night rest, this hotel is not for that. Overall, it is a pretentious hotel, with overpriced services for what it is really: a four star hotel for the price of a five star.
usOther trip

Grand Fiesta Americana Veracruz

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