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JM Marvel Hotel & Spa

4.0 star property
Art Deco hotel with spa, near Hoan Kiem Lake

Photo gallery for JM Marvel Hotel & Spa

Front of property
Reception
Lobby lounge
View from property
Marvel Balcony | View from room
In the heart of Hanoi, JM Marvel Hotel & Spa offers an upscale retreat with a daily manager's reception, coffee shop/cafe and bar. Guests can unwind with a massage or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Free babysitting
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Babysitting (free)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, free WiFi

Honeymoon Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, desk, free WiFi

Junior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, free WiFi

Family Cozy Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Private bathroom
Minibar
Electric kettle
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
9.8 out of 10, Exceptional, 1,033 reviews
L’HÔTEL du LAC Hanoi
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About the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 9 min walk - 0.8 km
  • Hoan Kiem Lake - 9 min walk - 0.8 km
  • Thang Long Water Puppet Theatre - 11 min walk - 1.0 km
  • Hanoi Opera House - 3 min drive - 1.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

JM Marvel Hotel & Spa offers a great location, putting you within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. This Art Deco hotel is also within a 15-minute walk of Hanoi Old Town Night Market and Thang Long Water Puppet Theatre. Fellow travellers love the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Free babysitting

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 01 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Full-service spa
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Does JM Marvel Hotel & Spa offer free cancellation for a full refund?

Yes, JM Marvel Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JM Marvel Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at JM Marvel Hotel & Spa?

Sorry, there's no on-site parking at JM Marvel Hotel & Spa.

Is an airport shuttle service offered by JM Marvel Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.

What are the check-in and check-out times at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JM Marvel Hotel & Spa and nearby?

JM Marvel Hotel & Spa has a spa.

Are there restaurants at or near JM Marvel Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around JM Marvel Hotel & Spa like?

JM Marvel Hotel & Spa is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers recommend the hotel for its walkable location.

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JM Marvel Hotel & Spa Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Bed
View
Food
Spa
Lobby

What guests liked

  • Breakfast was consistently described as delicious, fresh, and plentiful with many choices. (38 reviews)
  • The spa at this property offers excellent massages and relaxation services in clean and pretty massage rooms. (14 reviews)
  • The on-site restaurant served wonderful food and the staff provided helpful dining recommendations. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

5 star service

This hotel is lovely, great location and the staff are so attentive and helpful
Aysha, 1-night trip

10/10 Exceptional

I love this property, the staffs were awesome, and the breakfast was great
Frank, 3-night trip

10/10 Exceptional

Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!
Jane, 3-night trip

10/10 Exceptional

Absolutely fantastic

A lovely hotel within easy access to tourist attractions, but with the added benefit of an absolutely amazing team who are friendly, welcoming and helpful. They really will do everything they can to ensure you have a great holiday. Facilities were great, we ate at the sky bar a couple of times. It serves Vietnamese food at good prices as well as cocktails and other drinks.
Caroline, 3-night trip

8/10 Very good

A Nice Hotel

This hotel is in a great location and the staff was extremely helpful. I really liked the look and style of the hotel. The breakfast wasn't the best I had on my 3 week vacation and one reason I didn't give the hotel 5 stars. Also, someone was moving furniture gor hours my last night there, which was really annoying as I was trying to rest. Overall, it's a nice hotel that I would definitely consider staying again.
LaTasha, 3-night trip

10/10 Exceptional

This was a great quaint and lovely property and the staff was excellent!
Kim, 4-night trip

8/10 Very good

Very helpful staff Clean , good condition rooms very close to walk around old town Wasn’t the best breakfast but there are reasonable amount of choice
Kevin, 2-night trip

10/10 Exceptional

The staff were great, helping us plan trips
Pearl, 1-night trip

10/10 Exceptional

Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
Kelly, 4-night trip

8/10 Very good

Fabulous from moment got there till check out Thom from front desk went far beyond duty Upgraded to family room which was awesome.
frank, 1-night trip

10/10 Exceptional

Lovely staff who went above and beyond to accomodate our every need, making us feel at home and like family. Thank you so much to the JM Marvel team
James, 1-night trip

10/10 Exceptional

Lovely hotel in a great location. Staff were lovely. Would definitely recommend.
Karen, 1-night trip

10/10 Exceptional

This was a wonderful property. I wish I could always stay at such a well maintained facility.
Emily, 3-night trip

10/10 Exceptional

Perfect hotel stay in Hanoi. Staff very friendly and helpful.
Pearl, 3-night trip

10/10 Exceptional

I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!
Shakyra, 6-night trip

10/10 Exceptional

Very good services
Calvin, 2-night trip

10/10 Exceptional

Great location! Great staff! Great hotel!
Luis, 2-night trip

10/10 Exceptional

Rooms were clean and the staff are really humble and helpful. The breakfast was great. Easy walking distance to shopping and lake area. Recommend this hotel to whoever is looking at it.
Dilan, 5-night trip

10/10 Exceptional

Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
Cindy, 6-night trip

10/10 Exceptional

Fantastic staff. Loved the roof top bar and restaurant
Stephanie, 4-night trip

10/10 Exceptional

staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service
Jayantpriya, 2-night trip

10/10 Exceptional

Very accommodating, staff always ready to help. Smile with great customer service. Beautiful decor and comfortable bed. Would definitely recommend this hotel when in Hanoi.
Afroza, 1-night trip

10/10 Exceptional

Loved everything about our stay at JM Marvel. Perfect location, brilliant staff, amazing services including organising day trips outside the city, restaurant, bar and spa
Joseph, 6-night trip

10/10 Exceptional

A great hotel in Hanoi. Hien was so very helpful with everything. We tried the spa, it was excellent.
Inge, 3-night trip

10/10 Exceptional

Such a great hotel and very friendly staff, esp Pineapple (Thom). They also were soo helpful, it was so easy to book our transportation esp when we arrived and gave us the best tour to Ninh Binh! The spa treatment was tge best, esp from my service with Kim! Loved staying here and really grateful that we chose this hotel.
candice, 2-night trip