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All properties in Surrey, British Columbia, Canada

Civic Hotel Autograph Collection

4-star hotel in City Centre with restaurant and bar/lounge

  • Free WiFi
From
A$184

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • City Room, 1 King Bed, Non Smoking, View - Bathroom
  • City Room, 2 Queen Beds, Non Smoking, City View - Bathroom
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 42.
1 / 42Outdoor Spa Tub
13475 Central Avenue, Surrey, V3T 0K2, BC, Canada
8.8.Fabulous.
  • The service is wonderful! Place a clean and room is huge ! Front desk is really really…

    Sep. 13, 2021

  • Nice location! Check in was slow, only one guy was working. Parking was restricted in…

    Aug. 15, 2021

See all 384 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Dining options
Transport options
Easy parking
Walkable

The following facilities or services will be unavailable from October 13 2021 to April 30 2022 (dates subject to change):
  • Swimming pool
  • The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
    • Free WiFi
    • Parking available
    • Pool
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 144 smoke-free guestrooms
    • Housekeeping (on request)
    • Restaurant and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • Valet parking

    For families

    • Free cots/infant beds
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries
    • Terrace

    What’s around

    • In City Centre
    • Central City Shopping Centre - 8 min walk
    • Holland Park - 10 min walk
    • Guilford Town Centre - 38 min walk
    • Bear Creek Park - 2.4 mi / 3.9 km
    • Surrey Arts Centre - 2.5 mi / 4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • City Room, 1 King Bed, Non Smoking, View
    • City Room, 2 Queen Beds, Non Smoking, City View
    • City Room, 1 King Bed, Non Smoking, View
    • City Room, 1 Double Bed, Accessible, View

    What’s around

    Landmarks

    • In City Centre
    • Central City Shopping Centre - 8 min walk
    • Holland Park - 10 min walk
    • Guilford Town Centre - 38 min walk
    • Bear Creek Park - 2.4 mi / 3.9 km
    • Surrey Arts Centre - 2.5 mi / 4 km
    • Queens Park - 4.1 mi / 6.6 km
    • Guildford Golf and Country Club - 4.3 mi / 7 km
    • Irving House - 4.3 mi / 7 km
    • Douglas College - 4.7 mi / 7.5 km
    • Columbia Square Plaza - 4.9 mi / 7.9 km

    Getting around

    • Vancouver International Airport (YVR) - 38 min drive
    • Pitt Meadows, BC (YPK) - 27 min drive
    • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 47 min drive
    • Abbotsford, BC (YXX-Abbotsford Intl.) - 35 min drive
    • Bellingham, WA (BLI-Bellingham Intl.) - 47 min drive
    • Port Coquitlam Station - 15 min drive
    • Coquitlam Central Station - 15 min drive
    • Port Moody Station - 18 min drive
    • Surrey Central Station - 3 min walk
    • King George Station - 12 min walk
    • Gateway Station - 14 min walk
    map
    See on map
    13475 Central Avenue, Surrey, V3T 0K2, BC, Canada

    At a glance

    Hotel size

    • This hotel has 144 rooms
    • This hotel is arranged over 21 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Pets

    • Pets allowed*
    • Restrictions apply*
    • 2 per room (up to 110 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (CAD 13 per day; includes in/out privileges)
    • Onsite valet parking (CAD 24 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Rafting nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Waterskiing nearby

    Working away

    • Business centre
    • Number of meeting rooms - 8
    • Conference space
    • Conference space size (feet) - 7978
    • Conference space size (meters) - 741
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Year Built – 2017
    • Lift
    • ATM/banking
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Raised toilet seat
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Low-height counters/sink
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Transfer shower
    • Lever door handles

    Languages Spoken

    • Arabic
    • English
    • Filipino
    • French
    • Hindi
    • Romanian

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LED TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free long-distance calls

    Food and drink

    • Free bottled water

    More

    • In-room safe (laptop compatible)

    Special features

    Dining

    Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.

    Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

    Recreation

    Nearby

    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Rafting nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkelling nearby
    • Waterskiing nearby

    Fees & policies

    Refundable depositPay at property

    • Breakage deposit: CAD 500.00 per night

    Optional extras

    • Cooked-to-order breakfast is offered for an extra charge of CAD 21.00 per person (approximately)

    PetsPay at property

    • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Self parking costs CAD 13 per day with in/out privileges
    • Valet parking costs CAD 24 per day with in/out privileges

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from April to September

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer and masks are required in public areas.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Policies

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

    Also known as

    • Civic Autograph Collection
    • Civic Autograph Collection
    • Civic Hotel Autograph Collection Hotel
    • Civic Hotel Autograph Collection Surrey
    • Civic Hotel Autograph Collection Hotel Surrey

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 13 per day. Valet parking costs CAD 24 per day.
    • Yes, there's a seasonal outdoor pool. The swimming pool will be unavailable from October 13 2021 to April 30 2022 (dates subject to change).
    • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 110 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes, Prado Cafe offers local cuisine. Nearby restaurants include Sushi King George (3-min walk), Central City Brewing Company (4-min walk), and Sushi & Roll (4-min walk).
    • No, this hotel doesn't have a casino, but Hard Rock Casino Vancouver (19-min drive) and Starlight Casino (24-min drive) are both nearby.
    • Have fun with nearby activities like cycling, hiking, and kayaking. Civic Hotel Autograph Collection also has a seasonal outdoor pool.
    8.8.Fabulous.
    • 10.0.Exceptional

      Loved it!!!

      Loved the experience. The room did seem a bit small when first entering but didn’t mind as it was so nice. Had the corner room so the view was just amazing, did not feel like I was staying in surrey. The staff is very nice and you get quick service for anything via text. I really enjoyed being able to just text for any question. The pool was my favourite aside from the view. They have mini palm trees and wooden lounge chairs and it is quite a vibe. Would definitely stay again.

      Harnit, 1 night trip, Aug. 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The property was very clean, modern and well situated. The restaurant in the hotel was great and the staff were very kind, helpful and excellent to chat with. They were eager to guide us and answer all our questions in regards to sites, sky train etc.. Overall an excellent hotel, would definitely stay here again:)

      3 night family trip, Jul. 15, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      I love the service and warm welcome

      1 night family trip, Jul. 15, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Very clean and nice room, friendly service. Unfortunately the pool was closed, which i was looking forward to using.

      1 night romance trip, Jul. 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      It’s a beautiful new hotel

      1 night trip with friends, Jun. 30, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Good

      1 night trip, Jun. 29, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      View from the room incredible...place to walk to ends choices....The helpfulness from the staff knew NO limits Thank you

      4 night trip, Jun. 29, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Service is good but amenity needs improvement

      The refrigerator not cold at all, it’s totally a joke since I tried very hard to ask Reception to put me in waiting list hopefully I can get a fridge at least on my second day of stay. Luckily I did have it on second day however the fridge means nothing at all as the coke was still warm even after 4 hours. Very disappointing experience!

      1 night family trip, Jun. 28, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice updated style, bright, good staff attitude and service. Paying for parking, lot was full, went to overload and waited 20 minutes for security to show us where to park.

      2 night family trip, Jun. 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      I didn't like that they didn't have room service

      1 night trip, Jun. 28, 2021

      Verified Expedia guest review

    See all 384 reviews