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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5-star hotel with 2 restaurants, near Granville Street

  • Free on-the-go breakfast and free WiFi
From
A$137

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1 / 70Guest Room
8.6.Fabulous.
  • Friendly welcome. The staff at reception and the concierge nothing was too much trouble…

    Mar. 9, 2020

  • Did not like to have to pay extra for parking, pay extra for an « Eco fee » never told…

    Jan. 21, 2020

See all 823 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 118 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Fitness center
  • Self parking

For families

  • Microwave
  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Downtown Vancouver
  • Granville Street - 1 min walk
  • Robson Street - 10 min walk
  • BC Place Stadium - 16 min walk
  • Queen Elizabeth Theatre - 16 min walk
  • Rogers Arena - 19 min walk
The following facilities or services will be unavailable from July 2 2020 to April 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Double Beds, Non Smoking, Balcony
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)
  • Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)
  • Superior Room, 1 Queen Bed, Non Smoking, Balcony
  • Superior Room, 1 King Bed, Non Smoking, Balcony
  • Standard Room, 1 King Bed, Non Smoking, Balcony
  • Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Location

  • In Downtown Vancouver
  • Granville Street - 1 min walk
  • Robson Street - 10 min walk

What’s around

Landmarks

  • In Downtown Vancouver
  • Granville Street - 1 min walk
  • Robson Street - 10 min walk
  • BC Place Stadium - 16 min walk
  • Queen Elizabeth Theatre - 16 min walk
  • Rogers Arena - 19 min walk
  • Canada Place - 19 min walk
  • Granville Island Public Market - 20 min walk
  • Vancouver Waterfront - 21 min walk
  • Vancouver Convention Centre - 21 min walk
  • Vancouver General Hospital - 34 min walk

Getting around

  • Vancouver International Airport (YVR) - 20 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 6 min drive
  • Pitt Meadows, BC (YPK) - 50 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 127 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 123 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 147 min drive
  • Vancouver Waterfront Station - 17 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 29 min walk
  • Vancouver Pacific Central Station - 6 min drive
  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver City Center Station - 9 min walk
  • Granville Station - 11 min walk

At a glance

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (CAD 27.34 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snorkelling nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Waterskiing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5500
  • Conference space size (meters) - 511
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Hand-held showerhead
  • Closed captioned TV
  • Grab bar - in shower

Languages Spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Greek
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish
  • Ukrainian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Edge Social Grille - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

The Sneeki Tiki - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snorkelling nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Waterskiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Best Western Plus Chateau Granville Hotel Vancouver
  • Granville Best Western
  • Best Western Plus Chateau Granville Hotel
  • Best Western Plus Chateau Granville
  • Best Western Plus Chateau Granville Hotel Suites
  • Best Western Plus Chateau Granville Hotel Suites
  • Best Western Plus Chateau Granville Hotel
  • Best Western Plus Chateau Granville Vancouver
  • Best Western Plus Chateau Granville
  • Best Western Plus Chateau Granville Hotel Suites
  • Best Chateau Granville
  • Chateau Best Western Granville
  • Chateau Granville
  • Chateau Granville Best Western

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs CAD 27.34 per day

Pets are allowed for an extra charge of CAD 25 per accommodation, per night

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: CAD 100 per accommodation, per day

Pet deposit: CAD 50 per day

  • Resort fee: CAD 2.10 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 27.34 per day. Electric vehicle charging is available.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of CAD 25 per accommodation, per night, and there's also a deposit of CAD 50 per day. Service animals are exempt from fees.
  • You can check in from 4:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and American cuisine. The dining venue will be unavailable from July 2 2020 to April 30 2021 (dates subject to change). Nearby restaurants include Firecrust (3-min walk), Guu Garden (4-min walk), and Breka Bakery & Café (4-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars and a fitness center.
8.6.Fabulous.
  • 8.0.Very good

    Central location. Great price for Vancouver. restaurant onsite was great to eat at

    Tracey, 1 night family trip, Dec. 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    well renovated and maintain at a reasonable standard. Clean and the room is larger than expected.

    Philip, 7 night family trip, Dec. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Convenient location, close to shopping and restaurants. Staff were very friendly and helpful.

    2 night family trip, Nov. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Locality of hotel,service,friendly and professional staff,room s very neat & tidyOnly downside was Granville st seems to be the main thoroughfare for police,Ambulances and Firetrucks screaming past on the way to jobs.We were on the top floor and could clearly hear them at all hours.

    5 night trip, Sep. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved the location, the space, the view - fantastic hotel!

    3 night romance trip, Sep. 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    All staff were friendly and very helpful. Was in a okay location but close drives to see the sights!

    LEE, 2 night family trip, Sep. 9, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Location in the CBD,, close to airport and underground parking

    3 night family trip, Aug. 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location is good, a minutes walk to Yaletown and pacific center.

    1 night romance trip, Aug. 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Jesse and staff at the front desk were so helpful .Melvin in the restaurant was great ,,he gave great service .i love the way u guys are training young people from all over the world to work in ur hotel.i will tell People to come and stay at ur hotel and I will be back also 👍

    4 night trip, Jun. 5, 2019

    Verified Lastminute guest review

  • 6.0.Good

    Room was fine though a little small. Not enough room to open my suitcase, Gym small but good. Desk staff unfriendly. Not a hello in 4 days. We arrived early on checkin day - 8am. Was told I’d get the first room ready and would get a call when room ready. Nobody bothered. Drew who looked after concierge is a credit to the hotel. Very busy ( overworked perhaps ) but always with a lovely welcoming smile and time for you. I think all desk staff could learn a lot from him. I can put up with a lot with friendly nice staff when away. Just unfriendly I wouldn’t stay again.

    Sue, 4 night romance trip, May 31, 2019

    Verified Lastminute guest review

See all 823 reviews