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The Chen Melbourne - Art Series

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Set near Deakin University, Art Series - The Chen offers a sophisticated retreat. Take in the views from the rooftop terrace, get energized at the gym, or unwind with dry cleaning services and Zero Moda's diverse menu offerings. With an outdoor pool and helpful staff nearby shopping centers like Doncaster Shopping Centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Weekly housekeeping
  • Restaurants
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

For families (6)

  • Cots/infant beds (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
The current price is AU$135
includes taxes & fees
24 May - 25 May

Why we love this property

Poolside luxury
This luxury hotel features an outdoor pool area with comfortable pool loungers. Perfect for basking in the sun during a refreshing swim break.
Premium sleep comfort
Wrapped in soft dressing gowns, guests drift into peaceful slumber behind light-blocking drapes. This luxury hotel enhances relaxation with in-room minibars.
Artful luxury perch
Soak in the splendid views atop this luxury hotel's rooftop terrace. The Art Deco architecture adds a touch of glamour to the skyline experience.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Chen Deluxe King

Chen Deluxe King

Chen Deluxe King

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chen Deluxe King, Balcony

Chen Deluxe King, Balcony

Chen Deluxe King, Balcony

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Chen King, Balcony

Chen King, Balcony

Chen King, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout curtains

Chen Queen

9.4 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Twin Room, 2 Queen Beds (Chen)

Twin Room, 2 Queen Beds (Chen)

9.4 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

  • Sleeps 6
  • 2 Single Beds

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The price is AU$187
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About the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128

What's nearby

  • Box Hill Central - 2 min walk - 0.2 km
  • Box Hill Institute - 5 min walk - 0.5 km
  • Box Hill Town Hall - 9 min walk - 0.8 km
  • Melbourne Cricket Ground - 22 min drive - 21.9 km
  • Crown Casino - 24 min drive - 18.1 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 35 min drive
  • Melbourne Airport (MEL) - 40 min drive
  • Flinders Street Station - 27 min drive
  • Dandenong Station - 28 min drive
  • Southern Cross Station - 29 min drive
  • Box Hill Station - 6 min walk
  • Mont Albert Station - 16 min walk
  • Laburnum Station - 25 min walk

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk
  • ‪Selene's Chocolate Bar - ‬6 min walk
  • ‪Fountains Restaurant - ‬6 min walk

About this property

The Chen Melbourne - Art Series

  • The Chen Melbourne - Art Series features a rooftop terrace and puts you within a 10-minute walk of Box Hill Hospital. Guests can take a dip in the outdoor pool or grab a bite to eat at Zero Moda, which serves breakfast, lunch and dinner. This luxurious hotel is also within a short drive of Doncaster Shopping Centre and Deakin University. Fellow travellers say great things about the helpful staff and nearby shopping. The property is only a short walk to public transportation: Box Hill Station is 6 minutes away.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges AUD 1.1 for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 24 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop

Travelling with children

  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 49-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Cookware, dishes and utensils

More

  • Weekly housekeeping
  • In-room safe

Special features

Dining

Zero Moda – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Golden Lilly – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of AUD 1.1

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Self-parking costs AUD 24 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Art Series Chen Hotel Box Hill

Art Series Chen Hotel

Art Series Chen Box Hill

Art Series Chen

Art Series The Chen

The Chen Melbourne Art Series

The Chen Melbourne - Art Series Hotel

The Chen Melbourne - Art Series Box Hill

The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Does The Chen Melbourne - Art Series offer free cancellation for a full refund?

Yes, The Chen Melbourne - Art Series does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Chen Melbourne - Art Series?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Chen Melbourne - Art Series?

Sorry, pets aren't allowed.

Is parking offered on site at The Chen Melbourne - Art Series?

Yes. Self-parking costs AUD 24 per day. Parking spaces may be limited.

What are the check-in and check-out times at The Chen Melbourne - Art Series?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at The Chen Melbourne - Art Series?

No, this hotel doesn't have a casino, but Crown Casino (18-min drive) is nearby.

What is there to do at The Chen Melbourne - Art Series and nearby?

The Chen Melbourne - Art Series has an outdoor pool and a fitness centre.

Are there restaurants at or near The Chen Melbourne - Art Series?

Yes, Zero Moda offers Chinese cuisine.

What's the area around The Chen Melbourne - Art Series like?

The Chen Melbourne - Art Series is a short 6-minute walk from Box Hill Station and 9 minutes' walk from Box Hill Hospital.

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Reviews

The Chen Melbourne - Art Series Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities

Popular mentions

Room
Service staff
Restaurant
Location
Parking
Bed
Shower
Trains
Bathroom
Coffee

Reviews

Verified

10/10 Exceptional

Clean friendly staff
Michael, 2-night trip
Verified

10/10 Exceptional

Very convenient location, nice condition of the hotel rooms
Ian, 2-night trip
Verified

10/10 Exceptional

Great rooms, wonderful and friendly staff who are very accommodating, close to restaurants and shops.
H, 3-night trip
Verified

10/10 Exceptional

Always a clean room, modern, inviting, even stylish. And the price is excellent value.
Linus, 2-night trip
Verified

10/10 Exceptional

Comfortable beds, good amenities and very convenient location
Ian, 1-night trip
Verified

10/10 Exceptional

Extremely friendly, kind, and helpful staff. Lovely clean, relaxing and quiet room & amenities.
Rhona, 1-night trip
Verified

10/10 Exceptional

It had everything we needed for our five night stay in Melbourne . Comfortable , friendly staff , close to shops and public transport , comfortable room
Joumana, 5-night trip
Verified

8/10 Very good

Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.
Gordon, 1-night trip
Verified

10/10 Exceptional

The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!
Ian, 1-night trip
Verified

8/10 Very good

great location staff were positive and quick to help beds were comfortable shower was always hot
Olga, 2-night trip
Verified

10/10 Exceptional

Clean rooms, friendly service. The hotel manager went out of his way to ensure we had what we needed for a comfortable stay with our toddler - I was very impressed.
Kacey, 2-night trip
Verified

10/10 Exceptional

Rooms and linen were new and clean. The staff were friendly and helpful. The food from the ground floor restaurants were amazing and well worth the stay.
NIEL, 2-night trip
Verified

10/10 Exceptional

Rooms were clean. Staff very nice.
Jeanette, 1-night trip
Verified

10/10 Exceptional

Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.
Tommy, 7-night trip
Verified

10/10 Exceptional

Staff were truly awesome! Everything was close by, the hotel is a great place to stay as is right beside trams and metro. All was great except the carpets could be cleaned better as they are a bit dirty in rooms and hallways.
Jamshid, 7-night trip
Verified

10/10 Exceptional

Room was very clean and the view was amazing

Room was very clean and comfortable. The staff were very friendly. Our stay here was very welcoming. We will definately be staying here again.
Samir, 7-night trip
Verified

10/10 Exceptional

The staff, particularly front of house Min were exceptional in the their attendance to our needs. The room was at the same level as the staff,excellent in its presentation. Would stay on my next visit without hesitation. Thankyou Min for you kindness and professionalism
Clive, 1-night trip
Verified

10/10 Exceptional

The staff were exemplary. Wonderful people skills.
Denise, 2-night trip
Verified

10/10 Exceptional

Great position in Box Hill and very nice room
Isabel, 3-night trip
Verified

10/10 Exceptional

great！Convenient！Good receptionist and people！
Xiaolu, 3-night trip
Verified

10/10 Exceptional

Close to shopping and numerous restaurants. Room was clean and current. Friendly staff are all very helpful when asked for support.
Michael, 3-night trip
Verified

10/10 Exceptional

New and modern. Very close to Box Hill central locations too.
Yi, 3-night trip
Verified

8/10 Very good

Comfortable

A bit dusty behind the bed and no doona but has two sheets, otherwise comfortable. Very easy to get to from Box Hill train station.
1-night trip
Verified

8/10 Very good

Excellent stay with lots of food options around except maybe breakfast and close to the train
S R Butcher, 6-night trip
Verified

8/10 Very good

Nice, safe location Shower drain was a bit clogged but they sorted that very quickly, a bit dusty on some surfaces, black out curtains hard to push up against wall so it let some light in
Ronald, 4-night trip