In the heart of Chinatown, Heritage Collection on Chinatown - A Digital ApartHotel is your retreat. With laundry facilities and luggage storage at hand, stay connected with in-room WiFi.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Non-smoking
Laundry facilities
Air conditioning
Microwave
Kitchenette
Free WiFi
Main amenities (6)
9 smoke-free apartments
Weekly housekeeping
Air conditioning
Front desk safe
Self-serve laundry
Luggage storage
Feel at home (6)
Kitchenette
Laundry facilities
Blackout curtains
Digital TV service
Limited housekeeping
Netflix
Room options
View all photos for Studio - No windows
Studio - No windows
Highlights
Air conditioning
Kitchenette
Fridge
Smart TV
Blackout curtains
Bidet
Rainfall showerhead
Hairdryer
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Premium Skylight Loft
Premium Skylight Loft
Highlights
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Blackout curtains
Bidet
Rainfall showerhead
Hairdryer
19 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Studio Premium
Studio Premium
Highlights
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Blackout curtains
Bidet
Rainfall showerhead
Hairdryer
15 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Studio Single Room - No Windows
Studio Single Room - No Windows
Highlights
Air conditioning
Kitchenette
Fridge
Smart TV
Blackout curtains
Bidet
Rainfall showerhead
Hairdryer
120 sq m
Studio
1 bathroom
Sleeps 1
1 Single Bed
View all photos for Studio Single (Skylight)
Studio Single (Skylight)
Highlights
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Blackout curtains
Bidet
Rainfall showerhead
Hairdryer
13 sq m
Studio
1 bathroom
Sleeps 1
1 Single Bed
View all photos for Studio Skylight
Studio Skylight
Highlights
Air conditioning
Kitchenette
Full-sized fridge/freezer
Smart TV
Blackout curtains
Bidet
Rainfall showerhead
Hairdryer
13 sq m
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Studio Premium with no windows (Located on ground floor by the street mural)
Studio Premium with no windows (Located on ground floor by the street mural)
Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
JB Sentral - 50 min drive
Telok Ayer Station - 4 min walk
Maxwell Station - 4 min walk
Chinatown Station - 5 min walk
Restaurants
Le Bon Funk - 1 min walk
Archipelago - 1 min walk
THIRTY-SIX Brewlab & Smokehouse - 1 min walk
The Lion's Den - 1 min walk
Wine Tapas Friends - 2 min walk
About this property
Heritage Collection on Chinatown - A Digital ApartHotel
Heritage Collection on Chinatown - A Digital ApartHotel offers a great location, putting you within a 15-minute walk of Raffles Place and Clarke Quay Central. Apartments feature kitchenettes, Smart TVs and rainfall showerheads. Public transportation is only a short walk: Telok Ayer Station is 4 minutes and Maxwell Station is 4 minutes.
Languages
Chinese (Mandarin), English, Filipino, Malay
At a glance
Property size
9 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Internet
Free WiFi
Parking and transport
No on-site parking available
Kitchenette
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Toaster
Paper towels
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall shower head
Shampoo
Toilet paper
Towels provided
Soap
Hairdryer
Bidet
Free toiletries
Entertainment
Smart TV with digital service
Netflix
Laundry
Laundry facilities
Laundry detergent
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Limited housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Location highlights
Near a metro station
Near a train station
In the business district
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
9 rooms
Fees & policies
Refundable deposits
Deposit: SGD 300.0 per stay
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Heritage @ Chinatown Apartment
Heritage Chinatown Apartment
Heritage Apartments @ Chinatown
Heritage Collection on Chinatown
Heritage Collection on South Bridge
Heritage Collection on Chinatown (SG Clean)
Heritage Collection on Chinatown A Digital Hotel
Frequently asked questions
Are pets allowed at Heritage Collection on Chinatown - A Digital ApartHotel?
Sorry, pets aren't allowed.
Is parking offered on site at Heritage Collection on Chinatown - A Digital ApartHotel?
Sorry, there's no on-site parking at Heritage Collection on Chinatown - A Digital ApartHotel.
What are the check-in and check-out times at Heritage Collection on Chinatown - A Digital ApartHotel?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Does Heritage Collection on Chinatown - A Digital ApartHotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a microwave and cookware.
What's the area around Heritage Collection on Chinatown - A Digital ApartHotel like?
Heritage Collection on Chinatown - A Digital ApartHotel is in Downtown Singapore, a short 4-minute walk from Telok Ayer Station and 9 minutes' walk from Raffles Place.
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Heritage Collection on Chinatown - A Digital ApartHotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
6 Feb 2023
Clean nice room. Very friendly communication from the hotel! Totally recommend especially how convenient the location is in Chinatown.
Johnny
Johnny, 3-night trip
8/10 Very good
5 Nov 2022
Great location with laundry facilities on site. Irean and Rizza and the concierge team extremely responsive to communicate with over WhatsApp. Cleanliness could be improved upon in the finer details but overall comfortable and relaxing.
Winnie
10/10 Exceptional
14 Oct 2022
Privacy and near eateries. Transportation wise, it is not as convenient compared to areas with green and red MRT lines
Lee Chuan
Lee Chuan, 2-night trip
8/10 Very good
21 Nov 2022
Good place to stay
The overall experience is quite good. The room is clean and comfortable. The subway and lots of resteraunts are nearby and could be reached by foot.
The only downside is the location is closing to street and sometimes there is noise from cars or people passing by. It might be bothersome if you have trouble in sleep but luckily I am quite easy to fall in sleep.
Chih-Huang
Chih-Huang, 2-night trip
6/10 Good
2 May 2023
Check in process is hot or miss, took over 2 days to get a working key.
Bed was super hard, and not queen sized as advertised.
Decent enough location, close to PT.
Daniel
Daniel, 5-night trip
10/10 Exceptional
14 July 2022
Super customer service experience
This is my first time experience with Heritage Collection Hotel in Singapore and It was very pleasant and too tier experience thanks to Mary and Alosia.
I am top tier level in 3 global brand hogels and two of them provide me with 1 to 1 concierge service but never experienced like what Mary and Alosia in Heritage Collection hotel provided me.
I will definitely come back again when I visit city next time
Nice boutique hotel in a prime location. Self check-in and keyless entry via smartphone is a unique touch. (Make sure your phone doesn't run out of battery). Check-in process may be challenging for non tech-savvy guests but the team (Mary, Jarwin & Alosia) was diligent in making sure I understood the procedures well in advance. Room is clean with washing machines provided. Will be back again as it's convenient and close to the office.
Hemala
Hemala, 3-night trip
10/10 Exceptional
4 May 2022
Perfect location
I agree with the other reviews - the check-in process is excellent technology and is really cool, but has some quirks . That said, the people we interacted with on the Heritage staff were super excellent. We rented a room with a washer and dryer which do take up some precious space. If you don't need the washer/dryer, go for a room without (there are shared washing machines available anyway). There was no place to really put our luggage so we found ourselves moving it around constantly. Not a huge deal, just a little nuisance.
But in the end, none of this really mattered - we had hot water, a fridge, a bed, air conditioning. And above all else, the location here is absolutely perfect. About a 3 minute walk to the MRT station and 3 minutes in the other direction to the Maxwell hawker center which is a MUST if you want good and very cheap food. We would absolutely stay here again.
Oh, and I think the people before us had a ton of durian fruit in the fridge. The smell was...something. But as soon as we were in the room for like 30 seconds it kind of went away.
The room was located in a great central location: near to bus/ MRT stations + variety of food options as well! We booked the loft, which was smaller than we expected. However, the room was clean and cozy and our guest experience, Mary, was friendly and made the check-in process a smooth one. Being able to do our laundry was a plus point as well:)
Overall, definitely a value-for-money stay and would consider coming back again!
Carmen
Carmen, 2-night trip
10/10 Exceptional
17 June 2021
It is a no frills but cosy setting. There are
Syed
Syed, 2-night trip
10/10 Exceptional
16 May 2021
The property is nice and clean. However, there are several Heritage Collection hotels in the same area, make sure your taxi driver or delivery driver gets the correct address.
Verified traveller
2-night trip
10/10 Exceptional
12 Feb 2021
The stay was a very pleasant one. Mary was very helpful during my check-in. Overall, the experience was a great one and I would highly recommend this place.
Hongwei
Hongwei, 3-night trip
10/10 Exceptional
7 Feb 2021
Helped with getting luggage upstairs. Very nice staff
Verified traveller
2-night trip
10/10 Exceptional
29 Jan 2021
Love the stay!
Amazing
Gayathri
Gayathri, 2-night trip
10/10 Exceptional
19 Jan 2021
The place has no receptionist but only communication by phone and keys are in a lockbox with a combination sent once you have made payments. Overall the stay has been great, the room I paid for has its own washer and dryer so it is very convenient for a long stay as you can do your own laundry. The location is the other end of Pagoda Street so if you a looking for good food at a cheap price just cross the street and walk to the other end of Pagoda Street.
Tyler
Tyler, 7-night trip
10/10 Exceptional
30 Dec 2020
Very friendly staff.
This place is very nice and clean. The staff Marry is very friendly and helpful. Will be back soon.
Lim
Lim, 2-night trip
10/10 Exceptional
17 Dec 2020
1st Staycation in 2020 in Covid19 Era
We stayed at the loft unit, convenient location. Mary and Rid were friendly and helpful prior and during check in. Also the process to check in is easy and seamless, accomodating the safe distance measures implemented by the authorities. Just a feedback on the tv channels i.e. apple and netflix which did not really work as you need to pay to watch shows and that i needed to sign in to my account in netflix when i was there.
Overall is a good stay. Love it
Verified traveller
2-night trip
8/10 Very good
9 Dec 2020
We wanted a staycation that was cozy, centralised and allowed us to do some light cooking (microwave/electric cooker) and i’m so glad we found this place! Overall a very pleasant stay, most of the things we needed were provided. The only issue was that the room’s ventilation/air circulation seems pretty bad. Moisture in the bathroom doesn’t seem to dry out as fast, it would take almost a whole day to dry. This caused the rest of the floor & even the walls in the rest of the room to be slightly damped. We’re not sure if it was coming from the bathroom or was it because it was raining. Either way, it was a little disgusting and it took awhile for the floors & walls to dry. Not sure if other rooms experienced the same thing or not but overall, a good experience for the location and price!
Peggy
Peggy, 2-night trip
6/10 Good
25 Nov 2020
Wang Wah
Wang Wah, 7-night trip
8/10 Very good
9 Nov 2020
Cozy and comfortable, but get what you paid for
The staff were extremely friendly and helpful. I even got a small care package midway through my stay. The room was clean and the bed was comfortable (expect hard beds in Asia). It came with a TV with Netflix. My particular room was an interior room so there was no window, which made it feel a bit claustraphobic. At night there was the odd sound of footsteps above me and I could hear voices from other rooms through the ventilation shaft. But the room had everything I needed, including fridge, iron / board, desk for working, Wi-Fi. The location is good - it is just opposite the Chinatown food street with lots of restaurants or a Hawker center (outdoor food court).
Sterren
Sterren, 14-night trip
8/10 Very good
21 Oct 2020
Nice friendly manager (Riduan) who made the check in efficient and prompt. He was also very accomodating for my request for a later check out timing