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Shangri-La Rasa Sentosa, Singapore (SG Clean)

Photo gallery for Shangri-La Rasa Sentosa, Singapore (SG Clean)

2 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach towels, kayaking
On the beach, sun-loungers, beach towels, kayaking
On the beach, sun-loungers, beach towels, kayaking
2 outdoor pools, pool umbrellas, pool loungers

Overview of Shangri-La Rasa Sentosa, Singapore (SG Clean)

Shangri-La Rasa Sentosa, Singapore (SG Clean)

5.0 star property
5-star beachfront resort with spa, near Universal Studios Singapore
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
101 Siloso Road Sentosa, Singapore, 098970
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Steam room
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Sentosa Island
  • Universal Studios Singapore - 22 min walk
  • Siloso Beach - 1 min drive
  • Raffles Place - 11 min drive
  • Gardens by the Bay - 12 min drive
  • Marina Bay Sands Casino - 12 min drive
  • Marina Bay Sands Skypark - 12 min drive
  • Orchard Road - 13 min drive
  • Singapore Botanic Gardens - 13 min drive
  • Suntec City - 13 min drive
  • Bugis Street Shopping District - 13 min drive

Getting around

  • Changi Airport (SIN) - 34 min drive
  • Singapore (XSP-Seletar) - 39 min drive
  • Senai International Airport (JHB) - 72 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 23 miles/37.1 km
  • JB Sentral - 34 min drive
  • Beach Station - 15 min walk
  • Imbiah Station - 18 min walk
  • Resorts World Station - 21 min walk
  • Area shuttle
  • Free shopping centre shuttle

Restaurants

  • Bagus Cafe - 19 min walk
  • The Rock Bar - 4 min drive
  • Sand Bar - 12 min walk
  • Trapizza - 4 min walk
  • Prive - 8 min drive

About this property

Shangri-La Rasa Sentosa, Singapore (SG Clean)

At Shangri-La Rasa Sentosa, Singapore (SG Clean), you can spend time at the beach relaxing on a sunlounger, plus you'll be within a 10-minute drive of Universal Studios Singapore. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and reflexology. Silver Shell Cafe, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious resort. The breakfast and location get great marks from fellow travellers. The property is only a short walk to public transportation: Beach Station is 15 minutes away.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, German, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 454 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Please note: when arriving to Sentosa Island by car or taxi guests can present their reservation confirmation details at the main gate to enter the island without an entrance fee.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Playground
  • Children's menu
  • Bed rails
  • Lifeguard on site

What to do

  • On the beach
  • Kayaking
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (11980 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Silver Shell Cafe – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Casserole – This restaurant specialises in Moroccan cuisine and only serves dinner. Open daily.
8 Noodles – This restaurant specialises in Asian cuisine and serves lunch, dinner and light fare. Open daily.
Bubble Bar – On-site bar. Open daily.
Trapizza – This beachfront family restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: SGD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 40 for adults and SGD 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for SGD 100.0 per night
  • Children's club access is available for an extra charge
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Rasa Resort
Rasa Resort Sentosa
Rasa Sentosa
Rasa Sentosa Resort
Sentosa Rasa
Sentosa Rasa Resort
Shangri-La's Rasa Sentosa
Shangri-La's Rasa Sentosa Resort
Rasa Hotel Sentosa Island
Shangri La Sentosa
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Shangri-La's Rasa Sentosa Resort Singapore
Shangri-La's Rasa Sentosa Singapore
Shangri La's Rasa Sentosa Resort Spa
Shangri La Rasa Sentosa Singapore
Shangri La's Rasa Sentosa Resort Spa
Shangri La Rasa Sentosa Singapore (SG Clean)
Shangri La's Rasa Sentosa Resort Spa (SG Clean)
Shangri-La Rasa Sentosa, Singapore (SG Clean) Resort
Shangri-La Rasa Sentosa, Singapore (SG Clean) Singapore
Shangri-La Rasa Sentosa, Singapore (SG Clean) Resort Singapore

Frequently asked questions

Does Shangri-La Rasa Sentosa, Singapore (SG Clean) offer free cancellation for a full refund?
Yes, Shangri-La Rasa Sentosa, Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La Rasa Sentosa, Singapore (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Rasa Sentosa, Singapore (SG Clean)?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Rasa Sentosa, Singapore (SG Clean)?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Rasa Sentosa, Singapore (SG Clean)?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Shangri-La Rasa Sentosa, Singapore (SG Clean)?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Shangri-La Rasa Sentosa, Singapore (SG Clean)?
No, this resort doesn't have a casino, but Resort World Sentosa Casino (19-min walk) and Marina Bay Sands Casino (12-min drive) are both nearby.
What is there to do at Shangri-La Rasa Sentosa, Singapore (SG Clean) and nearby?
Have fun with on-site activities such as kayaking and rowing. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Rasa Sentosa, Singapore (SG Clean) also has a water slide and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Shangri-La Rasa Sentosa, Singapore (SG Clean)?
Yes, there are 4 on-site restaurants, featuring beachfront dining and international cuisine.
What's the area around Shangri-La Rasa Sentosa, Singapore (SG Clean) like?
Shangri-La Rasa Sentosa, Singapore (SG Clean) is a short 3-minute walk from Siloso Beach and 19 minutes' walk from Resort World Sentosa Casino. Travellers love the resort's prime location.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Relaxaing stay on Sentosa Island
jEnjoyablie, relaxing experience with impressive inclusive breakfast Several restaurant options. The adults only pool and kids/family pool areas were well monitored.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kenichi, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Felt more like a 3.5 star hotel
Felt more like a 3.5 star hotel. Amazing pool and view! kids loved it. Rooms and restaurants are VERY old and in need of renovation. Lots of bird poo on the seats in our balcony. Very crowded. We had to line up and wait every morning for breakfast. Lobby, restaurants and lifts were in open area with no air-conditioners.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

This was our 10th stay at a Shangri-la hotel. Our 4th at this hotel. This was an extremely unusual visit! We stayed for 6 nights. Day one started out unbelievabl!The shower was inaccessible due to door! We did not notice it until 9:15 PM. We “tried”to access the shower. I am only 5’9, and my wife is 5’1. The door swung into the tiny shower. We both could not enter. We went outside on the balcony to see the perfect Sea View! My wife closed the door, and we were locked out!!! We were stuck on the 10th floor balcony for 10 minutes without our phones. No person anywhere to get help. I kept pulling the door! I did not want to break the glass! Finally it opened! My wife took a video of me unable to access the shower! We went to the check in at about 9:30 PM to get another room. The woman was extremely nice like everyone is in Singapore, but told me all the rooms are like that!!! Wow! I have stayed in 1,2, 3,4,5 star hotels hotels and never have I encountered this. I told her this is our 10th stay at Shangri-la, and we always were able to fit in the shower! I showed her the video, and it proved our situation. So we had to uproot, pack all our belongings that we put in the drawers. It took about 25 minutes. We were in the perfect Sea View, room 1033! So we get a different room, 835. It was a Sea View, but not nearly the perfect view of room 1033! Instead of upgrading to a better room for our inconvenience, we got a downgrade! Also construction 3 days above us, even at midnight! Awful
Walter, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bora, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel that overlooks the sea and includes a beach. Pool facilities are great including quick delivery. Outside of the hotel is starting to feel tired, a repaint is needed. Cocktails at the pool are substandard considering the cost. Amazing pool area and activities for the kids.
Ray, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place with great views and great customer service.
Mirsad, 2-night romance trip
Verified Expedia guest review

6/10 Good

I called concierge many times no one answer me ! Check in took long time waiting for room after2!!!!
Danah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a enjoyable stay here. Staff are freindly , warm and accomodating. Had fantastic views, breakfast, beach, pool and other resort facilities.
Mervin, 5-night family trip
Verified Expedia guest review