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Carlton Hotel Singapore (SG Clean)

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Outdoor pool
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Overview of Carlton Hotel Singapore (SG Clean)

Carlton Hotel Singapore (SG Clean)

4.5 star property
Luxury hotel with spa, near Cathedral of the Good Shepherd

9.0/10 Superb

989 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Meeting Facilities
The price is AU$274
Price available on 27/7/2022
Map
76 Bras Basah Road, Singapore, 189558
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Singapore
  • Orchard Road - 6 min walk
  • Raffles City - 6 min walk
  • Marina Square - 10 min walk
  • Singapore City Hall - 11 min walk
  • Clarke Quay Central - 13 min walk
  • Suntec City - 13 min walk
  • Suntec Singapore - 14 min walk
  • Merlion - 17 min walk
  • Robertson Quay - 19 min walk
  • Singapore Flyer - 19 min walk

Getting around

  • Singapore Changi Airport (SIN) - 22 min drive
  • Seletar Airport (XSP) - 26 min drive
  • Senai International Airport (JHB) - 65 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.7 miles/35 km
  • JB Sentral - 51 min drive
  • Bras Basah Station - 3 min walk
  • City Hall Station - 5 min walk
  • Esplanade Station - 5 min walk
Map

About this property

Carlton Hotel Singapore (SG Clean)

When you stay at Carlton Hotel Singapore (SG Clean), you'll be in a great location, within just a 10-minute walk of Orchard Road and Marina Square. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Wah Lok, one of 4 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. The comfortable beds and helpful staff get great marks from fellow travelers. Public transportation is just a short walk: Bras Basah Station is 3 minutes and City Hall Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 940 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 14 days after check-out.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Yoga classes
  • Golfing nearby

Working away

  • Business center
  • 13 meeting rooms
  • Conference space (4370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1988
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

LifeSpa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Dining

Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
Shinji by Kanesaka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cleaning deposit: SGD 200 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 33 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7 AM to 10 PM
  • Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 11 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore
Carlton Singapore Sg Clean
Carlton Hotel Singapore (SG Clean) Hotel
Carlton Hotel Singapore (SG Clean) Singapore
Carlton Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness
Write a review

8/10 Very good

staycation
Fairly good hotel and room. Shame about staff communications and non availability of premier lounge (was not highlighted it was closed on website or booking). Good places locally for easy breakfast options compared to the expensive one offered.
A S, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Good Stay
Checking-in was smooth. We just need to show our ID and the hotel system has all the booking details. Though the room is cleaned, housekeeping forgot to top up the beverages, like, the creamer, stirrer and capsules.
Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Fung Yi Ofanny, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Good.
Strategis location. Cleaness Ok. Service Ok.
KOSEN, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Solid base for business and vacation
Nice hotel in a great location. Ticked all the boxes needed for business travel and would be a venue I use again. Staff were helpful and courteous.
Matthew, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Dickson Tai Wah, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Wai lin Deborah, 10-night trip
Verified Hotels.com guest review

6/10 Good

smelly - stains - not at Carlton level
hotel checkin was easy - old furniture with stains on them. Stains on countertops / tables (or hopefully not just dirt). Drain in bathroom didn't drain well. Room smelled like cigarettes even though it was a non-smoking room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melaine, 1-night trip
Verified Hotels.com guest review