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The Franklin London - Starhotels Collezione

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Located close to Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers a tranquil retreat. Treat yourself to fine Italian cuisine at The Franklin Restaurant, enjoy garden views, or relax in the 24-hour gym. Guests appreciate the helpful staff and first-rate property condition.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is AU$705
includes taxes & fees
28 May - 29 May

Why we love this property

Work meets relaxation
Located in the city centre, this hotel offers a business centre and meeting room for productivity. After work, enjoy the full-service spa and bar.
Savoury Italian cuisine
A restaurant dishes up Italian cuisine with garden views. Guests can also visit the cafe, enjoy the bar, or start their day with a full breakfast.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Executive

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite Executive

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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Exterior
Royal Garden Hotel
London City Centre
  • Spa
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  • Free Wi-Fi
9.4 out of 10, Exceptional, 1,863 reviews
The price is AU$380
includes taxes & fees
7 June - 8 June
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About the area

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk - 0.3 km
  • Imperial College London - 6 min walk - 0.5 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km
  • Royal Albert Hall - 14 min walk - 1.2 km

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Farnborough (FAB) - 47 min drive
  • London (LCY-London City) - 49 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London (LTN-Luton) - 85 min drive
  • London Victoria Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Station - 29 min walk
  • South Kensington Underground Station - 7 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

Restaurants

  • ‪Voyage Lounge - ‬4 min walk
  • ‪Caffè Concerto - ‬4 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪Ciro's Pizza Pomodoro - ‬5 min walk
  • ‪Café Muse - ‬3 min walk

About this property

The Franklin London - Starhotels Collezione

  • When you stay at The Franklin London - Starhotels Collezione, you'll be in a fantastic location, only a five-minute walk from Victoria and Albert Museum and Brompton Oratory. Guests can visit the spa to indulge in massages, facials or body treatments, and Italian cuisine is served at The Franklin Restuarant, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: South Kensington Underground Station is 7 minutes and Knightsbridge Underground Station is 11 minutes.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 14 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hours off-site parking within 1312 ft (GBP 52 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

The Franklin Restuarant – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 40 per pet, per night

Parking

  • Parking is available nearby and costs GBP 52 per day (1312 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Franklin Hotel London

Franklin London

Franklin Hotel Starhotels Collezione London

Franklin Hotel Starhotels Collezione

Franklin Starhotels Collezione London

Franklin Starhotels Collezione

Franklin Starhotels Collezion

The Franklin Hotel Starhotels Collezione

The Franklin London - Starhotels Collezione Hotel

The Franklin London - Starhotels Collezione London

The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?

Yes, The Franklin London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Franklin London - Starhotels Collezione?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 14 kg per pet. There's a charge of GBP 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Franklin London - Starhotels Collezione and nearby?

The Franklin London - Starhotels Collezione has a spa and a 24-hour fitness centre.

Are there restaurants at or near The Franklin London - Starhotels Collezione?

Yes, The Franklin Restuarant offers Italian cuisine and garden views.

What's the area around The Franklin London - Starhotels Collezione like?

The Franklin London - Starhotels Collezione is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 10 minutes' walk from Hyde Park.

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Reviews

The Franklin London - Starhotels Collezione Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staff
Location
Room
Restaurant
Breakfast
Food
Bar
Gardens
Lobby
Bed

Reviews

Verified

8/10 Very good

Very friendly staff
Jonathan, 1-night trip
Verified

10/10 Exceptional

Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing
Claire, 1-night trip
Verified

10/10 Exceptional

Great staff, great location
Brad, 6-night trip
Verified

10/10 Exceptional

Lovely and welcoming staff, beautiful property
Sonja, 1-night trip
Verified

10/10 Exceptional

The staff was very helpful and treated us like a royalty.
Jeff, 2-night trip
Verified

8/10 Very good

Everything that was under the staff’s control was great. Only downside was that we were assaulted by cigarette smoke from another guest the first 3 days. Staff finally tracked down the source and our room was smoke free for the remaining days.
Lisa, 5-night trip
Verified

10/10 Exceptional

Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet
Georgina, 2-night trip
Verified

10/10 Exceptional

The staff was wonderful! Everything was top notch. I would highly recommend this place!
Laura, 3-night trip
Verified

10/10 Exceptional

Fabulous hotel

Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Debra, 6-night trip
Verified

10/10 Exceptional

A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
Hannah, 1-night trip
Verified

8/10 Very good

Room was beautiful and staff were great except for staff in bar. Wasn’t very welcoming and my drink wasn’t quite right. Otherwise everything else great.
Lynne, 1-night trip
Verified

10/10 Exceptional

The hotel was beautiful and the staff was helpful and kind
Rebecca, 6-night trip
Verified

10/10 Exceptional

The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
Jennifer, 3-night trip
Verified

10/10 Exceptional

Hôtel was nice and staff were also very helpful thank you
tom, 1-night trip
Verified

8/10 Very good

Loved our 6 night stay! The staff are amazing & the hotel well appointed & in a lovey area. We would definitely return here for our next London visit!
Maria, 5-night trip
Verified

10/10 Exceptional

Hotel is having excellent location and ambience plus staff is extremely helpful Had wonderful stay
Sanjiv, 5-night trip
Verified

10/10 Exceptional

The hotel is so convenient to great shopping and the park. It is modern and there is a real sense of luxury.
Richard, 1-night trip
Verified

8/10 Very good

Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Jennifer, 4-night trip
Verified

10/10 Exceptional

Great service from the day one and the restaurant food was excellent!
Lisa, 7-night trip
Verified

10/10 Exceptional

Amazing personnel and restaurant!
Ruslan, 4-night trip
Verified

10/10 Exceptional

Fabulous Experience

The Franklin is an excellent hotel. The location is convenient, the service was exceptional and the decor was modern and stylish. We would not hesitate to stay there again.
Christine, 2-night trip
Verified

10/10 Exceptional

Location,location and location
ismail, 7-night trip
Verified

10/10 Exceptional

Location, quiet rooms, professional staff.
JENNIFER, 2-night trip
Verified

10/10 Exceptional

Excellent staff and conveniently located. will stay here again
Renee, 3-night trip
Verified

10/10 Exceptional

Wonderful Stay

An amazing stay in a beautiful location, staff are super friendly and pleasant, the rooms are fantastic and fully equipped with everything you need, the food was amazing and restaurant staff were very helpful and welcoming, I would highly recommend for your next stay
1-night trip