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Grand Excelsior Hotel Deira

4.0 star property
Hotel with spa, near Dubai Creek

Photo gallery for Grand Excelsior Hotel Deira

Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
Nightclub
Point of interest
Lobby sitting area
Overlooking Dubai Creek, Grand Excelsior Hotel Deira offers a luxurious getaway with a rooftop terrace and poolside bar. Unwind with a Thai massage at the onsite spa or indulge in international cuisine at the on-site restaurant, Terrace. With free WiFi, an outdoor pool, and helpful concierge services this hotel is perfect for those seeking relaxation.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Connecting rooms available
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe King

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double or Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Rooftop terrace

Hilton Garden Inn Dubai Deira

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 736 reviews
The price is AU$67
includes taxes & fees
9 July - 10 July
Hilton Garden Inn Dubai Deira
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About the area

Map
Al Muteena Street, Deira, Dubai, 5772

What's nearby

  • Al Ghurair Centre - 15 min walk - 1.3 km
  • City Centre Deira - 3 min drive - 3.0 km
  • Gold Souk - 4 min drive - 4.0 km
  • Dubai Museum - 6 min drive - 5.3 km
  • Dubai Festival City Mall - 7 min drive - 7.7 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 59 min drive
  • Abu Baker Al Siddique Station - 10 min walk
  • Salah Al Din Station - 16 min walk
  • Al Rigga Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Red Table Restaurant - ‬4 min walk
  • ‪Modern Coffee Shop - ‬6 min walk
  • ‪مطعم ومقهى نسرين - ‬5 min walk
  • ‪Calicut Notebook - ‬4 min walk
  • ‪ماكدونالدز - ‬4 min walk

About this property

Grand Excelsior Hotel Deira

Grand Excelsior Hotel Deira is just 4.3 mi (7 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in Swedish massages at the spa, and international cuisine is served at Terrace, which is open for breakfast, lunch and dinner. Other highlights include an outdoor pool, a nightclub and a rooftop terrace. The property is only a short walk to public transportation: Abu Baker Al Siddique Station is 10 minutes away.

Languages

Afrikaans, Arabic, English, Farsi, Filipino, French, Hindi, Indonesian, Russian, Swahili, Thai, Ukranian, Urdu

More about this property

VISIBILITY

At a glance

Hotel size

    • 229 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (8073 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Smooth flooring in room
  • Hardwood flooring in room
  • Deep-pile carpet in room
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Swedish massages and Thai massages.

Dining

Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Le Cafe – On-site coffee shop. Open 24 hours. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AED 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 49 for adults and AED 25 for children
  • Airport shuttle service is offered for an extra charge of AED 150 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 100244835300003

Also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai
HELP_OUTLINE

Frequently asked questions

Is there a pool at Grand Excelsior Hotel Deira?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Grand Excelsior Hotel Deira?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Excelsior Hotel Deira?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Grand Excelsior Hotel Deira?

Yes, an airport shuttle is available. The charge is AED 150 per vehicle one-way.

What are the check-in and check-out times at Grand Excelsior Hotel Deira?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Grand Excelsior Hotel Deira and nearby?

Grand Excelsior Hotel Deira has a nightclub and a spa, as well as an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Grand Excelsior Hotel Deira?

Yes, Terrace offers international cuisine.

What's the area around Grand Excelsior Hotel Deira like?

Grand Excelsior Hotel Deira is in Deira, a short 18-minute walk from Al Ghurair Centre and 16 minutes' walk from Burj Nahar Mall.

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Grand Excelsior Hotel Deira Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Bathroom
Bed

Reviews

10/10 Exceptional

Only check in was problem
Ziyath, 2-night trip

10/10 Exceptional

Nice
Ziyath, 9-night trip

2/10 Poor

Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated
Hanan, 2-night trip

6/10 Good

The staffs were very good
Mohammad Yusufali, 3-night trip

10/10 Exceptional

It was clean and safe
Mohammad, 5-night trip

6/10 Good

The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent.
Mohammad Imran, 6-night trip

6/10 Good

Location and staff
Nicole, 10-night trip

2/10 Poor

Horrible two nights in Deira

Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken.
Amir, 2-night trip

8/10 Very good

No telephone service in the room
Ham, 6-night trip

10/10 Exceptional

Coming back from COVID long closure they are doing well.
Abdinur, 3-night trip

2/10 Poor

Nothing grand about hotel stay away

Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family
3-night trip

8/10 Very good

Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind.
Paiman, 7-night trip

2/10 Poor

Not recommended

Worse hotel experience ever. Overall Poor service.
Moosa, 6-night trip

8/10 Very good

Staff were totally unprofessional we called for towels 10 times no one was response back to us.
Amandeep, 1-night trip

2/10 Poor

The property was shabby and unclean. I didcovered a cockroach in my bedroom and developed a rash on my leg where I was bitten by something.
Marlene, 8-night trip

2/10 Poor

Worst experience ever

Water was leaking in washroom No hot water Had to ask everyday for basic things as towel, hair dryer etc
Nancy, 5-night trip

2/10 Poor

What you see on Expedia's website is not it! It's a low budget hotel with very dirty room's and bathrooms. You would have call multiple times for the cleaning and for clean cups! No it's nothing to write about and they do not use Expedia! Expedia is a thief!!
Jumoke Gbemisola Mary, 7-night trip

2/10 Poor

I want to start by saying that this was booked by Expedia and was meant to be with breakfast which I paid extra for but when the confirmation came it was without breakfast. It definitely did not mention that it was 3PM check in time because had I known this prior to my arrival I would not have booked this property. Our flight was an early morning one and when we arrived they told us that we couldn’t check in until 3PM nor did they have “any available rooms” that we could purchase even though we should have been a complimentary one seeing as we were leaving at midnight the night we was leaving. The staff did not care that we had just got off a flight and made us sit in the waiting area for number of hours before we finally got our room. They wouldn’t declare the difference in price for with or without breakfast and had no idea how it could have happened. There was many other people in similar situations as a lot of them were in the waiting area.. check out time is also early so need to bear that in mind. Room card kept not working so daily had to go downstairs to make it work again. Terrible experience not sure how this is a 4* hotel.
Aimy, 4-night trip

10/10 Exceptional

Sangwoo, 1-night trip

8/10 Very good

Daniel, 3-night trip

6/10 Good

Jules, 7-night trip

10/10 Exceptional

Jason, 2-night trip

8/10 Very good

Hotel molto grazioso ,grande con la piazzetta interna molto bella ,io ho solo soggiornato x la notte, quindi non ho usufruito dei ristoranti e colazione, molto capiente economico ,una palestra, e una piscina non tanto grande in terrazza ,nel complesso una piacevole vacanza
Davide, 5-night trip

10/10 Exceptional

Nizar, 1-night trip

8/10 Very good

Kiváló hotel. A szobákban nincs semmi extra, de a célnak tökéletesen megfelelnek. A 4 csillagos érzés is megvolt. Közel van a reptér, kb 7 perc volt kocsival/taxival. A közelben több vásárlási lehetőség és boltok is voltak. A szobák tiszták és tiszta a fürdőszoba is. Napi takarítás van. A reggeli kiváló. Ajánlom mindenkinek a hotelt.
György, 2-night trip