6/10 Good
11 Nov 2024
Almost good enough
While our apartment was quite nice the lighting, particularly in the bathrooms, was rather dim and depressing. The televisions were not very user-friendly and I had to have someone come up and help me figure out how to cast Netflix and YouTube onto the television. This was quite an expensive hotel and for the money I would think that they would have certain amenities. No restaurants, bars, concierge or, gift and snack shop. No robes to go down to the pool. The pool was nice enough but no chairs around the pool to sit and relax. In order to watch my grandson swim I just had to stand beside the pool. One very positive thing was the customer service. We called at different times for different reasons and they always appeared very quickly with what we requested.
Jonathan W
Jonathan W, 1-night family trip
Verified Hotels.com guest review