Pacific Hotel Brisbane, Brisbane: Reviews & Hotel Deals

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Superior Double Double | Premium bedding, pillow-top beds, in-room safe, desk

One Bedroom Executive Suite | Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

VIP Access

4-star hotel with outdoor pool, near Roma Street Parkland

8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

Price available on 2/4/2023

345 Wickham Terrace, Spring Hill, QLD, 4000

Guests rated this location 8.6/10 - Excellent

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Self parking
Coffee shop/cafe
Business centre
4 meeting rooms
Terrace
Front desk safe
Vending machine

For families

Children stay free
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Terrace

Room options

About this area

What's nearby

In Spring Hill
Roma Street Parkland - 1 min walk
XXXX Brewery - 27 min walk
Queen Street Mall - 2 min drive
Treasury Casino - 3 min drive
Suncorp Stadium - 2 min drive
Royal Brisbane & Women's Hospital - 3 min drive
South Bank Parklands - 3 min drive
Queensland Performing Arts Centre - 3 min drive
Brisbane Convention and Exhibition Centre - 3 min drive
The Gabba - 4 min drive

Getting around

Brisbane Airport (BNE) - 22 min drive
Brisbane Roma Street Station - 8 min walk
Brisbane Central Station - 8 min walk
South Brisbane Station - 22 min walk

Restaurants

Frescos Restaurant - 4 min walk
Subway - 9 min walk
Chez Nous Cafe - 10 min walk
Chapter Two Expresso - 10 min walk
B Confidential - 8 min walk

About this property

Pacific Hotel Brisbane

When you stay at Pacific Hotel Brisbane, you'll be within a 10-minute drive of XXXX Brewery and Brisbane Cruise Terminal. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Osteria Roma Spring Hill, which serves Italian cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a terrace are other highlights at this upmarket hotel. Fellow travellers say great things about the helpful staff and restaurant.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Macedonian, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Social distancing measures in place

Safety measures

Hand sanitiser provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

179 rooms
Arranged over 10 floors

Arriving/Leaving

Check-in time from 2:00 PM until 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (AUD 25 per night)
On-site parking is limited
Height restrictions apply for on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop

Travelling with children

Children stay for free (see details)
Children's menu

Working away

Business centre
4 meeting rooms
Conference space (1475 square feet)

Services

Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services

Facilities

1 building/tower
Built in 1970
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Reception hall

Accessibility

Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-width doorways

Languages

Bulgarian
Croatian
Dutch
English
French
German
Macedonian
Russian
Serbian
Spanish

Room amenities

Be entertained

49-inch Smart TV
Digital TV channels

Home comfort

Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board

Sleep well

Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed

What to enjoy

In-room massage
Balcony

Freshen up

Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free tea bags/instant coffee

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Refundable deposits

Deposit: AUD 100 per stay

Optional extras

Buffet breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 14.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 per cent

Parking

Self-parking costs AUD 25 per night
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Guests can rest easy knowing that there's a smoke detector on site. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Pacific Brisbane

Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)

Hotel Urban Brisbane

Pacific Hotel Brisbane

Pacific Hotel Brisbane Hotel

Pacific Hotel Brisbane Spring Hill

Pacific Hotel Brisbane Hotel Spring Hill

Frequently asked questions

Does Pacific Hotel Brisbane offer free cancellation for a full refund?

Yes, Pacific Hotel Brisbane does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Pacific Hotel Brisbane?

As of 30 Mar 2023, prices found for a 1-night stay for 2 adults at Pacific Hotel Brisbane on 2 Apr 2023 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Pacific Hotel Brisbane?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Pacific Hotel Brisbane?

Yes, there's an outdoor pool.

Are pets allowed at Pacific Hotel Brisbane?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pacific Hotel Brisbane?

Yes. Self-parking costs AUD 25 per night. Parking spaces may be limited.

What are the check-in and check-out times at Pacific Hotel Brisbane?

You can check in from 2:00 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Pacific Hotel Brisbane?

No, this hotel doesn't have a casino, but Treasury Casino (12-min walk) is nearby.

What is there to do at Pacific Hotel Brisbane and nearby?

Pacific Hotel Brisbane has an outdoor pool and a fitness centre.

Are there restaurants at or near Pacific Hotel Brisbane?

Yes, Osteria Roma Spring Hill offers al fresco dining, Italian cuisine and garden views.

Does Pacific Hotel Brisbane have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pacific Hotel Brisbane like?

Pacific Hotel Brisbane is in Spring Hill, a short 8-minute walk from Brisbane Roma Street Station and 7 minutes' walk from Brisbane City Hall. Travellers say that this hotel is in a good location.

8.4

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness