Emporium Hotel South Bank

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Rooftop pool
Rooftop pool
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Overview of Emporium Hotel South Bank

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Emporium Hotel South Bank

5.0 star property
Luxury hotel with 2 restaurants, near XXXX Brewery

9.6/10 Exceptional

746 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$369
Price available on 21/8/2022
Map
267 Grey St, South Brisbane, QLD, 4101
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 4 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Private bathroom
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Minibar
  • Flat-panel TV
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • In South Bank
  • Suncorp Stadium - 32 min walk
  • XXXX Brewery - 34 min walk
  • Roma Street Parkland - 34 min walk
  • South Bank Parklands - 1 min drive
  • Brisbane Convention and Exhibition Centre - 1 min drive
  • Brisbane Botanic Gardens - 9 min drive
  • Treasury Casino - 11 min drive
  • Queen Street Mall - 11 min drive
  • Eagle Street Pier - 12 min drive
  • University of Queensland - 17 min drive

Getting around

  • Brisbane Airport (BNE) - 32 min drive
  • South Bank Station - 5 min walk
  • South Brisbane Station - 14 min walk
  • Park Road Station - 26 min walk
  • Airport shuttle (surcharge)

About this property

Emporium Hotel South Bank

Putting you within a 10-minute drive of XXXX Brewery, Emporium Hotel South Bank features a rooftop terrace and offers an airport shuttle (available 24 hours) for AUD 125 per vehicle. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 4 bars/lounges, an outdoor pool, and a fitness center. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (AUD 45.00 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 4 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • Beach nearby

Working away

  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 250 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per stay
  • A damage deposit of AUD 250 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of AUD 35 for adults and AUD 18 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Credit card charges are subject to an extra charge of 1 percent

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Valet parking costs AUD 45.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Great hotel!
We really enjoyed our stay. Fantastic location especially if you want to get out for a lovely riverside walk every day like we did. Big rooms with a great layout, great view - we had a River City King Suite. The rooftop bar is great too - although we did get to enjoy it late afternoon before it got too busy. Great cocktails!
Michelle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall I am satisfied and will be back again on the 19 august. However, when I stayed first visit from 16/7 till 22/7 in room 1907 the cleaning was lacking big times I had to remind them to clean the room when I came home in the evening several times. When I stayed in room 1107 from 24/7 till 2/8 it was better but one cleaning lady one day was really not doing a good job by taking a piece of paper and clean the sink. No chemical no nothing just a piece of paper. It would be nice to see a consistent cleaning service. In house dining I ordered a few time Cesar salad and it was never the same either it was too salty, no Parmesan cheese and eggs not fresh. You need consistency in your food. Its important for such high price point hotel always to ensure high end service.
Annette, 9-night family trip
Verified Hotels.com guest review

8/10 Very good

Brad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional stay.
Amazing hotel. Exceptional service. Outstanding facilities and room appliances.
Susan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Zhaoying, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff and whole experience was perfect!
Lara and they whole staff was so helpful and they made the experience better than perfect! 11/10
Cheryl, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect base for a long weekend trip to celebrate a birthday. Great service, large and comfortable room, and really enjoyed the rooftop bar and pool.
Steve, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolute amazing, stunning hotel
Absolutely amazing mini break for my birthday in the most stunning hotel. We loved our stay and are looking forward to going back again real soon. Everything was perfect and I would highly recommend it
Kelly, 1-night family trip
Verified Hotels.com guest review