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All properties in Zhengzhou, Henan, China

Grand Mercure Zhengzhou West

Lakefront hotel in Zhengzhou with 2 restaurants and outdoor pool

  • Free WiFi and free parking
From
A$78

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Courtyard
  • Courtyard
  • Pool
  • Deluxe Room, 1 King Bed - Balcony
  • Courtyard
Courtyard. Image 1 of 51.
1 / 51Courtyard
No. 1 Xintian Road, Zhengzhou, 450000, Henan, China
8.0.Very good.
  • Location is do so bad, one hour from train station, 1.4 hour from another train station,…

    Jul. 22, 2019

  • It was a great experience. Fabulous linen, nice rooms, I liked the electric switches…

    Mar. 10, 2019

See all 3 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 180 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • Zhongyuan University of Technology - 11.1 mi / 17.8 km
  • Zhengzhou Museum - 11.6 mi / 18.7 km
  • Zhengzhou University - 11.7 mi / 18.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Superior Twin Room, 2 Single Beds
  • Deluxe Room, 1 King Bed

What’s around

Landmarks

  • Zhongyuan University of Technology - 11.1 mi / 17.8 km
  • Zhengzhou Museum - 11.6 mi / 18.7 km
  • Zhengzhou University - 11.7 mi / 18.8 km

Getting around

  • Zhengzhou (CGO) - 38 min drive
  • Zhengzhou West Railway Station - 18 min drive
  • Zhengzhou East Station - 25 min drive
map
See on map
No. 1 Xintian Road, Zhengzhou, 450000, Henan, China

At a glance

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Free bicycles on site
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Yu Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 98 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Grand Mercure Zhengzhou West Hotel
  • Mercure Zhengzhou West (opening July 2016)
  • Grand Mercure Zhengzhou Xintian
  • Mercure Zhengzhou West
  • Grand Mercure Zhengzhou West Hotel
  • Grand Mercure Zhengzhou West Zhengzhou
  • Grand Mercure Zhengzhou West Hotel Zhengzhou

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Mercure Zhengzhou West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor and outdoor pools after a day out and about. Grand Mercure Zhengzhou West also has a fitness center and spa services, as well as a garden.
8.0.Very good.
  • 10.0.Exceptional

    酒店非常不错,豪华气派!设施齐全到位,餐饮也不错。前台Mandy非常nice

    SHANZHONG, 1 night family trip, Feb. 5, 2019

    Verified Hotels.com guest review

See all 3 reviews