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Room options

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

At a glance

Hotel size

  • 504 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests wishing for a room with a refrigerator must make the request during check-in. Subject to availability.
  • Breakfast rate plans include breakfast for adults. Breakfast fees apply for children who wish to receive breakfast.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 75 lb per pet)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 0.2 mi (USD 55 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike on-site

Facilities

  • 1 building/tower
  • Built in 1898
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Jorge, 2-night trip
Verified Hotels.com guest review

6/10 Good

Sleepy receptionist
The reception people are so so. I had to ask questions to a receptionist who kept yawning during the conversation. The fact that we hit charged $40 per night in addition to the room rate was a little surprising but we enjoyed drinking cocktails at the bar and it turned out to be delightful. The room is always clean and the location is superb.
Natsuko, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

A good value
Great room and friendly service. The hotel is quite busy on it is better if you can tolerate crowds. But it is well maintained and service was very good. Cost was reasonable for NYC.
Paul, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1st Time to NYC, so that might be part of this. Nice historic hotel. Small rooms, I guess that is to be expected in NYC now that I have been. We would have had a nice view from 16, but there was a net blocking. It looks like the exterior is deteriorating, and being worked on.
Christopher, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul Jablow, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Check in Abrupt
Found check in staff rude,abrupt and dismissive .
ENDA, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

John, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The wait staff at the restaurant was great! We were in a rush to a Broadway show and he did everything he could to get us fed and on our way in a reasonable time. Thank you!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Haig, 3-night trip
Verified Expedia guest review