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Hotel 19 Penang

3.0 star property
Hotel with restaurant, near Swettenham Pier Cruise Terminal
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 19 Penang

Interior detail
Deluxe King
Lobby
Interior detail
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Luggage storage
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Lift
  • Minibar
  • Flat-screen TV
The price is AU$65
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior King

Superior King

Superior King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Minibar
Electric kettle
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Minibar
Electric kettle
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Minibar
Electric kettle
Desk
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Hollywood Twin

Hollywood Twin

Hollywood Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Minibar
Electric kettle
Desk
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Hollywood King

Grand Hollywood King | View from room

Grand Hollywood King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Minibar
Electric kettle
Desk
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hollywood Twin

Grand Hollywood Twin

Grand Hollywood Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Minibar
Electric kettle
Desk
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Hollywood Twin

Minibar, in-room safe, desk, soundproofing

Grand Hollywood Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Hollywood King

Minibar, in-room safe, desk, soundproofing

Grand Hollywood King

  • Sleeps 2
  • 1 King Bed

View all photos for Hollywood Twin

Minibar, in-room safe, desk, soundproofing

Hollywood Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King

Minibar, in-room safe, desk, soundproofing

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About the area

Map
No 19, Weld Quay, Georgetown, George Town, Penang, 10300

What's nearby

  • Pinang Peranakan Mansion - 7 min walk
  • Swettenham Pier Cruise Terminal - 8 min walk
  • Padang Kota Lama - 12 min walk
  • Penang City Hall - 12 min walk
  • KOMTAR - 2 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 26 min drive
  • Penang Sentral - 27 min drive
  • Tasek Gelugor Station - 47 min drive

Restaurants

  • ‪Penang Ferry Terminal - ‬3 min walk
  • ‪Macallum Monday Night Market - ‬2 min walk
  • ‪Norm Micro Roastery - ‬4 min walk
  • ‪Sardaarji - Flavours of Punjab - ‬4 min walk
  • ‪The Glasshouse - ‬3 min walk

About this property

Hotel 19 Penang

Hotel 19 Penang puts you a short five-minute drive from Swettenham Pier Cruise Terminal and KOMTAR. Also, Gurney Drive and Gurney Plaza are within a short drive.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Policies

This property accepts credit cards.

Also known as

Hotel 19 Penang
Hotel 19
19 Penang
Hotel 19 Penang George Town
19 Penang George Town
Hotel 19 Penang Hotel
Hotel 19 Penang George Town
Hotel 19 Penang Hotel George Town

Frequently asked questions

Does Hotel 19 Penang offer free cancellation for a full refund?
Yes, Hotel 19 Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel 19 Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel 19 Penang?
Sorry, there's no on-site parking at Hotel 19 Penang.
What are the check-in and check-out times at Hotel 19 Penang?
Check-in start time: 2 PM; check-in end time: 11:30 PM. Check-out time is noon.
Are there restaurants at or near Hotel 19 Penang?
Yes, there's an on-site restaurant.
What's the area around Hotel 19 Penang like?
Hotel 19 Penang is a short 8-minute walk from Swettenham Pier Cruise Terminal and 7 minutes' walk from Pinang Peranakan Mansion.

Hotel 19 Penang Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Convenient
It’s a very good location for me to get to the ferry and walking distance to many of the attractions in town. But don’t stay in the room facing the main road especially 1st and 2nd floor. Very noisy all night long from the cars on the road.
Chee, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Big room with minimum sofa seating. Hard bed and pillow. Bathroom dimly lit difficult for shaving. Minimum TV channel. No water dispenser outside. Seaview rooms ver noisy due to facing road with speed breaker stripes.
S KANAKIAH, 2-night family trip
Verified Expedia guest review

4/10 Fair

The front desk person could not communicate One room key so you couldnt leave air con on to cool the wee hot box when you went out The toilet nearly fell over when you sat on it Had to ask for wifi password The listing said there was a safe but there wasnt The noise from the road was very loud When calling reception from room or mobile there was no answer
Gregory, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Georgetown visit
Very good hotel with nice bathroom and bedroom Unfortunately the foot ferry from butterworth drops you about a 10 min walk up the road. Be careful of traffic You have to pay for tourist tax so I would advise you to get a receipt for this as I was nearly charged twice
Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was across the street from a buss turminal. There was a Free "CAT" buss that circled the George Town area that we used daily. The hotel was located on the mian foad that circled the Panang Island making it easy to go and see everything we wanted. Hotel staff was friendly,wonderful and spoke English with us. They were accomidating when asked for extra towels, ice, etc. Plenty of hot water for showers and room was air conditioned. Very confortable and the price was good--we needed two rooms for the 3 adults.
Carol, 5-night family trip
Verified Travelocity guest review

10/10 Exceptional

Non smoking hotel, but smokers still smoke inside rooms. Staff were helpful to relocate.
Valentine, 6-night romance trip
Verified Wotif guest review

8/10 Very good

Perfect location.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hidden gem. Everything about this hotel is perfect. Location, parking space, staff, room. Will definitely recommend this hotel
BeBeishak, 1-night family trip
Verified Expedia guest review

2/10 Poor

Regret
Breakfast finished by 9.30am, nothing much left but yet charged RM22 for additional children. Charged additional RM 40 for a child but neva even give any extra beds or anything... Then y charged additional?
Chandran, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall ok
The room was ok (nice, beautifull and clean). Breakfast menu ok. The location was very strategic, in front of Jeti rapidpenang terminal. One flaw is I felt intimidated when had a breakfast there, because the waitress always keep her eyes on me (I had a breakfast for two days there and I always had the same situation), like she was very insecure with me. What's wrong with me?? 😢
Melisa, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Nk, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location. Ferry pier is across from the hotel, close to attractions and lots of food choices. Has all the amenities that I needed for one night.
1-night trip
Verified Expedia guest review

4/10 Fair

Bad breakfast / No internet/No customer service
When we checked in the lady at reception told us we only had one room booked, when we actually had 2 rooms booked. After some time I told her to check if it was under a different name , which it was I had to suggest this to her , she made no suggestions apart from telling me to contact Expedia as I had booked with them. The rooms given to us were quite small. The internet does not work in the bedrooms therefore you have to be in the lobby, embarrassing with guests from hotel sitting in lobby using the Internet. After a few complaints about the Internet we were moved to the fifth floor as they told us the wifi was better on that floor, BUT IT WAS NOT. Could not be bothered to go up and down to complain about it. The breakfast is very very basic, although the kitchen staff were helpful and made us omelettes on request. If you are a westerner be prepared to have only coffee/tea /toast and eggs, rest is noodles with sauce. Reception staff don't speak good English , we asked the man to tell us the name of the local ferry port he did not know and made no attempt to help with it, and as the Internet did not work we asked if he could order us Grab, like uber, and he had same problem loading the internet, but he made no other attempt to help us to get to the ferry port .
3-night family trip
Verified Hotels.com guest review

6/10 Good

Nice room in convenient location
Well done basic hotel room with great shower facilities. Staff were unhelpful bordering on rude at times. When we arrived there were no towels or toilet paper in room. We alerted the staff to this but had to ask again several hours later. Hotel is very convenient for public transport and tourist attractions. Nazzeera's cafe round the corner is lovely and provides an excellent breakfast for just 10RM compared to the disappointing breakfast at hotel 19.
2-night trip
Verified Expedia guest review

6/10 Good

Never go there again
The wifi not good at all,very slow and hardly got connected,coz of that my work got pending. Breakfast seriously sucks and charged RM15 for children. There is no extra pillows as stated 1 child allowed.
Chandran, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Convenient location, many hawker stall or restaurant nearby within walking distance but is tourist class. Unable to find the convenience store nearby. Very limited variety of breakfast.
1-night family trip
Verified Expedia guest review

6/10 Good

Watchout for the lady that controls your breakfast
She is always checking the food. And if you don't eat the way that she wants you to eat she will be there to tell you what to do. Again watchout for that lady
2-night trip
Verified Hotels.com guest review

8/10 Very good

Indelicate and condescending supervisor
When the room safe-deposit box cannot reopens, was told not to used it anymore, as she is not always available to reopen it if the deposit box fail again! What an objective answer and condescending staff and a supervisor too.
peter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Transport and food an easy walk.
After a not so happy room check in, the second day brought some good results and the remainder of 5 nights at Hotel 19 were very comfortable. Thank you to the staff and particularly Alice.
Pamela, 5-night romance trip
Verified Hotels.com guest review

6/10 Good

Within walked distance in Heritage zone.
1) House keeping no provide face towels, until we checked out mentioned about it, the registra admitted they knew about it. We were supposed better served, right? 2) Counter Registra not that informative to brief us about after 11.30am check out time, will blocked us to enter our room when we came back at 12pm. Is only 30 mins. Why no brief us abt the room blocking ? 3) No provide breakfast voucher to us, we realised they was breakfast in the morning, another staff asked for voucher from us. Actually should use voucher or no need ? 4) Breakfast food not that fresh and sumptous. Should be better.
Louise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel.
Very comfortable and new hotel, had a great sray, staff very helpful, great room, nice view, breakfast could be a improved but would definitely stay again.
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable, and very convenient.
Efficient, clean, updated hotel with very simple tasteful décor. Located directly across from the bus and ferry terminal, and very short walk to Clan Jetties, and Little India.
Verified Hotels.com guest review

6/10 Good

Nobody at the Reception to refund our deposit!
Nobody was at the Reception Desk on the morning of our check-out Feb 18th. We couldn't wait around because we have to catch the 6am ferry to Butterworth to make the 7.20am train to KL to make our flight back to the US. At KL, we called the Manager, Alice. She explained that the Receptionist was at their other sister hotel running errands that morning. I emailed the manager my nice in JB's info for Alice to send the refund check to. Not getting any response, 2 days ago I followed up with another email with my niece's Maybank account so the manager, Alice could make a direct deposit of our MYR 50 deposit. Up to today still, no response. Hotels.com need to be aware that the management of Hotel 19 is not returning our deposit. Do something. The day before, I spoke to the housekeeping staff. Apparently he is the only one taking care of 47 units. Poor guy. But for us 2 persons, only 1 set of toiletries was given. My guess is on the morning of our check-out, the Receptionist was picking up Guests Breakfast Buffet to make the 7am Breakfast for Guest since the Alice herself said it is prepared off site.
Verified Hotels.com guest review

6/10 Good

Nice, minimal hotel
Location is great for walking to Chinatown. The room was comfortable and clean. Only two complaints: the breakfast included with the room was terrible. We only tried it the first day and after that chose to go out for breakfast. The internet situation is sketchy. You get user id/passwords that expire and only work for one device. You constantly have to keep logging in with user id/password.
Verified Expedia guest review