Lost Paradise Resort

Photo gallery for Lost Paradise Resort

Primary image
Beach
Beach
Beach
Infinity pool

Overview of Lost Paradise Resort

Lost Paradise Resort

3.0 star property
Beachfront hotel in George Town with outdoor pool and restaurant

8.6/10 Fabulous

183 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Restaurant
The price is AU$101
Price available on 20/8/2022
Map
262 Jalan Batu Ferringhi, Batu Ferringhi, George Town, Penang, 11100
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant
  • Outdoor pool
  • Beach towels
  • Children's pool
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tanjung Bungah
  • KOMTAR - 26 min drive
  • Penang Hill - 37 min drive
  • Queensbay Mall - 42 min drive

Getting around

  • Penang Intl. Airport (PEN) - 24 min drive
  • Penang Sentral - 55 min drive

About this property

Lost Paradise Resort

When visiting George Town, Lost Paradise Resort is a great choice to consider. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool, a children's pool, and a terrace are other highlights. The pool and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 12
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - midnight
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception

Traveling with children

  • Children's pool

What to do

  • On a private beach
  • Canoeing

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach towels
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 36-inch flat-screen TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Service fee: MYR 20 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from September 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Lost Paradise Resort Penang
Lost Paradise Resort
Lost Paradise Penang
Lost Paradise Resort Penang/Tanjung Bungah
Lost Paradise Resort George Town
Lost Paradise George Town
Lost Paradise Resort Hotel
Lost Paradise Resort George Town
Lost Paradise Resort Hotel George Town

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.2/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

2/10 Poor

Not sure how other’s guests rated the hotel, but to us the rating will be around 2/10. The room is not what you see in the advertisement. Very disappointed.
Kenneth Yap, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Room allocated was a room with renovation works done outside and dining tables just in front of the door. And one could hear commotions going on by virtue of the room being adjacent to the lobby and main dining area. Staff was unhelpful and uptight. The rest of the resort, however, was colourful, bright and had positive vibes about it. Just our luck, I guess.
Kib, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Noratikah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Tv and wifi didnt working well. But the view the beach, evrything was perfect 👍👌
A, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

So comfortable. Recommended for those who like beach and sea
Anis, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kampong style
Place is quiet and Balinese style.
JB, 1-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Great resort for relaxing
The location and the environment is so relaxing. The staff is so friendly and helpful. The breakfast buffet was good. My 3yo son really enjoy the volcanic rock pool. Hence, we did extend our stay on the following day because we feel so happy staying in this resort. Suggestion for the resort management, please put a small towel below the sink in the toilet as it was slippery. My son was fell in the bathroom and his head hit the corner of the marble wall near the toilet door, causing his head to hurt and bleed. Luckily we go to clinic and doctor just glued the cut instead of stitching.
Nurul Huda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

Lovely boutique hotel but needs improvement.
Requested for Melati Room on 1st floor for 3 pax, but request was unfulfilled despite booking well in advance. Was initially given the room under Melati which was dark and way too small for 3 pax. Was very disappointed and unhappy. The only other room available required a RM100 add-on with no breakfast....since we had limited choice, we paid the extra. Also, the new room for which we paid the upgrade had a bunch of dirty, used towels left by previous guests inside the cupboard....which was an unpleasant discovery upon checking in. Room's bathroom water pressure was inadequate. The main swimming pool's water was murky. Reception staff needs extra training with regards to managing client expectations, housekeeping needs to be extra thorough when getting rooms ready for new guests. Maintenance could do better too.
Used towels found in cupboard upon check in.
Jessica, 1-night family trip
Verified Hotels.com guest review