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DoubleTree Resort by Hilton Hotel Penang

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2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
Presidential Suite, 1 King Bed, Terrace | Balcony
King, Suite, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod docking station

Overview of DoubleTree Resort by Hilton Hotel Penang

DoubleTree Resort by Hilton Hotel Penang

4-star property
4-star beach hotel with restaurant, near TeddyVille Museum

8.2/10 Very good

670 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is AU$91
Price available on 6/2/2023
Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

Room options

About this area

What's nearby

  • In Tanjung Bungah
  • Gurney Drive - 15 min drive
  • KOMTAR - 30 min drive
  • Penang Hill - 33 min drive
  • Queensbay Mall - 39 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 43 min drive
  • Penang Sentral - 52 min drive
  • Area shuttle

Restaurants

  • Tsunami Village - 19 min drive
  • Sri Ananda Bahwan - 20 min drive
  • Gusto Cafe - 20 min drive
  • Hillside - 20 min drive
  • Let's Meat - 22 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

DoubleTree Resort by Hilton Hotel Penang is a great choice for your beach stay in George Town. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Offering garden views, Makan Kitchen serves international cuisine and is open for breakfast, lunch and dinner. There's a free kid's club and a poolside bar, and in-room conveniences at this upmarket hotel include sofa beds and fridges. Fellow travellers like the helpful staff and family-friendly amenities.

Languages

Arabic, Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 316 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (MYR 3 per day; includes in/out privileges)
  • On-site valet parking (MYR 30 per stay)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu

What to do

  • Golfing
  • Beach nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Conference centre (4960 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Step-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials and manicures and pedicures.

Dining

Makan Kitchen – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Foodstore – This coffee shop specialises in local cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 68.00 for adults and MYR 34.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs MYR 3 per day with in/out privileges
  • Valet parking costs MYR 30 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Hotel
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Hotel George Town

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang offer free cancellation for a full refund?
Yes, DoubleTree Resort by Hilton Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree Resort by Hilton Hotel Penang?
As of 29 Jan 2023, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Hotel Penang on 6 Feb 2023 start from AU$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree Resort by Hilton Hotel Penang?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree Resort by Hilton Hotel Penang?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree Resort by Hilton Hotel Penang?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree Resort by Hilton Hotel Penang?
Yes. Self-parking costs MYR 3 per day. Valet parking costs MYR 30 per stay.
What are the check-in and check-out times at DoubleTree Resort by Hilton Hotel Penang?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at DoubleTree Resort by Hilton Hotel Penang and nearby?
DoubleTree Resort by Hilton Hotel Penang has 2 outdoor pools and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near DoubleTree Resort by Hilton Hotel Penang?
Yes, Makan Kitchen offers international cuisine and garden views. Nearby restaurants include Long Beach Cafe (2 mi), Seafood (2.1 mi) and Bora bora (2.1 mi).
What's the area around DoubleTree Resort by Hilton Hotel Penang like?
DoubleTree Resort by Hilton Hotel Penang is a short 1-minute walk from TeddyVille Museum and 11 minutes' walk from Batu Ferringhi Beach. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly Staffs
Friendly Staffs
Lum, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean, comfortable
Great service. Breakfast buffet was excellent. Rooms are getting a little old but were clean and comfortable and very spacious.
6-night family trip
Verified Hotels.com guest review

4/10 Fair

Very bad
The hotel is very dirty and smelly. My room have lots of aunts on my bed and tables also the walls. Outside my room in the hall way the smell is disgusting like toilet smell which enters my room. My fridge is not working.. there was a person who is working in the lobby lounge was very rude to me and he made me feel i am not welcomed in his country. The location is the worst nothing around and not too much grab cars want to pick you back to the hotel. I can’t believe that this is 5 stars hotel.. the breakfast buffet the food is finished when I arrived and they dont refill. the only thing that i liked that they arranged something nice for my son birthday and also the band in the lobby sang for my son.
Raidha, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing ocean view
Room 25 on the 10th floor (1025). Large terrace with spectacular views of the ocean. Room was a good size with separate lounge area. Breakfast buffet was awesome, loads of choices but very busy. We were there over a long weekend. Staff were super friendly and helpful when needed. Location was very isolated and required transport to get to any shops. Big hotel with lots of families and small children. Very child friendly with separate swimming pool and play area however the main pool was also used by the children. Not the quiet getaway we were hoping for unless we were in our room - which with such a big terrace and amazing views we didn't mind doing. Tip - download Grab app, for transport. Like uber but you pay the driver direct at the end of the trip- the set amount that is given by the app at time of booking. We don't understand some of the bad reviews we read prior to attending. The even approached us during one breakfast asking for feedback on our stay and appeared genuinely interested in our views. Food and beverage prices in the hotel were also reasonable, including room service with no hidden taxes and fees.
Robert, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Spacious room and relaxing stay
The overall stay was great! Friendly staff and responsive (liked we can text to get service). During our stay, the air condition vent was leaking and the safe suddenly stopped working and a technician was sent right away to fix both the issues. However, the leaking issue continued to leak some water after getting fixed. Noticed the washroom door frame wood was starting to rot so might need to be replaced soon.
Lysandra, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fadir, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

When booking with Expedia, I selected an apartment with balcony and high floor. At hotel I was placed in lower floor and the room had a strong smell of mold. After complaining I was given another room, better but far from expectation and price.
Anizio, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Beach access
Hasnain, 2-night family trip
Verified Expedia guest review

8/10 Very good

Overall nice place to stay
Unable to used kid zone due to age restriction.
Lau, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Lance, 3-night trip
Verified Hotels.com guest review